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Security report for trustedshops.nl

Trusted Shops · E-commerce · Netherlands

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Trusted Shops operates a leading European e-commerce trustmark and buyer protection community, providing certification, buyer protection, and verified reviews to online shoppers and webshops. The website targets European consumers, offering a platform to find trustworthy shops and access buyer protection services. The technical infrastructure is based on WordPress with modern frameworks like Bootstrap and jQuery, supported by SEO tools such as Yoast and analytics via Google Tag Manager. The site is well-optimized for mobile and accessibility, with a professional design and clear navigation. Security posture is good with HTTPS enforced and secure login portals, though security headers and explicit privacy policies are lacking. The WHOIS data for the domain is missing, which raises some concerns about domain legitimacy, but the website content and branding strongly align with the Trusted Shops brand. Overall, the site is trustworthy and professional but would benefit from enhanced privacy disclosures and security headers.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching trustedshops.nl

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
80
Email security
70
DNS health
70
Network security
100
GDPR outside view
68
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trusted Shops holds a strong market position as a trustmark and buyer protection provider in the European e-commerce sector. Its business model revolves around certifying online shops, providing buyer protection insurance, and collecting verified customer reviews. The company serves a large community of 45 million shoppers and 32,000 shops across 11 countries, indicating significant scale and reach. The website supports multiple languages and regional domains, reflecting a broad geographic footprint. The absence of direct contact details on the main page suggests a focus on digital self-service and centralized support portals. Partnerships with regional Trusted Shops domains and dedicated login portals for shoppers and webshops indicate a mature ecosystem. The business targets online consumers and e-commerce merchants, emphasizing trust and security in online shopping.

Security posture

The website demonstrates a solid security foundation with HTTPS enabled and secure login mechanisms for both shoppers and webshops. However, the absence of visible security headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection is a gap that could expose the site to certain web-based attacks. No vulnerabilities or exposed sensitive data were detected in the HTML content. The lack of explicit security or incident response contact information and missing privacy and cookie policies reduce transparency and compliance posture. Overall, the security maturity is good but could be improved by implementing recommended HTTP security headers and publishing clear privacy and security policies.

Recommendations

  1. Implement comprehensive privacy and cookie policies with clear GDPR compliance statements and consent mechanisms.
  2. Add HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to enhance protection against common web attacks.
  3. Publish explicit security policy and incident response contact information to improve transparency and trust.
  4. Clarify domain registration details and ensure WHOIS data is accurate and publicly available to strengthen domain legitimacy.
  5. Maintain and enhance trust signals such as verified reviews and certifications to reinforce market position.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Trusted Shops
Description
Community of Trust: Reviews, certificering, kopersbescherming; Alles over het Trusted Shops Keurmerk & fake webshops.
Key services
Trusted Shops Keurmerk (certification), Buyer protection, Shop reviews, Browser extension
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Bootstrap, Yoast SEO, Google Tag Manager, WordPress
Frameworks
Bootstrap
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure login portals
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Yoast SEO
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. No explicit privacy, cookie, or terms of service pages found on the main page.
  3. Multiple login portals for shoppers and webshops indicate business maturity.
  4. Strong presence of user reviews and trustmark certification.
  5. No direct contact emails or phone numbers found in the HTML content.
  6. Use of modern web technologies and SEO best practices.
  7. No security headers detected in provided data; recommend adding.
  8. WHOIS data missing, which reduces domain trustworthiness score.
Technical notes

Notes

The website is built on WordPress CMS with Bootstrap framework and jQuery libraries, indicating a modern and widely supported technology stack. SEO is optimized using Yoast SEO plugin, and Google Tag Manager is used for analytics and tracking. The site loads with moderate performance and is well-optimized for mobile devices and accessibility standards. The use of external trusted domains for fonts and scripts (Google Fonts, Trusted Shops CDN) supports performance and reliability. No deprecated or vulnerable libraries were detected in the provided HTML content. The site structure is clear with semantic HTML and proper meta tags, supporting good SEO and user experience. Hosting provider details were not identified from the content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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