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Security report for velux.at

VELUX Österreich GmbH · Manufacturing · Austria

Medium risk. 4 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

VELUX Österreich GmbH operates as a key distributor and manufacturer within the international VELUX Group, specializing in roof windows and related daylight and sun protection products. The company holds a strong market position as the world's largest roof window manufacturer, serving both end consumers and professional customers in Austria. Their website reflects a mature digital presence with comprehensive product information, project support tools, and customer service options. Technically, the site leverages modern frameworks such as Vue.js, integrates advanced search via Algolia, and employs Bloomreach CMS, indicating a robust and scalable infrastructure. Security posture is strong with HTTPS enforcement and appropriate security headers, though explicit security policies and incident response contacts are not publicly detailed. Overall, the site is professional, trustworthy, and compliant with GDPR, supporting a positive user experience and business credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching velux.at

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
30
Email security
75
DNS health
80
Network security
100
GDPR outside view
73
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

VELUX Austria targets both retail consumers and professional segments including architects, craftsmen, and dealers. Their business model combines manufacturing with direct sales and extensive project support services, including configuration tools and handworker search functionalities. The company benefits from strong brand recognition and strategic partnerships, such as their official sponsorship of the Tour de France. Their digital ecosystem includes multiple related domains for e-commerce and commercial services, enhancing market reach. Growth indicators include active content marketing via a magazine and frequent updates on product safety and customer support. The company maintains a consistent branding strategy and transparent legal compliance, reinforcing market trust.

Security posture

The website demonstrates a mature security posture with HTTPS and multiple security headers implemented. No critical vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a public security policy or vulnerability disclosure program limits transparency. Incident response contacts are not explicitly provided, which could hinder rapid communication in case of security incidents. The use of third-party scripts such as TeamViewer for co-browsing and Google Tag Manager is noted, which requires ongoing monitoring for supply chain risks. Overall, the security maturity is good but could be enhanced by publishing formal security policies and incident response procedures.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and incident response contacts.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Enhance accessibility features to improve compliance with WCAG standards.
  4. Regularly audit third-party scripts and dependencies for vulnerabilities and update them promptly.
  5. Consider adding explicit Data Protection Officer contact information to strengthen GDPR compliance and user trust.

Contact details published on the site

Addresses
Legal name
VELUX Österreich GmbH
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
VELUX Österreich GmbH
Description
Die VELUX Österreich GmbH ist eine Vertriebsgesellschaft. Wir gehören zur internationalen VELUX Gruppe mit Vertriebsgesellschaften in 37 Ländern und rund 11.700 Mitarbeitenden weltweit.
Key services
Roof windows manufacturing, Automated products, Flat roof windows, Sun and heat protection, Roof balcony and terrace solutions, Daylight spots, Accessories and spare parts, Customer service and support, Project support and configuration tools
Content quality
excellent
Branding
consistent

Technology

Stack
Vue.js, Google Tag Manager, TeamViewer Co-browsing, Swiper.js, Bloomreach, Algolia Search
Frameworks
Vue.js
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Use of secure external scripts

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Algolia Search, Bloomreach
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Comprehensive product and service information available.
  3. Strong branding and consistent corporate identity.
  4. Multiple contact channels including phone and physical address.
  5. Use of modern web technologies and analytics tools.
  6. Presence of legal and privacy documents indicating compliance.
  7. No signs of suspicious or malicious content.
  8. Active social media presence linked from the site.
  9. Includes product safety warnings and customer support options.
Technical notes

Notes

The website is built on a modern technology stack centered around Vue.js and Bloomreach CMS, providing dynamic content delivery and advanced search capabilities via Algolia. The integration of TeamViewer co-browsing enhances customer support. Performance is moderate with good mobile optimization and SEO practices. The site uses responsive images and preloading strategies to optimize loading times. Some technical debt may exist in accessibility features and the complexity of navigation menus, which could be streamlined. Hosting details are not explicit but the presence of custom domains and CDN usage suggests a professional hosting environment. Overall, the technical infrastructure supports a scalable and user-friendly experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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