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Security report for turku.fi

Turun kaupunki · Government · Finland

Medium risk. 7 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website www.turku.fi is the official digital portal for the City of Turku, Finland. It serves as a comprehensive platform providing residents, businesses, and visitors with access to municipal services, cultural events, educational resources, and administrative information. The site is well-structured, professionally designed, and offers multilingual support, reflecting a mature digital presence for a large government entity. The business model is focused on public service delivery and community engagement, positioning Turku as a transparent and accessible city administration.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching turku.fi

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
65
Email security
85
DNS health
85
Network security
100
GDPR outside view
10
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Turku.fi operates as a central hub for municipal services, targeting a broad audience including local residents, entrepreneurs, and tourists. The site integrates various partner services such as public transport ticketing, library systems, and employment portals, indicating a collaborative ecosystem. The content is rich and regularly updated, supporting the city's strategic goals in urban development, culture, and social services. The absence of direct commercial activities aligns with its government sector nature, emphasizing service provision over revenue generation.

Security posture

The website demonstrates a solid security posture with HTTPS enforcement, modern security headers, and cookie consent mechanisms compliant with GDPR. However, explicit security policies, incident response contacts, and vulnerability disclosure mechanisms are not publicly available, representing areas for improvement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The use of reputable analytics and monitoring tools further supports proactive security and performance management.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and user guidance.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Include data protection officer contact information to enhance GDPR transparency.
  5. Continue monitoring and updating third-party scripts to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Turun kaupunki
Description
Official website of the City of Turku providing information and digital services related to city administration, public services, culture, education, and community engagement.
Key services
Digital services for residents, Information on education and childcare, Cultural and leisure activities, Business and employment services, City development and administration
Content quality
excellent
Branding
consistent

Technology

Stack
Drupal 10, JavaScript, CSS, Siteimprove Analytics, Google Tag Manager, Instana RUM
Frameworks
Drupal
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Siteimprove Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Siteimprove Analytics
Marketing tools
Siteimprove Analytics
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a well-maintained official municipal government portal.
  2. Content is comprehensive and targeted to residents and businesses.
  3. Strong privacy and cookie consent mechanisms are in place.
  4. No evidence of phishing, malware, or suspicious activity.
  5. Use of modern CMS (Drupal 10) and analytics tools.
  6. No explicit security or incident response policies published.
  7. No public vulnerability disclosure or security.txt found.
Technical notes

Notes

The site is built on Drupal 10, leveraging modern web technologies including asynchronous JavaScript loading and responsive CSS. It integrates third-party analytics (Siteimprove, Google Tag Manager) and performance monitoring (Instana). The site is mobile-optimized with accessibility features such as skip links and ARIA labels. SEO practices include canonical links and hreflang tags for multilingual support. Performance is moderate, with potential for optimization in script loading and caching strategies. Overall, the technical infrastructure supports a robust and user-friendly experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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