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Security report for trustedshops.co.uk

Trusted Shops · E-commerce · United Kingdom

Low risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Trusted Shops is a prominent European e-commerce trust and buyer protection service provider, offering key services such as Buyer Protection, Trustmark certification for secure online shops, and authentic customer reviews. The company targets both online shoppers and retailers, positioning itself as a leader in the trust and protection market with approximately 30 million users. Their business model revolves around enhancing consumer confidence and retailer credibility in online shopping environments. Technically, the website is built on WordPress with modern SEO and consent management tools, hosted on Amazon AWS. However, the site suffers from slow performance and lacks a valid SSL certificate, which is a critical security concern. Security posture is moderate with good email authentication (SPF, DMARC) but poor SSL/TLS implementation and missing security headers. Overall, the website is professional and trustworthy but requires urgent security improvements to protect user data and maintain trust.

Scanned

This is an earlier scan of trustedshops.co.uk. View the latest report

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching trustedshops.co.uk

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
80
Email security
85
DNS health
85
Network security
100
GDPR outside view
43
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention trustedshops.co.uk, from OffSeq Breach.

Total records
18
Employees
0
Customers
18
Third parties
0
Weak passwords
0%

2 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for trustedshops.co.uk.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trusted Shops operates in the e-commerce sector providing trust and buyer protection services that enhance online shopping safety. Their competitive advantage lies in their established Trustmark and Buyer Protection programs, supported by verified customer reviews. The company serves a broad European market with localized country sites and targets both consumers and retailers. Revenue streams likely include subscription or service fees from retailers and possibly commissions or fees related to buyer protection. The partnership ecosystem includes retailer portals, customer login platforms, and support centers. Growth indicators include a large user base and multi-country presence. Strategic observations suggest a focus on expanding trust services and digital presence while maintaining compliance with data protection regulations.

Security posture

The current security maturity level is moderate but with significant gaps. The presence of valid SPF and DMARC records indicates good email security practices. However, the absence of a valid SSL certificate and disabled TLS protocols expose the site to risks such as data interception and man-in-the-middle attacks. Lack of HSTS and OCSP stapling further weakens HTTPS security. No visible incident response or security policy documentation was found, indicating potential compliance and readiness gaps. GDPR compliance appears addressed via privacy and cookie policies with consent mechanisms. Overall, the security culture shows awareness but requires immediate remediation of critical vulnerabilities to protect business operations and customer trust.

Recommendations

  1. Install and maintain a valid SSL/TLS certificate to secure all website traffic.
  2. Enable and enforce modern TLS protocols (TLS 1.2 and TLS 1.3) and disable insecure legacy protocols.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives.
  4. Enable OCSP stapling to improve certificate revocation checking and reduce latency.
  5. Develop and publish a comprehensive security policy and incident response plan accessible to users.
Technical notes

Notes

The website is built on a WordPress CMS platform using common web technologies such as jQuery, Bootstrap, and Yoast SEO for optimization. Hosting is provided by Amazon AWS, ensuring scalable infrastructure. The site integrates Google Tag Manager and Usercentrics for analytics and consent management, reflecting a mature digital marketing setup. However, the site suffers from slow load times (approx. 19.6 seconds) and large page size (~545 KB), indicating potential optimization needs. The SSL/TLS configuration is currently invalid, disabling secure HTTPS connections, which is a critical technical risk. There is no evidence of advanced frameworks beyond WordPress. Technical debt includes missing security headers and lack of session resumption mechanisms. Modernization opportunities include improving performance, securing transport layer, and enhancing accessibility.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low27 findingsView report
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