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Security report for trustedshops.de

Trusted Shops GmbH · E-commerce · Germany

Low risk. 4 critical or high findings in GDPR outside view and Security headers.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Trusted Shops GmbH operates a leading European e-commerce trustmark and buyer protection platform, providing certification, buyer protection, and verified customer reviews to over 30,000 online shops and millions of consumers. The company positions itself as a key player in enhancing trust and security in online shopping across multiple European countries. The website is built on WordPress with modern SEO and marketing tools, including Google Tag Manager and Usercentrics for consent management. However, the site suffers from critical security shortcomings, notably the absence of a valid SSL/TLS certificate and lack of modern TLS protocol support, which undermines secure communications and user trust. While the site demonstrates strong branding, content quality, and SEO optimization, its slow performance and missing security best practices present risks. Strategic improvements in security infrastructure and transparency are recommended to maintain market leadership and user confidence.

Scanned

This is an earlier scan of trustedshops.de. View the latest report

NIS2 and GDPR posture

GDPR outside view
18/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching trustedshops.de

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
90
Security headers
75
Email security
85
DNS health
85
Network security
100
GDPR outside view
18
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention trustedshops.de, from OffSeq Breach.

Total records
282
Employees
0
Customers
230
Third parties
52
Weak passwords
21%

2 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for trustedshops.de.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trusted Shops GmbH targets online shoppers and e-commerce businesses across Europe, offering trustmarks, buyer protection up to €20,000, and a platform for verified reviews. The business model centers on certification and risk mitigation services, generating revenue from online shops subscribing to these services. The company maintains a broad partnership ecosystem including business portals, support sites, and customer dashboards. Its market position is strong, supported by a consistent brand and extensive content. Growth indicators include multi-country presence and awards for partner shops. The company leverages digital marketing and consent management tools to comply with privacy regulations and optimize user engagement.

Security posture

The current security posture reveals significant gaps, including an invalid or missing SSL certificate, no support for TLS protocols, and absence of HSTS and OCSP stapling. While SPF and DMARC records are properly configured with a reject policy, the lack of HTTPS severely impacts data protection and user trust. No explicit security policy, incident response, or vulnerability disclosure information is publicly available. The site uses Usercentrics for cookie consent, indicating GDPR awareness, but overall security maturity is low. These vulnerabilities expose the business to risks such as data interception, phishing, and reputational damage. Immediate remediation of SSL/TLS and implementation of security headers are critical.

Recommendations

  1. Obtain and deploy a valid SSL/TLS certificate to enable HTTPS across the entire site.
  2. Enable and enforce modern TLS protocols (TLS 1.2 and 1.3) and disable legacy protocols.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives.
  4. Enable OCSP stapling to improve certificate revocation checks and site performance.
  5. Publish a security.txt file and clearly disclose a vulnerability disclosure policy to encourage responsible reporting.
  6. Add security-related HTTP headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  7. Enhance transparency by publishing a dedicated security policy and incident response contact information.
Technical notes

Notes

The website is hosted on Amazon AWS infrastructure, using WordPress CMS version 6.8.1 with Bootstrap framework and jQuery library. SEO is enhanced by Yoast SEO plugin and structured data (JSON-LD) is implemented for rich search results. Google Tag Manager and Usercentrics are used for analytics and consent management respectively. Despite a modern tech stack, the site suffers from slow load times (~7.5 seconds) and a large number of resources (109) contributing to performance issues. The absence of a valid SSL certificate and disabled TLS protocols represent critical technical debt and security risk. Mobile optimization is good, but accessibility is only basic. There is opportunity for modernization by optimizing resource loading, improving security configurations, and enhancing accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100 +1Low27 findingsView report
  2. 78/100Low28 findingsView report
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