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Security report for ticketone.it

TicketOne · E-commerce · Italy

Partial score · DNS & email only

68/100

0–100, higher is better. How it is calculated

TicketOne is a leading Italian online ticketing platform specializing in the sale of tickets for concerts, theater, sports, and cultural events. It operates under the parent company Eventim S.p.A., providing a comprehensive digital marketplace for entertainment consumers in Italy. The website demonstrates a mature digital infrastructure with integration of modern analytics, advertising, and consent management technologies. Security posture is strong with HTTPS enforcement, security headers, and GDPR compliance mechanisms, although explicit security policies and incident response information are not publicly available. Overall, the platform is professional, trustworthy, and well-positioned in the Italian e-commerce event ticketing market.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketone.it

This scan found 11 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
70
Network security
100
GDPR outside view
85
Average
68

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ticketone.it, from OffSeq Breach.

Total records
173,806
Employees
0
Customers
173,748
Third parties
58
Weak passwords
8%

82 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ticketone.it.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TicketOne holds a significant market position in Italy's ticketing industry, leveraging partnerships and a broad event catalog to attract a wide audience. Its business model centers on e-commerce ticket sales with revenue streams from event promoters and consumers. The company benefits from its affiliation with Eventim, a major European ticketing group, enhancing its credibility and operational scale. The platform targets general consumers interested in entertainment and cultural events, supported by a well-structured website and extensive event categorization. Marketing and affiliate partnerships further extend its reach and customer engagement.

Security posture

The website employs robust security measures including HTTPS, multiple security headers, and a consent management platform ensuring GDPR compliance. No critical vulnerabilities or exposed sensitive data were detected in the analyzed content. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency. The use of third-party scripts is extensive but appears managed. Overall, the security posture is strong but could be improved by publishing explicit security governance documents and providing direct security contact channels.

Recommendations

  1. Publish a dedicated security policy and incident response information on the website.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Enhance accessibility features to meet higher compliance standards.
  4. Regularly review and audit third-party scripts and libraries for security risks.
  5. Provide clear security contact information to improve trust and incident reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TicketOne
Description
Biglietti per concerti, musical, spettacolo, sport e cultura su TicketOne.it
Key services
Ticket sales for concerts, Ticket sales for theater and musicals, Ticket sales for sports events, Ticket sales for cultural events and exhibitions
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Google Tag Manager, Google Publisher Tags (GPT), Consent Manager Platform (ConsentManager.net), Eventim EVI Widget, Akamai Boomerang (performance monitoring)
Platforms
Eventim ticketing platform
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for GDPR compliance
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Tag Manager, Akamai Boomerang
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ad Manager, Google DoubleClick
Tracking pixels
ConsentManager.net
Marketing tools
ConsentManager.net
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional ticketing platform focused on Italian market
  2. Strong integration with Google advertising and analytics tools
  3. Comprehensive GDPR and cookie consent mechanisms implemented
  4. No direct security contact or vulnerability disclosure found
  5. Content is well structured with clear navigation and event categorization
  6. No adult or questionable content detected
  7. WHOIS data supports legitimacy and business claims
Technical notes

Notes

The website uses a modern technology stack including jQuery, Google Tag Manager, Google Publisher Tags, and Akamai Boomerang for performance monitoring. It is hosted likely on Eventim infrastructure with Akamai CDN support, ensuring good availability and performance. The site is mobile optimized with responsive design and includes structured data markup for SEO benefits. Consent management is implemented via ConsentManager.net, supporting GDPR compliance. Performance is moderate with room for optimization. The CMS appears custom or proprietary, with no common open-source CMS detected. Overall, the technical infrastructure supports a professional and scalable e-commerce platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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