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Security report for ticketsearchcaribbean.com

Ticket Search Caribbean · Technology · Canada

Medium risk. 8 critical or high findings in Email security, Security headers and 2 other checks.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ticket Search Caribbean operates a specialized event ticketing platform targeting organizations and venues in the Caribbean region. The company offers a flexible SaaS model with licensed, pay-as-you-go, and custom pricing plans. Their platform supports ticket sales, registrations, merchandise, AI-driven analytics, and mobile ticket scanning apps, positioning them as a comprehensive solution for event management. The website is professionally designed using WordPress and Elementor, with good mobile optimization and accessibility features. The technical infrastructure includes modern JavaScript libraries and Google services for analytics and security. Security posture is moderate with HTTPS and reCAPTCHA implemented, but lacks some security headers and DNSSEC. Privacy compliance is weak due to missing privacy and cookie policies. Contact information is clearly provided, enhancing business credibility. Overall, the site is trustworthy and well-positioned in its niche but would benefit from improved privacy and security practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketsearchcaribbean.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
65
Email security
60
DNS health
75
Network security
100
GDPR outside view
35
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets a niche market of Caribbean event organizers, offering customizable ticketing solutions that cater to a wide range of event types from small school plays to large conferences. Their competitive advantage lies in AI-driven sales insights, flexible pricing models, and mobile scanning technology. The business model is SaaS with multiple pricing options, enabling scalability and customer choice. The presence of customer testimonials and active social media channels supports a positive market reputation. Partnerships with ticketsearchna.com and a design firm agwknapper.ca indicate a collaborative ecosystem. Growth potential exists through enhanced marketing and expanded feature sets.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and Google reCAPTCHA v3 protecting forms. However, the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security reduces defense-in-depth. DNSSEC is not enabled, which could expose DNS spoofing risks. No explicit security or incident response policies are published, and no vulnerability disclosure or security.txt files are present. The site does not expose sensitive data or use vulnerable libraries visibly. Overall, the security posture is adequate for a small business but requires enhancements to meet higher compliance standards and reduce risk exposure.

Recommendations

  1. Implement and configure security headers including Content-Security-Policy, X-Frame-Options, X-XSS-Protection, and Strict-Transport-Security.
  2. Enable DNSSEC on the domain to protect against DNS spoofing and improve domain security.
  3. Publish a comprehensive privacy policy and cookie policy with clear GDPR compliance statements.
  4. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  5. Regularly audit and update third-party plugins and scripts to mitigate vulnerabilities and maintain security hygiene.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ticket Search Caribbean
Description
TicketSearch Caribbean is a user-friendly event ticketing platform offering customizable solutions, real-time sales tracking, and marketing tools for all event sizes. It provides customizable ticketing, registrations, seating arrangements, real-time sales tracking, marketing tools, AI-driven analytics, and mobile ticket scanning apps.
Key services
Event ticketing, Ticket sales management, Custom seat maps, Mobile ticket scanning app, AI-driven sales insights, Marketing integrations, Box office sales, Customer data management
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, jQuery, Google reCAPTCHA v3, Google Tag Manager, Slick Slider, Swiper.js
Frameworks
Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Google reCAPTCHA v3 implemented on forms
  • No exposed sensitive data in HTML
  • Use of security plugins (Pojo Accessibility)

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Rank Math SEO
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professionally designed WordPress site using Elementor.
  2. Content is focused on event ticketing solutions for Caribbean organizations.
  3. Contact information is clearly provided with phone, email, and contact form.
  4. No privacy policy, cookie policy, or terms of service pages detected on homepage or linked sections.
  5. Security best practices partially implemented; HTTPS and reCAPTCHA present but missing security headers and DNSSEC.
  6. Social media presence is active with Facebook, Twitter (X), Instagram, and LinkedIn links.
  7. No evidence of adult or questionable content.
  8. Google Analytics and Tag Manager used for tracking.
  9. Domain registration is consistent and legitimate.
Technical notes

Notes

The website is built on WordPress CMS using the Elementor page builder, leveraging modern JavaScript libraries such as jQuery, Slick Slider, and Swiper.js for UI components. Google Tag Manager and Google Analytics are integrated for tracking and marketing analytics. The site uses Google reCAPTCHA v3 for bot protection on forms. Hosting appears to be with GoDaddy.com, LLC, inferred from WHOIS and nameservers. Performance is moderate with caching plugins indicated by URL paths. Mobile optimization and accessibility are good, supported by Pojo Accessibility plugin. SEO is enhanced by Rank Math plugin with proper meta tags and structured data in JSON-LD format. Technical risks include missing security headers and lack of DNSSEC, which should be addressed to improve security posture and compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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