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Security report for trustlocal.es

Trustlocal · Other · Spain

Medium risk. 6 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Trustlocal is a Spanish online platform specializing in connecting consumers with local service providers across various sectors such as cleaning, photography, legal, and more. It operates under the parent company Trustoo and holds a leading market position in Spain for local service comparison. The platform offers users the ability to compare providers, read reviews, and contact companies directly, enhancing transparency and convenience in local service procurement. Technically, the website is built on a modern React and Next.js stack, ensuring fast performance and excellent mobile optimization. The site integrates multiple third-party analytics and marketing tools with proper cookie consent mechanisms, reflecting a mature digital infrastructure. Security-wise, the site enforces HTTPS, employs standard security headers, and manages user privacy responsibly, though it lacks a dedicated security policy or incident response information. Overall, Trustlocal presents a professional, trustworthy, and user-friendly service with strong business credibility and compliance with privacy regulations.

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, LinkedIn, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching trustlocal.es

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
60
Email security
72
DNS health
60
Network security
100
GDPR outside view
40
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention trustlocal.es, from OffSeq Breach.

Total records
7
Employees
0
Customers
7
Third parties
0
Weak passwords
0%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for trustlocal.es.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trustlocal's business model revolves around aggregating and organizing local service providers' information to facilitate consumer decision-making. Its competitive advantage lies in its extensive database of over 24,000 trusted companies and more than 1.6 million reviews, positioning it as the market leader in Spain. The platform targets both consumers seeking reliable local services and businesses aiming to increase visibility and customer acquisition. Revenue streams likely include company registrations, premium listings, and advertising. The company maintains a robust partnership ecosystem with sister sites in Belgium, Germany, and the Netherlands under the Trustoo umbrella. Strategic observations highlight the platform's focus on trust signals, user experience, and comprehensive service coverage across Spain, supporting sustainable growth and market penetration.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and multiple security headers implemented, reducing common web vulnerabilities. Cookie consent is managed via Cookiebot, ensuring compliance with GDPR. No exposed sensitive data or vulnerable libraries were detected in the analysis. However, the absence of a publicly available security policy, incident response plan, or vulnerability disclosure mechanism indicates areas for improvement in transparency and preparedness. The platform would benefit from publishing these policies and establishing clear channels for security incident reporting to enhance user trust and regulatory compliance. Overall, the security maturity is good but can be elevated with formalized documentation and communication.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Establish and publicize an incident response plan with clear contact channels for security issues.
  3. Implement and disclose a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Appoint a Data Protection Officer and provide contact information to strengthen GDPR compliance.
  5. Regularly review and audit third-party scripts and integrations to mitigate supply chain risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Trustlocal
Description
Encuentra las mejores empresas para ti. Recopilamos para ti todos los proveedores de servicios locales. Compara opiniones y precios.
Key services
Service provider comparison, Customer reviews aggregation, Direct contact facilitation, Company registration and promotion
Content quality
good
Branding
consistent

Technology

Stack
React, Next.js, JavaScript, CSS, Google Tag Manager, Cookiebot, Watermelon Widget (chat)
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent management
  • Use of security headers
  • No exposed sensitive data detected

Analytics and tracking

Services
Google Tag Manager, Bing Ads
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Bing Ads
Tracking pixels
Cookiebot, Bing Ads
Marketing tools
Cookiebot
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented in Spanish targeting Spanish local service consumers.
  3. Strong presence of trust signals including Trustpilot reviews and social media links.
  4. Comprehensive privacy and cookie policies with consent mechanisms implemented.
  5. No explicit security policy or incident response information publicly available.
  6. Modern technology stack with Next.js and React, optimized for performance and mobile.
  7. Use of multiple third-party analytics and marketing tools with cookie consent.
  8. WHOIS data consistent with business claims and no privacy protection masking.
  9. No suspicious or malicious domains linked.
  10. No adult or NSFW content detected.
Technical notes

Notes

The website leverages a modern technology stack centered on React and Next.js, enabling server-side rendering and optimized performance. Static assets are served via a CDN (static.trustoo.nl), contributing to fast load times. The site is mobile-optimized with responsive design and accessibility considerations. SEO is well addressed through meta tags, Open Graph, and structured data (JSON-LD). The integration of Google Tag Manager and Cookiebot reflects a mature approach to analytics and privacy management. No major technical debts or outdated technologies were identified. Opportunities exist to enhance technical documentation and security transparency to further strengthen the platform's digital maturity.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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