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Security report for toodego.com

Métropole de Lyon · Government · France

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Toodego is the official digital portal for the Métropole de Lyon and its partner communes, providing citizens with streamlined access to a wide range of public services including urbanism, mobility, environment, and social services. The platform is positioned as a key government digital service hub, facilitating easier public administration interactions for residents in the Lyon metropolitan area. The website features a well-structured navigation system, thematic and geographic service searches, and a dashboard for managing service requests, reflecting a user-centric design approach. Technically, the site employs modern web technologies such as jQuery, Select2, and Piwik/Matomo analytics, along with progressive web app features like service workers. The site is mobile-optimized and uses HTTPS, ensuring secure and accessible user experiences. However, some areas such as accessibility compliance and cookie consent mechanisms could be improved to enhance inclusivity and regulatory compliance. From a security perspective, the site benefits from HTTPS encryption and avoids exposing sensitive data in its HTML content. Nonetheless, the absence of explicit security headers and published security policies indicates room for maturity in security posture. The lack of WHOIS registration data is a notable concern, though the official branding and partner references strongly support the site's legitimacy. Overall, Toodego presents as a credible and professionally maintained government digital service portal with moderate technical sophistication and a good security baseline. Strategic improvements in privacy compliance, security policy transparency, and WHOIS data clarity would further strengthen trust and operational resilience.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching toodego.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
75
Email security
75
DNS health
70
Network security
100
GDPR outside view
50
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Toodego operates as a government digital platform serving the Métropole de Lyon and its partner communes, targeting local residents and public service users. Its competitive advantage lies in its official status and comprehensive aggregation of municipal services, which enhances user convenience and government transparency. The business model is non-commercial, focusing on public service delivery rather than revenue generation. Partnerships with regional and European entities such as the EU FEDER fund and the Métropole de Lyon underpin its funding and legitimacy. The platform's growth potential is tied to expanding digital public services and increasing citizen engagement. The ecosystem includes support sites and agent portals, indicating a layered service architecture. Strategic observations highlight the importance of maintaining up-to-date security and privacy compliance to sustain public trust and meet regulatory requirements.

Security posture

The website demonstrates a baseline security posture with enforced HTTPS and no visible exposure of sensitive data. The use of Piwik/Matomo analytics suggests a preference for privacy-conscious tracking. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces defense-in-depth. No explicit incident response or vulnerability disclosure policies are published, which could hinder timely security issue management. The lack of WHOIS data transparency is a risk factor for domain legitimacy verification. Compliance with GDPR is implied but not fully evidenced by cookie consent mechanisms or detailed privacy policies. Overall, the security maturity is moderate, suitable for a government service portal but with clear areas for enhancement to meet higher assurance levels.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  2. Deploy a cookie consent banner and detailed cookie policy to improve GDPR compliance and user transparency.
  3. Publish explicit security and incident response policies to demonstrate preparedness and build user trust.
  4. Add a vulnerability disclosure program or security.txt file to facilitate responsible reporting of security issues.
  5. Investigate and resolve WHOIS data availability to improve domain legitimacy and trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Métropole de Lyon
Description
Toodego is the official online services portal for the Métropole de Lyon and its partner communes, aiming to simplify and make public service procedures more accessible to all citizens.
Key services
Service search and access, Urbanism dossier submission and tracking, Public problem reporting, Dashboard for managing service requests, Information by thematic and by commune
Content quality
good
Branding
consistent

Technology

Stack
jQuery, jQuery UI, Select2, Piwik/Matomo analytics, Service Worker (PWA support)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of secure cookies not verifiable from HTML

Analytics and tracking

Services
Piwik/Matomo
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Piwik/Matomo
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Official government portal for Métropole de Lyon digital services
  2. French language content with clear public service focus
  3. No contact emails or phone numbers explicitly listed on homepage
  4. No cookie consent banner detected
  5. No explicit privacy or security policy pages found but legal mentions and about pages exist
  6. Use of modern JavaScript libraries and PWA features
  7. No signs of malicious or suspicious content
  8. WHOIS data unavailable, which reduces trust score
Technical notes

Notes

The website uses a traditional but effective technology stack centered on jQuery and Select2 for UI components, supported by Piwik/Matomo for analytics and service workers for PWA capabilities. The HTML structure is valid and includes appropriate meta tags for SEO and social sharing (Open Graph and Twitter cards). Performance is moderate with preloading of fonts and asynchronous script loading. Mobile optimization is good with responsive design and PWA navigation. Accessibility is basic, with skip links and ARIA labels but no advanced compliance features. No CMS is explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not discernible from the HTML. Overall, the technical implementation is solid but could benefit from modernization and enhanced accessibility features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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