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Security report for tim.it

TIM · Telecommunications · Italy

Medium risk. 1 critical or high finding in SSL/TLS.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

TIM is a leading Italian telecommunications company offering a wide range of services including fixed and mobile telephony, fiber and ADSL internet, TV entertainment, and energy solutions. The website targets general consumers and businesses in Italy, providing detailed product offerings and customer support. The company maintains a strong market position as a major telecom operator in Italy. Technically, the website is built on Adobe Experience Manager, leveraging modern JavaScript libraries, Google Maps API, and advanced analytics tools such as Adobe Analytics and Contentsquare. The site demonstrates good performance, mobile optimization, and SEO practices. Security-wise, the site enforces HTTPS, employs security headers, and integrates a comprehensive cookie consent mechanism, reflecting a mature security posture. However, explicit security policies and vulnerability disclosure mechanisms are not evident. Overall, the website is professional, trustworthy, and compliant with privacy regulations, though it could improve transparency by publishing detailed privacy and security policies.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching tim.it

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
70
DNS health
60
Network security
100
GDPR outside view
88
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention tim.it, from OffSeq Breach.

Total records
851,268
Employees
39,688
Customers
730,349
Third parties
81,231
Weak passwords
19%

Latest record dated 2026-06-20 · 1,037 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for tim.it.

Select it in the checkout above.

Masked preview

  • –mail.tim.it2026-06-20
  • –gestione.servizi.tim.it2026-06-20
  • –auth.tim.it2026-06-20
  • –www.tim.it2026-06-20
  • –api.tim.it2026-06-20

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TIM operates in the telecommunications and energy sectors, serving a broad customer base in Italy. Its business model revolves around providing integrated communication and entertainment services, including internet, mobile, TV, and energy offerings. The company benefits from strong brand recognition and a comprehensive digital presence. Partnerships and integrations with various service providers and platforms are evident through linked domains and APIs. The website's content and structure support customer acquisition and retention through clear navigation and promotional offers. The extensive use of analytics and marketing tools indicates a data-driven approach to customer engagement and service optimization.

Security posture

The website exhibits a solid security foundation with HTTPS enforcement, presence of key security headers, and no visible exposure of sensitive data. The integration of cookie consent tools aligns with GDPR compliance requirements. However, the absence of publicly accessible security policies, incident response contacts, and vulnerability disclosure channels suggests room for improvement in transparency and incident readiness. No critical vulnerabilities or suspicious activities were detected in the analyzed content. The security score reflects a mature but improvable security posture, emphasizing the need for formalized security documentation and enhanced user trust mechanisms.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the homepage.
  2. Implement and publicize a security policy and incident response plan with clear contact channels.
  3. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Maintain and regularly update security headers and monitor third-party scripts for vulnerabilities.

Contact details published on the site

Addresses
Legal name
TIM
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TIM
Description
Telefonia Fissa e Mobile, Internet Fibra, Adsl, FWA, film, serie TV, Calcio e Intrattenimento. Promozioni, tariffe e assistenza su prodotti e servizi TIM.
Key services
Fixed telephony, Mobile telephony, Fiber and ADSL internet, TV and entertainment, Energy services
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, Google Maps API, Adobe DTM (Dynamic Tag Management), OneTrust Cookie Consent, Video.js
Frameworks
Adobe Experience Manager (AEM)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner
  • Use of security headers
  • No exposed sensitive data detected

Analytics and tracking

Services
Adobe Analytics, Google Tag Manager, Contentsquare
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Adform
Tracking pixels
Adobe Analytics, OneTrust, Zeotap, Contentsquare
Marketing tools
Adobe DTM
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a major Italian telecommunications provider's official site
  2. Comprehensive cookie consent and privacy mechanisms present
  3. No explicit privacy policy or terms of service URLs found in the provided content
  4. Strong use of modern web technologies and analytics
  5. No signs of malicious or suspicious content
  6. Good security posture with HTTPS and security headers
  7. Contact information limited to phone and social media; no direct emails found
  8. No visible forms in the provided HTML snippet
Technical notes

Notes

The website is built on Adobe Experience Manager, utilizing modern JavaScript frameworks and libraries including jQuery and Video.js. It integrates Google Maps API for location services and employs Adobe DTM for tag management. Performance is moderate with good mobile responsiveness and SEO optimization. The site uses multiple external domains for resources, analytics, and advertising, including trusted providers like Adobe, Google, and OneTrust. The technical infrastructure is robust but could benefit from enhanced accessibility and performance tuning. No deprecated or vulnerable libraries were detected in the provided content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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