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Security report for triplezero.gov.au

Australian Government - Department of Home Affairs · Government · Australia

Low risk. 2 critical or high findings in GDPR outside view.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

The Triple Zero website is an official Australian Government portal managed by the Department of Home Affairs, providing critical information about emergency services including how to call 000, awareness campaigns, and regional emergency contacts. The site serves as a trusted public resource for Australian residents and visitors seeking emergency assistance information. Technically, the website is built on Microsoft SharePoint with integration of modern web technologies such as Bootstrap and Google Analytics, reflecting a moderate level of digital maturity. The site is mobile-optimized and employs HTTPS with good SSL configuration, ensuring secure access. Security posture is strong with no visible vulnerabilities or exposed sensitive data, though some security headers could be improved. Privacy compliance is basic, with a comprehensive privacy policy linked from the parent department's domain but no explicit cookie consent mechanism detected. Overall, the website demonstrates high business credibility and trustworthiness consistent with a government service.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Security headers
65
Email security
70
DNS health
80
Network security
100
GDPR outside view
53
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The website positions itself as a key government information portal within the emergency services sector, leveraging the authority of the Department of Home Affairs. Its business model is public service oriented, focusing on awareness and education rather than commercial revenue. The site links to related government entities such as the Australian Border Force, indicating a partnership ecosystem within the government portfolio. The absence of direct contact emails or detailed business registration data is typical for government sites. The use of official branding and social media channels supports strong market presence and public trust. Growth indicators include ongoing updates and integration of smartphone applications for emergency services.

Security posture

The website exhibits a mature security posture with enforced HTTPS, no exposed sensitive information, and use of Google reCAPTCHA for feedback forms. However, the absence of explicit security headers such as Content-Security-Policy and lack of a public vulnerability disclosure or security.txt file represent areas for improvement. Incident response contact information is not provided, which could hinder rapid communication in case of security events. Overall, the site aligns with standard government security practices but could enhance transparency and defense-in-depth measures.

Recommendations

  1. Implement and publish a security.txt file to facilitate vulnerability reporting.
  2. Add and enforce security headers including Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options.
  3. Provide clear incident response contact information on the website.
  4. Enhance cookie consent mechanisms to improve privacy compliance.
  5. Improve accessibility features to meet higher compliance standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Australian Government - Department of Home Affairs
Description
Official Australian Government website providing information about the Triple Zero emergency call service, including how to call 000, awareness campaigns, other emergency numbers, regional services, and smartphone applications.
Key services
Emergency call information, Awareness campaigns, Regional emergency services information, Smartphone emergency applications
Content quality
good
Branding
consistent

Technology

Stack
Microsoft SharePoint, Bootstrap 4.1.1, Google Analytics, Google Tag Manager, CKEditor 4.11.2
Frameworks
SharePoint Framework
Platforms
Microsoft SharePoint Online
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Google reCAPTCHA for feedback forms

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Official Australian government emergency services website
  2. Content focused on emergency call procedures and related services
  3. Uses Microsoft SharePoint as CMS
  4. No WHOIS data available due to privacy or query failure
  5. No direct contact emails or phone numbers found on the site
  6. Includes social media links to official government accounts
  7. No security.txt or explicit vulnerability disclosure found
  8. Uses Google Analytics and Tag Manager for tracking
  9. No WAF or blocking detected
  10. Good HTTPS and SSL configuration
Technical notes

Notes

The website is hosted on Microsoft SharePoint, leveraging its CMS capabilities and integration with Microsoft technologies. It uses Bootstrap 4.1.1 for responsive design and includes Google Analytics and Tag Manager for user tracking. The site loads moderately fast with a structured layout and clear navigation. Some technical debt is indicated by legacy SharePoint scripts and minimal accessibility features. There is opportunity to modernize front-end frameworks and improve SEO metadata. Overall, the technical infrastructure supports the site's purpose effectively but could benefit from modernization and enhanced performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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