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Security report for verint.com

Verint · Technology · United States

Partial score · DNS & email only

67/100

0–100, higher is better. How it is calculated

Verint is a leading enterprise technology company specializing in customer engagement and CX automation solutions. Their platform leverages AI-powered bots and an open CCaaS architecture to deliver tangible business outcomes rapidly. The company serves large enterprises across multiple sectors, providing advanced analytics, workforce engagement, and security solutions. The website reflects a mature digital presence with comprehensive content, clear navigation, and strong branding. Technically, the site is built on WordPress with integrations of modern analytics and marketing tools such as VWO and Algolia, ensuring good performance and user experience. Security posture is robust with HTTPS, cookie consent mechanisms, and no visible vulnerabilities, though explicit security policies and incident response contacts are not found. Overall, Verint demonstrates a high level of professionalism, trustworthiness, and compliance, positioning itself as a market leader in CX automation.

Scanned

NIS2 and GDPR posture

GDPR outside view
63/ 100 · Medium
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching verint.com

This scan found 9 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
85
Network security
100
GDPR outside view
63
Average
67

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Verint holds a strong market position as a leader in customer engagement technology, evidenced by multiple industry awards and recognitions. Their business model focuses on providing AI-driven SaaS solutions to enterprises, emphasizing rapid ROI and operational efficiency. The company targets sectors such as banking, insurance, telecommunications, and public sector, with a broad partnership ecosystem including event and community platforms. Their content strategy includes detailed case studies, research reports, and insights, supporting their credibility and thought leadership. The presence of a comprehensive legal framework and privacy compliance further supports their business credibility. Verint's global footprint and enterprise scale are consistent with their domain age and WHOIS data, indicating a well-established and legitimate organization.

Security posture

The website employs HTTPS with a strong SSL configuration and includes security best practices such as cookie consent and privacy notices. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a dedicated security policy page and incident response contact information suggests areas for improvement in transparency and readiness. The use of third-party scripts is managed with consent mechanisms, reducing privacy risks. Overall, the security posture is strong but could benefit from enhanced documentation and explicit security disclosures to align with best practices and compliance frameworks.

Recommendations

  1. Publish a dedicated security policy page outlining security controls and practices.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement additional security headers like Content-Security-Policy and X-Content-Type-Options.
  4. Regularly review and update third-party scripts to mitigate potential vulnerabilities.
  5. Enhance transparency by disclosing data protection officer contact and vulnerability disclosure policies.

Contact details published on the site

Addresses
Legal name
Verint Systems Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Verint
Description
Verint is a leader in CX automation. The world’s most iconic brands rely on our open CCaaS platform and team of AI-powered bots to create tangible AI business outcomes, now.
Key services
Open CCaaS platform, AI-powered bots, Customer engagement solutions, Workforce engagement, Voice of the Customer, Fraud and security solutions, Analytics and insights
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress CMS, jQuery, Google Tag Manager, Algolia Search, Vidyard Video Player, OneTrust Cookie Consent
Frameworks
WordPress, VWO JavaScript framework
Platforms
Web, Cloud-native platform (mentioned in content)
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced (canonical URL is https)
  • Cookie consent mechanism implemented
  • No exposed sensitive data found in HTML
  • Use of security and privacy scripts (OneTrust)

Analytics and tracking

Services
Google Tag Manager, Visual Website Optimizer (VWO)
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Visual Website Optimizer (VWO)
Marketing tools
VWO, Algolia Search, Vidyard
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Comprehensive privacy and cookie policies with consent mechanisms implemented
  3. Multiple forms for lead generation with standard fields and reCAPTCHA protection
  4. Strong presence of social media and external links to trusted domains
  5. Use of advanced analytics and A/B testing tools (VWO) indicating mature digital marketing
  6. Clear business focus on CX automation and AI-powered customer engagement
  7. Multiple industry recognitions and awards displayed prominently
  8. Good mobile and accessibility features observed
  9. No obvious security vulnerabilities or exposed sensitive data in HTML
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including jQuery, Google Tag Manager, Algolia Search, Vidyard video player, and Visual Website Optimizer for A/B testing and analytics. The site uses CDN services like imgix and cloudfront for media delivery. Performance is moderate with good mobile optimization and accessibility features. SEO is well addressed with proper meta tags, Open Graph, and structured data (JSON-LD). The technical infrastructure supports a robust digital marketing and analytics ecosystem, indicating a mature and well-maintained platform. Opportunities exist to optimize performance further and enhance security headers for improved security posture.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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