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Security report for userway.org

UserWay Inc · Technology · United States

Low risk. 4 critical or high findings in GDPR outside view.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

UserWay Inc is a technology company specializing in web accessibility solutions designed to help businesses comply with ADA and WCAG standards. Founded in 2016 and headquartered in Wilmington, Delaware, UserWay offers a suite of services including an accessibility widget, scanner, audit, and PDF remediation tools. The company positions itself as a leading provider in the accessibility SaaS market, targeting organizations seeking to improve their website accessibility without extensive code refactoring. The website is professionally designed, mobile-optimized, and supports multiple languages, reflecting a mature digital presence. Technically, the website is built using modern frameworks such as React and Gatsby, hosted on Amazon AWS infrastructure. It demonstrates good performance, SEO optimization, and accessibility features. Security practices are solid with HTTPS enforced and appropriate security headers present, although a dedicated security policy and incident response information are not publicly available. Privacy compliance is well addressed with clear privacy and cookie policies, including consent mechanisms and GDPR indicators. The security posture is strong with no visible vulnerabilities or exposed sensitive data. The domain registration is privacy protected but consistent with the company's US location and founding date, indicating legitimacy. Social media presence and customer reviews further enhance trustworthiness. Overall, UserWay presents a low-risk profile with a professional and credible online presence. Strategic recommendations include publishing a formal security policy, establishing incident response contact channels, and adding a vulnerability disclosure program to further strengthen security transparency and compliance.

Scanned

This is an earlier scan of userway.org. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Facebook, Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

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Keep watching userway.org

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
75
Email security
80
DNS health
90
Network security
100
GDPR outside view
35
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

UserWay operates in the technology sector, focusing on web accessibility compliance solutions delivered via SaaS. Its competitive advantage lies in AI-driven accessibility tools that simplify compliance with legal standards such as ADA and WCAG. The business model revolves around subscription-based services targeting medium to large enterprises and organizations with digital presence obligations. The company has a strong partnership ecosystem and maintains active engagement through social media and affiliate programs. Growth indicators include extensive product offerings, multi-language support, and a solid reputation evidenced by high customer ratings. UserWay's operations reflect a strategic focus on accessibility compliance as a growing market niche with increasing regulatory scrutiny.

Security posture

UserWay demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and secure form implementations. No critical vulnerabilities or exposed sensitive information were detected in the website content. However, the absence of a publicly available security policy and incident response details suggests room for improvement in transparency and preparedness. GDPR compliance is indicated through privacy and cookie policies with consent mechanisms. The company should consider formalizing vulnerability disclosure and incident response processes to enhance security culture and stakeholder trust. Overall, the security maturity is good, supporting the business's credibility and operational resilience.

Recommendations

  1. Publish a dedicated security policy page outlining security controls and practices.
  2. Establish and publicize incident response contact channels such as security@ or abuse@ emails.
  3. Implement a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Enhance transparency by detailing data retention policies and privacy compliance measures.
  5. Continue to monitor and update security headers and SSL configurations to maintain high security standards.

Contact details published on the site

Addresses
Legal name
UserWay Inc
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
UserWay Inc
Description
UserWay creates advanced website accessibility solutions that help ensure ADA compliance without refactoring your website's existing code.
Key services
Web Accessibility Widget, Accessibility Scanner, Accessibility Audit, PDF Remediation
Content quality
excellent
Branding
consistent

Technology

Stack
React, Gatsby, AWS DNS, JavaScript
Frameworks
Gatsby
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with proper input types

Analytics and tracking

Services
Google Analytics, HubSpot
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
HubSpot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professional and well-maintained
  2. Strong focus on web accessibility compliance
  3. Good use of structured data and metadata for SEO
  4. Multiple language support indicated by hreflang tags
  5. No signs of malicious or suspicious activity
  6. Clear business contact and social media presence
Technical notes

Notes

The website leverages a modern technology stack including React and Gatsby, enabling fast performance and excellent mobile optimization. Hosting on Amazon AWS provides reliable infrastructure. The site uses structured data (JSON-LD) for SEO and social media integration, supporting multi-language content via hreflang tags. Accessibility features are integrated, aligning with the company's business focus. No CMS is detected, indicating a custom-built solution. The technical implementation is robust with no apparent technical debt or performance bottlenecks. Opportunities exist to further enhance security transparency and compliance documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 80/100 +1Low24 findingsView report
  2. 79/100 +13Low25 findingsView report
  3. 66/100Medium22 findingsView report
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