Skip to main content

Security report for trustedshops.it

Trusted Shops · E-commerce · Italy

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Trusted Shops operates a European e-commerce trust platform that certifies online shops, provides buyer protection, and collects verified customer reviews to ensure safe online shopping experiences. The website is professionally designed, mobile-optimized, and uses modern technologies including WordPress, Bootstrap, and Google Tag Manager. Security posture is solid with HTTPS and consent management, though explicit security headers and policies are not clearly published. WHOIS data is missing, which reduces transparency and trustworthiness despite the professional appearance and extensive trust signals on the site. Overall, the site serves a large community of over 45 million consumers and 32,000 shops, positioning itself as a key player in e-commerce trust in Italy and Europe.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching trustedshops.it

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
80
Email security
70
DNS health
75
Network security
100
GDPR outside view
50
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trusted Shops holds a strong market position as a trusted certification and buyer protection provider in the European e-commerce sector. Its business model revolves around building trust between consumers and online shops through quality seals, buyer protection guarantees, and authentic reviews. The platform targets both consumers seeking safe shopping and merchants wanting to enhance credibility. The company leverages partnerships and dedicated portals for support and business management. The extensive user base and shop network indicate significant market penetration and brand recognition.

Security posture

The website enforces HTTPS and integrates a consent management platform (Usercentrics), indicating compliance with privacy regulations. However, the absence of visible security headers such as Content-Security-Policy or X-Frame-Options suggests room for improvement. No explicit security or incident response policies are published, and no direct security contact information is provided. The missing WHOIS data raises concerns about domain registration transparency. Overall, the security posture is good but could be enhanced by publishing clear security policies and improving HTTP header configurations.

Recommendations

  1. Implement and publish a comprehensive privacy policy and terms of service pages prominently linked on the site.
  2. Add standard security headers (Content-Security-Policy, X-Frame-Options, Strict-Transport-Security) to improve protection against common web attacks.
  3. Publish a security policy and incident response contact information to improve transparency and readiness.
  4. Clarify and publish WHOIS registrant information or ensure domain registration transparency to enhance trust.
  5. Continue to maintain and enhance consent management and data protection practices to comply with GDPR and related regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Trusted Shops
Description
Trusted Shops is a European community platform that connects verified online shops and buyers, offering quality seals, buyer protection, and verified reviews to ensure safe and reliable online shopping.
Key services
Shop certification with Quality Seal, Buyer Protection with full refund guarantee, Verified customer reviews, #trstd community platform
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress 6.8.3, jQuery 3.7.1, Bootstrap, Google Tag Manager, Usercentrics Consent Management
Frameworks
Yoast SEO
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management via Usercentrics
  • Use of Google Tag Manager for controlled script loading

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Usercentrics Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content in Italian language.
  2. Strong focus on e-commerce trust and buyer protection.
  3. No direct contact emails or phone numbers found on main page.
  4. Use of modern web technologies and consent management.
  5. No explicit privacy policy or terms of service pages detected in provided content.
  6. WHOIS data missing, which is unusual and reduces transparency.
  7. Multiple external trusted domains linked for support and login.
  8. High volume of verified customer reviews displayed.
  9. No signs of adult or questionable content.
Technical notes

Notes

The website is built on WordPress 6.8.3 with Bootstrap for responsive design and jQuery for interactivity. Google Tag Manager is used for analytics and marketing tags, and Usercentrics manages cookie consent. The site is well-structured with proper meta tags and JSON-LD structured data for SEO. Performance is moderate with good mobile optimization and accessibility features. No critical technical vulnerabilities were detected in the provided content. The site could benefit from improved security headers and more explicit privacy and security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with trustedshops.it. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review trustedshops.it.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.