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Security report for usedirect.com

Tyler Technologies · Government · United States

Medium risk. 4 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Tyler Technologies is a well-established provider of government software solutions, specializing in outdoor recreation management for local, state, and federal agencies. Their platform offers cloud-based reservation, licensing, and park management tools tailored to the public sector. The company leverages a mature digital infrastructure including DNN CMS, ASP.NET WebForms, and integrates marketing and analytics tools such as Marketo and Google Tag Manager. The website is professionally designed, mobile-optimized, and provides clear navigation and relevant content for its target audience. Security and compliance are emphasized with dedicated pages and use of HTTPS, although some security headers could be improved. The absence of WHOIS data reduces domain trust slightly, but the overall brand presence and content quality support legitimacy.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching usedirect.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
55
Email security
70
DNS health
90
Network security
100
GDPR outside view
65
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Tyler Technologies operates primarily in the government technology sector, focusing on B2G software solutions. Their outdoor recreation software targets government agencies managing parks, campgrounds, and licensing. The company has a strong market position with over 20 years of industry experience and a global-local approach. Their business model centers on software licensing and support services. The website reflects a mature partnership ecosystem with marketing and compliance tools integrated. Growth indicators include comprehensive product offerings and client support mechanisms. Strategic observations highlight the importance of maintaining transparent domain registration and enhancing direct contact information to improve trust.

Security posture

The website demonstrates a good security posture with HTTPS enforced and public security & compliance information. Use of Marketo forms includes validation and user tracking is moderate. However, explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not clearly present, representing an area for improvement. No vulnerabilities or exposed sensitive data were detected in the content. Incident response contact details are not explicitly provided, which could hinder rapid vulnerability reporting. Overall, the security maturity is solid but could benefit from enhanced header implementation and published security.txt.

Recommendations

  1. Implement and verify comprehensive security headers including CSP, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  2. Publish a security.txt file and provide explicit incident response contact information to facilitate vulnerability disclosures.
  3. Enhance accessibility features to meet compliance standards and improve user experience for all visitors.
  4. Increase transparency by providing verified company contact emails and phone numbers on the website.
  5. Regularly audit third-party scripts and marketing tools to ensure they do not introduce vulnerabilities or privacy risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Tyler Technologies
Description
Tyler Technologies provides outdoor recreation management software solutions designed specifically for local, state, and federal government agencies to streamline reservation, licensing, and park management processes.
Key services
Campground & Park Reservations, Hunting & Fishing Licensing, Parks & Recreation Management
Content quality
good
Branding
consistent

Technology

Stack
jQuery, jQuery UI, Bootstrap, Marketo Forms, Google Tag Manager, DNN (DotNetNuke) CMS
Frameworks
ASP.NET WebForms
Platforms
Windows Server (implied by ASP.NET and DNN usage)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of Marketo forms with validation
  • Security & Compliance information publicly available

Analytics and tracking

Services
Marketo Munchkin, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Marketo Munchkin
Marketing tools
Marketo Forms
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content about outdoor recreation software solutions.
  2. No signs of WAF or blocking mechanisms.
  3. WHOIS data is unavailable, which is unusual for a large enterprise but may be due to privacy protection or query limitations.
  4. Website uses modern marketing and analytics tools with privacy compliance mechanisms.
  5. No direct contact emails or phone numbers found; contact is via forms.
  6. Security and compliance information is prominently linked and detailed.
  7. No adult or questionable content detected.
Technical notes

Notes

The website is built on a mature technology stack featuring ASP.NET WebForms and DNN CMS, supported by jQuery, Bootstrap, and third-party marketing tools like Marketo. The site is mobile-optimized and uses modern analytics and tag management services. Performance is moderate, with potential for improvement through optimization of scripts and assets. The technical infrastructure supports a professional and functional user experience but could be modernized further by adopting newer frameworks and improving accessibility compliance. Hosting details are not explicit but likely Windows-based given the technology stack.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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