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Security report for trusteer.com

IBM · Technology · United States

Medium risk. 6 critical or high findings in GDPR outside view and Email security.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

IBM Trusteer is a comprehensive suite of cloud services and endpoint software designed to enhance fraud detection, risk assessment, and user authentication across digital channels. Positioned as a key component of IBM's security portfolio, Trusteer leverages AI, machine learning, and a global intelligence network to provide real-time risk insights and fraud prevention capabilities. The website reflects IBM's enterprise-grade approach with detailed product offerings, case studies, and strong branding consistency. Technically, the site is built on Adobe Experience Manager and hosted on AWS infrastructure, integrating advanced marketing and analytics tools such as Adobe Analytics and Adobe Target. While the security posture is solid with TLS 1.2 and strong cipher suites, there are opportunities to improve HTTPS security by enabling HSTS, OCSP stapling, and DNS security features. Privacy compliance is well addressed with clear policies and consent mechanisms. Overall, the site demonstrates a mature digital presence with high professionalism and trustworthiness, suitable for enterprise customers in finance, healthcare, and technology sectors.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

Need hands-on remediation? Email guard@offseq.com

Keep watching trusteer.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
92
Security headers
65
Email security
35
DNS health
85
Network security
100
GDPR outside view
25
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

IBM Trusteer operates within the technology sector, focusing on fraud detection and digital identity trust primarily for financial services and healthcare industries. The business model centers on delivering SaaS and endpoint security solutions that integrate with IBM's broader cloud and security offerings. The website highlights strategic partnerships, extensive case studies with major banks, and a global intelligence network, indicating strong market positioning and competitive advantage. The use of advanced AI and machine learning technologies supports IBM's innovation leadership. The target audience includes enterprises seeking to mitigate fraud risk and enhance customer authentication. The presence of detailed product descriptions and leadership reports suggests a focus on thought leadership and customer education. IBM's global footprint and enterprise scale are evident, reinforcing the brand's credibility and market reach.

Security posture

The website's security posture is generally robust, employing TLS 1.2 with strong cipher suites and no detected critical vulnerabilities such as Heartbleed or Logjam. However, the absence of HSTS, OCSP stapling, DNSSEC, and CAA records indicates areas for enhancement to protect against certain attack vectors and improve trust signals. The site does not expose sensitive data or credentials, and forms appear secure with no visible injection vulnerabilities. Privacy and cookie consent mechanisms are implemented effectively, aligning with GDPR requirements. The integration of TrustArc for consent management further strengthens compliance. Incident response and security policy details are not explicitly found on the site, which is common for marketing-focused pages. Overall, the security measures are adequate for a public-facing marketing site but could be improved to meet best practices for enterprise security.

Recommendations

  1. Enable HTTP Strict Transport Security (HSTS) with includeSubDomains and preload to enforce HTTPS and prevent downgrade attacks.
  2. Implement OCSP stapling to improve TLS certificate revocation checking and reduce latency.
  3. Deploy DNSSEC and CAA DNS records to enhance DNS security and prevent unauthorized certificate issuance.
  4. Upgrade TLS support to include TLS 1.3 for improved security and performance benefits.
  5. Optimize website performance to reduce page load time, enhancing user experience and SEO.
Technical notes

Notes

The website is built on a modern technology stack centered around Adobe Experience Manager CMS, leveraging Adobe Launch for tag management and Adobe Analytics and Target for marketing analytics and personalization. Hosting is provided by Amazon AWS, with DNS managed via AWS Route 53. The site uses a strong TLS configuration but lacks some advanced security features. Performance is impacted by a large page size (4.3 MB) and high resource count (272), resulting in slow load times (~15.7 seconds). The site is mobile optimized and accessible, with good SEO practices including meta tags and Open Graph data. There is extensive use of JavaScript libraries and third-party scripts for analytics, marketing, and consent management. Technical debt is moderate, with opportunities to streamline resources and improve security headers. Overall, the technical infrastructure supports a high-quality enterprise marketing site but could benefit from performance and security optimizations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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