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Security report for tolkopafstand.nl

Tolkcontact · Government · Netherlands

Medium risk. 5 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

Tolkcontact is a Dutch organization specializing in providing communication accessibility services for deaf and hard of hearing individuals. Their offerings include sign language interpreting both remotely and on-site, translation services, livestreaming for events, and a dedicated app for on-demand interpreting. The company operates under the parent organization Berengroep, positioning itself as a key player in accessibility services within the Netherlands. The website reflects a professional and user-friendly design with clear navigation and relevant content tailored to their target audience. Technically, the site is built on WordPress with modern plugins and frameworks, ensuring good performance and SEO optimization. Security posture is solid with HTTPS enforced and no visible vulnerabilities, although some security policies and cookie consent mechanisms are absent. Overall, the site demonstrates a high level of business credibility and technical maturity, with room for improvement in privacy compliance and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  3. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching tolkopafstand.nl

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
90
Security headers
75
Email security
70
DNS health
65
Network security
20
GDPR outside view
28
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Tolkcontact holds a strong market position in the accessibility sector in the Netherlands, leveraging a network of over 700 interpreters and offering a comprehensive suite of services tailored to organizations and individuals requiring sign language communication. Their business model focuses on service provision with digital tools like the Tolkcontact-app enhancing accessibility. The association with Berengroep adds to their credibility and operational scale. Their target customers include government bodies, businesses, and the deaf community. The website's content and social media presence indicate active engagement and a commitment to accessibility advocacy. Growth potential lies in expanding digital interpreting services and increasing organizational partnerships.

Security posture

The website maintains a good security posture with HTTPS enabled and no exposed sensitive data. Use of Matomo analytics with disabled cookies shows privacy-conscious tracking. However, the absence of explicit security policies, incident response contacts, and vulnerability disclosure mechanisms indicates gaps in transparency and preparedness. No WAF or blocking mechanisms were detected, and no vulnerable libraries were found in the scripts. Security headers are not explicitly visible in the HTML but may be configured at the server level. Overall, the security maturity is moderate to good but could benefit from enhanced policy disclosures and cookie consent implementation.

Recommendations

  1. Implement a visible cookie consent banner to comply with GDPR and EU cookie laws.
  2. Publish a dedicated security policy and incident response contact information on the website.
  3. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Audit and ensure all recommended security headers are properly configured and documented.
  5. Enhance privacy compliance by clearly communicating data retention policies and user rights.

Contact details published on the site

Addresses
Legal name
Tolkcontact
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Tolkcontact
Description
Tolkcontact provides communication accessibility services for deaf and hard of hearing people in the Netherlands, including sign language interpreting, remote interpreting, translation, and livestreaming services.
Key services
Teletolk (telephone interpreting), Tolk op afstand (remote interpreting), Tolk op locatie (on-site interpreting), Livestreaming interpreting, Translation to sign language, Tolkcontact-app for on-demand interpreting
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, Yoast SEO, jQuery, Matomo Analytics
Frameworks
WordPress theme framework
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of async loading for scripts

Analytics and tracking

Services
Matomo
Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Yoast SEO
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and content-rich.
  2. Strong focus on accessibility services for deaf and hard of hearing communities.
  3. Clear contact information and parent company linkage.
  4. No visible security or privacy policy pages on the main site, but privacy policy linked via parent company.
  5. No cookie consent mechanism detected despite EU GDPR relevance.
  6. Use of Matomo analytics with cookies disabled, indicating privacy awareness.
  7. No signs of WAF or blocking mechanisms.
  8. Use of modern web technologies and SEO best practices.
Technical notes

Notes

The website is built on a WordPress CMS platform using the Elementor page builder and Yoast SEO plugin, indicating a modern and maintainable infrastructure. JavaScript libraries include jQuery and Matomo for analytics, with asynchronous script loading to optimize performance. The site is mobile-optimized and accessible, with good SEO metadata and structured data (JSON-LD) implemented. Performance is moderate, with potential improvements in caching and asset optimization. No deprecated or vulnerable libraries were detected. The technical stack supports scalability and ease of content management, suitable for the organization's service delivery needs.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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