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Security report for trustedshops.com

Trusted Shops GmbH · E-commerce · Germany

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

Trusted Shops GmbH operates a professional and comprehensive digital trust platform focused on e-commerce. Their services include trustmark certification, buyer protection, and customer feedback systems, targeting both consumers and businesses. The website is well-designed, mobile-optimized, and provides clear navigation and rich content, reflecting a mature digital presence. Technically, the site uses modern JavaScript libraries and a consent management platform to ensure privacy compliance. Security posture is strong with HTTPS and security headers, though explicit security policies and incident response information are not publicly available. The absence of WHOIS data is a notable gap, slightly reducing trustworthiness. Overall, the site presents a low-risk profile with recommendations to enhance transparency around security and domain registration.

Scanned

This is an earlier scan of trustedshops.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching trustedshops.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
75
Email security
82
DNS health
80
Network security
100
GDPR outside view
68
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention trustedshops.com, from OffSeq Breach.

Total records
11,090
Employees
0
Customers
11,027
Third parties
63
Weak passwords
7%

20 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for trustedshops.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trusted Shops holds a leading position in the European e-commerce trust sector, serving over 30,000 companies. Their business model combines B2B and B2C services, leveraging trustmarks and buyer protection to increase customer confidence and conversion rates. The company targets online shoppers, businesses seeking certification, and enterprises requiring real-time feedback solutions. Their partnership ecosystem includes eTrusted, a SaaS platform for customer experience management. The company maintains active social media channels and a career portal, indicating growth and engagement. The lack of public WHOIS data suggests privacy protection or registration anomalies, warranting further inspection for critical partnerships or compliance.

Security posture

The website enforces HTTPS with strong SSL configuration and implements key security headers such as Content Security Policy and Strict-Transport-Security. Privacy compliance is supported by a comprehensive privacy policy and a cookie consent mechanism via Usercentrics CMP. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency. No direct security contact emails or security.txt file were found. No vulnerabilities or exposed sensitive data were detected in the content. The overall security maturity is good but could be improved by publishing explicit security governance documents and contact channels.

Recommendations

  1. Publish a dedicated security policy and incident response information on the website.
  2. Implement and publish a vulnerability disclosure program or security.txt file.
  3. Provide direct security contact emails such as security@ or abuse@ addresses.
  4. Investigate and clarify domain WHOIS registration details to improve trust.
  5. Maintain and enhance privacy compliance with regular audits and transparent data retention policies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Trusted Shops GmbH
Description
Trusted Shops provides trust solutions including Trustmark, Buyer Protection, and authentic feedback to ensure security in the digital world and success for businesses. They offer services for personal users, businesses, and enterprises with a SaaS platform called eTrusted.
Key services
Trustmark certification, Buyer Protection, Customer reviews and feedback system, eTrusted Experience Feedback SaaS platform
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, SVG, Usercentrics CMP, Swiper.js
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Content Security Policy present
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Usercentrics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Usercentrics CMP
Marketing tools
Usercentrics Consent Management Platform
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong focus on digital trust and e-commerce solutions
  3. Comprehensive privacy and cookie policies with consent management
  4. No direct company contact emails or phone numbers found on main site
  5. WHOIS data unavailable, which is unusual for a major brand
  6. Social media presence is active and consistent
  7. No security.txt or explicit security policy found
Technical notes

Notes

The website uses modern web technologies including SVG graphics, JavaScript frameworks, and a third-party consent management platform (Usercentrics). The site is mobile-optimized with responsive design and good accessibility features. Performance is moderate, with CDN usage for static assets. SEO is well addressed with meta tags and Open Graph data. No CMS or hosting provider details were explicitly detected. The technical infrastructure supports a professional user experience but could benefit from explicit framework disclosures and performance optimizations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 68/100 −13Medium22 findingsView report
  2. 81/100Low22 findingsView report
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