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Security report for triave.pt

TRIAVE - Centro de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral · Government · Portugal

High risk. 9 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

46/100

Risk levelHigh

0–100, higher is better. How it is calculated

TRIAVE is a regional consumer arbitration tribunal serving the Vale do Ave area in Portugal, integrated within the national consumer arbitration network. It provides dispute resolution services, complaint handling, and consumer support, targeting local consumers and municipalities. The website is professionally designed using WordPress and modern web technologies, with good mobile optimization and clear navigation. Privacy and cookie policies are implemented with GDPR compliance, and contact information is clearly presented. Security posture is adequate with HTTPS enforced, but lacks some advanced security headers and a vulnerability disclosure policy. Overall, the domain registration is consistent and trustworthy, supporting the legitimacy of the business.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching triave.pt

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
75
Network security
20
GDPR outside view
25
Average
46

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization operates as a non-profit government-related entity focused on consumer protection and arbitration. It collaborates with multiple municipal partners and consumer associations, indicating a strong regional network. The business model centers on providing arbitration and consumer conflict resolution services, with a clear public service mandate. The website content and linked partner domains reinforce its position as a trusted regional authority in consumer dispute resolution.

Security posture

The website uses HTTPS and has a cookie consent mechanism, indicating baseline security and privacy awareness. However, it lacks several important HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options, which are recommended to mitigate common web vulnerabilities. No security.txt or incident response contact information is published, which could improve transparency and vulnerability management. No vulnerable libraries or exposed sensitive data were detected in the HTML source.

Recommendations

  1. Implement Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options HTTP headers to enhance security.
  2. Publish a security.txt file to provide clear vulnerability disclosure and incident response contacts.
  3. Regularly audit and update WordPress plugins and themes to prevent vulnerabilities.
  4. Enhance accessibility features to improve compliance and user experience.
  5. Consider adding terms of service and explicit security policy pages to improve transparency.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TRIAVE - Centro de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
Description
TRIAVE is a consumer arbitration tribunal integrated in the Portuguese Consumer Arbitration Network, providing services to resolve consumer conflicts, especially in the Vale do Ave region. It offers complaint submission, information requests, and support for vulnerable consumers.
Key services
Consumer complaint arbitration, Information requests, Support for vulnerable consumers, Consumer satisfaction surveys, Collaboration with municipalities and consumer associations
Content quality
good
Branding
consistent

Technology

Stack
WordPress 6.8.2, jQuery, Bootstrap, Swiper.js, Contact Form 7, Complianz GDPR plugin, Video Popup plugin, Google Fonts (Poppins, Outfit)
Frameworks
Bootstrap
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of updated WordPress version

Analytics and tracking

Tracking level
minimal
Privacy practices
good

Advertising

Marketing tools
Complianz GDPR Cookie Consent
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a regional consumer arbitration tribunal with clear public service focus.
  2. Content is in Portuguese with professional design and consistent branding.
  3. Cookie consent and privacy policies are implemented and GDPR compliant.
  4. Contact information is complete and prominently displayed.
  5. No signs of malicious or suspicious activity detected.
  6. No advanced security headers beyond HTTPS detected; room for improvement.
  7. No visible analytics or tracking services beyond cookie consent.
  8. Multiple partner and associated municipal domains linked.
  9. No terms of service or explicit security policy pages found.
Technical notes

Notes

The website is built on WordPress 6.8.2 with Bootstrap and jQuery frameworks, using plugins such as Contact Form 7 and Complianz GDPR for forms and cookie management. The site loads moderate resources including Google Fonts and Swiper.js for sliders. Performance is moderate with good mobile responsiveness. SEO is supported by proper meta tags and structured navigation. No major technical debt or deprecated technologies were detected, but security header implementation is incomplete.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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