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Security report for ticketportal.cz

Ticketportal · E-commerce · Czech Republic

Medium risk. 10 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

59/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ticketportal.cz is a prominent Czech ticketing platform specializing in the sale of tickets for a wide range of cultural and sporting events including theater, music concerts, festivals, musicals, and sports. The website targets the general public in the Czech Republic and Slovakia, offering both direct ticket sales and verified resale options. The platform is well-established in its market segment, providing electronic ticketing and mobile app support to enhance user convenience. From a technical perspective, the website employs a modern technology stack including jQuery, Bootstrap, Google Tag Manager, Facebook SDK, and various analytics and marketing tools such as Gemius and Piano (Tinypass). Hosting is supported by Azure CDN, ensuring reasonable performance and availability. The site is mobile-optimized and incorporates GDPR-compliant cookie consent mechanisms, reflecting a mature digital infrastructure. Security-wise, the site enforces HTTPS, uses security headers, and integrates bot protection via Google reCAPTCHA. However, it lacks a publicly available security policy and incident response contact information, which are areas for improvement. No critical vulnerabilities or exposed sensitive data were detected. The absence of WHOIS registration data slightly reduces domain trustworthiness but does not significantly impact the overall legitimacy given the professional presentation and operational indicators. Overall, Ticketportal.cz presents a secure, user-friendly, and professionally managed e-commerce platform with good privacy compliance and marketing transparency. Strategic enhancements in security documentation and direct contact information would further strengthen its trust profile.

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketportal.cz

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
55
DNS health
80
Network security
100
GDPR outside view
40
Average
59

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ticketportal operates as a leading ticket sales platform in the Czech and Slovak markets, leveraging a business model focused on online ticket distribution for cultural and sporting events. Its competitive advantage lies in offering both primary and verified resale tickets, supported by a mobile application and electronic ticketing solutions. The company targets a broad demographic of event attendees, including families, sports fans, and cultural enthusiasts. Revenue streams are primarily from ticket sales and service fees. The platform integrates with multiple marketing and analytics services to optimize customer acquisition and retention. Partnerships with event organizers and verified resellers enhance its market reach. The absence of detailed corporate registration data online suggests a need for improved transparency, but the brand presence and social media engagement indicate a stable market position.

Security posture

The website demonstrates a solid security posture with mandatory HTTPS enforcement, comprehensive security headers, and bot mitigation via reCAPTCHA. GDPR compliance is evident through cookie consent mechanisms and privacy policy availability. However, the lack of a dedicated security policy page and incident response contacts limits transparency and preparedness communication. No signs of vulnerabilities or data leaks were found in the analyzed content. The use of multiple third-party scripts necessitates ongoing security audits to mitigate supply chain risks. Overall, the security maturity is good but could be enhanced by publishing formal security and incident response documentation and implementing a vulnerability disclosure program.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Provide explicit contact channels for security incidents, such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure or security.txt file to encourage responsible reporting.
  4. Enhance accessibility features to meet compliance standards and improve user experience for all visitors.
  5. Regularly review and update third-party scripts and analytics tools to minimize security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ticketportal
Description
Ticketportal is a Czech ticketing platform offering tickets for theater, music, concerts, festivals, musicals, and sports events.
Key services
Ticket sales for events, Electronic tickets (eTicket), Resale of verified tickets, Mobile app for ticket management
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.6.3, Google Tag Manager, Facebook SDK, Google reCAPTCHA, Gemius analytics, Maileon analytics, Piano (Tinypass) paywall, Lightslider carousel, Bootstrap CSS and JS
Frameworks
Bootstrap
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with GDPR compliance
  • Use of reCAPTCHA for bot protection
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Gemius, Maileon Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Gemius, Adform, CPEX
Tracking pixels
Facebook Pixel, Gemius
Marketing tools
Maileon Analytics, Piano (Tinypass)
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional ticket sales platform for Czech and Slovak markets.
  2. Content is in Czech language with some Slovak references.
  3. Strong use of third-party analytics and marketing tools with GDPR consent.
  4. No direct contact emails or phone numbers found in visible content; contact via forms and social media.
  5. No explicit security policy or incident response information published.
  6. WHOIS data unavailable, limiting domain trust verification.
  7. No adult or questionable content detected.
  8. Good SEO and mobile optimization observed.
Technical notes

Notes

The website uses a modern and robust technical infrastructure with a combination of jQuery, Bootstrap, and various analytics and marketing integrations. Hosting on Azure CDN supports global content delivery and performance. The site is mobile-responsive and SEO-optimized with proper meta tags and Open Graph data. Accessibility is basic but could be improved. The presence of multiple third-party scripts requires vigilant security management. Performance is moderate, with potential for optimization in loading times and script management. No CMS was explicitly detected, suggesting a custom or proprietary platform. Overall, the technical implementation supports a professional e-commerce experience but has room for modernization and enhanced accessibility.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 57/100Medium34 findingsView report
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