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Security report for ticketsearchca.com

Ticket Search Canada · Technology · Canada

Medium risk. 9 critical or high findings in Email security, Security headers and 2 other checks.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ticket Search Canada operates a specialized event ticketing platform tailored for Canadian organizations, venues, and event planners. Founded in 2020, the company offers a scalable and customizable SaaS solution that supports ticket sales, registrations, seating arrangements, and real-time analytics. Their platform integrates AI-driven insights and marketing tools to help clients optimize event performance and revenue. The company maintains a moderate market position with a focus on flexibility and customer support, including a mobile scanning app and multiple pricing models. Technically, the website is built on WordPress with Elementor, leveraging modern web technologies and Google services for analytics and security. Security posture is adequate with HTTPS and reCAPTCHA, though lacking advanced security headers and formal policies. Contact information and social media presence are clearly provided, enhancing business credibility. However, privacy and cookie policies are absent, representing a compliance gap. Overall, the website is professional, accessible, and trustworthy, with room for improvement in privacy compliance and security best practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketsearchca.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
65
Email security
40
DNS health
75
Network security
100
GDPR outside view
35
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets a broad range of event organizers in Canada, from small gatherings to large-scale conferences and performances. Their flexible pricing options and customizable features provide competitive advantages in the ticketing market. The integration of AI analytics and marketing tools indicates a forward-looking approach to event management technology. The presence of customer testimonials and active social media channels supports positive brand reputation. The partnership with a design firm (agwknapper.ca) suggests professional collaboration. Revenue streams likely include licensing fees, pay-as-you-go charges, and custom pricing plans. The business model is SaaS-based with a focus on user experience and operational support. Growth indicators include recent content updates and active marketing efforts. The company ecosystem includes mobile app distribution via Google Play and Apple App Store.

Security posture

The website demonstrates a basic to moderate security maturity level. HTTPS is enforced, and Google reCAPTCHA v3 is implemented on forms to mitigate spam and abuse. However, the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces defense-in-depth. No explicit security or incident response policies are published, and no dedicated security contact channels are provided. The WHOIS data is transparent and consistent, with no privacy protection or suspicious registration patterns. No vulnerabilities or exposed sensitive data were detected in the HTML content. Compliance with GDPR or other privacy regulations is not clearly indicated, and cookie consent mechanisms are missing. Overall, the security posture is functional but could be significantly improved by adopting best practices and formal policies.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy with GDPR compliance and consent mechanisms.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection.
  3. Enable DNSSEC for the domain to improve DNS security.
  4. Publish an incident response policy and provide dedicated security contact channels (e.g., security@ or abuse@ emails).
  5. Regularly audit and update third-party libraries and plugins to avoid vulnerabilities and improve performance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ticket Search Canada
Description
TicketSearch Canada is a comprehensive event ticketing platform designed to simplify event management and ticket sales for a wide range of industries. It offers customizable solutions for ticketing, registrations, and seating arrangements, making it suitable for small gatherings to large-scale events. TicketSearch Canada also provides features such as real-time sales tracking, marketing tools, and customer data insights to help organizers manage and grow their events more effectively. The platform is user-friendly, secure, and scalable, ensuring a seamless experience for both event organizers and attendees.
Key services
Event ticketing, Registrations, Seating arrangements, Real-time sales tracking, Marketing tools, Mobile ticket scanning app, AI-driven sales insights
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, jQuery, Google reCAPTCHA v3, Google Analytics (gtag.js), Slick Slider, Swiper.js
Frameworks
Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Google reCAPTCHA v3 implemented on forms
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Marketing tools
Rank Math SEO, Social media integrations
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is fully accessible with rich content and interactive elements.
  2. No explicit privacy, cookie, or terms of service policies found on the homepage.
  3. Contact information is clearly provided including phone, email, and contact form.
  4. Social media presence is strong with official Facebook, Twitter (X), Instagram, and LinkedIn links.
  5. Use of modern web technologies and SEO best practices evident.
  6. Security practices are basic but adequate; room for improvement in headers and policies.
  7. No signs of adult or questionable content; content is business-focused and professional.
  8. Domain WHOIS data supports business legitimacy and consistency.
Technical notes

Notes

The website is built on WordPress CMS using the Elementor page builder, which provides a modern and flexible framework for content management and design. The tech stack includes jQuery, Google Analytics (gtag.js), Google reCAPTCHA v3, Slick Slider, and Swiper.js for interactive UI components. Hosting is provided by GoDaddy.com, LLC, a reputable registrar and hosting provider. Performance is moderate with some caching and optimization evident. The site is mobile-friendly and accessible, with an accessibility toolbar implemented. SEO is enhanced by Rank Math plugin and proper meta tags including Open Graph and Twitter Cards. Technical risks include reliance on multiple third-party scripts and lack of advanced security headers. The site could benefit from performance tuning and security hardening to reduce technical debt and improve resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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