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Security report for ticketmaster.de

E-commerce · Germany

Medium risk. 9 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website www.ticketmaster.de is a major German ticket sales platform operated under the Ticketmaster brand. The site primarily offers ticketing services for events and requires identity verification to prevent fraud. However, the provided HTML content is a security challenge page blocking access due to detected unusual browsing activity, which limits the ability to analyze the full website content and policies. The technical infrastructure includes Akamai DNS hosting, Google Tag Manager, and Google reCAPTCHA Enterprise for security and analytics. Security posture is strong with HTTPS and anti-bot measures, but privacy and cookie policies are not visible in the provided content. SEO is disabled via robots meta tags, and no contact or business information is present on the blocked page. Overall, the site appears legitimate and enterprise-grade but is currently inaccessible due to security controls.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketmaster.de

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
15
Email security
80
DNS health
70
Network security
100
GDPR outside view
10
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ticketmaster.de, from OffSeq Breach.

Total records
12,644
Employees
0
Customers
12,638
Third parties
6
Weak passwords
8%

8 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ticketmaster.de.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

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Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ticketmaster.de operates in the e-commerce sector focusing on ticket sales for events in Germany. It targets event attendees and ticket buyers, leveraging a business model based on online ticket distribution. The platform likely holds a strong market position as a leading ticketing service in Germany. The use of Akamai and Google services indicates a mature digital infrastructure. However, the lack of visible business information, policies, and contact details in the accessible content limits transparency. The company likely benefits from partnerships with event promoters and venues, but these are not explicitly visible in the provided data.

Security posture

The website demonstrates a high security maturity level by enforcing HTTPS, deploying Google reCAPTCHA Enterprise, and actively blocking suspicious browsing behavior. Security headers are present to prevent caching and indexing, which may be part of the security strategy. No vulnerabilities or exposed sensitive data were detected in the provided content. However, the absence of visible privacy policies, incident response contacts, and vulnerability disclosure mechanisms indicates gaps in compliance and transparency. The security challenge page suggests a proactive approach to bot mitigation and abuse prevention but also impacts user accessibility.

Recommendations

  1. Implement and make accessible comprehensive privacy and cookie policies to improve compliance and user trust.
  2. Provide clear contact information including security incident response and data protection officer contacts.
  3. Enable SEO-friendly meta tags on main pages to improve discoverability and user access.
  4. Add a security.txt file and vulnerability disclosure page to enhance transparency and security posture.
  5. Improve website accessibility and mobile optimization to enhance user experience.
Site observations

Automated reading of the public site. Ratings are indicative.

Generic detected. Page content is a security challenge/block page indicating unusual browsing activity. Access is blocked pending verification. These observations may be incomplete. For a fuller analysis, contact guard@offseq.com.

Business

Description
Ticketmaster Germany website for ticket sales and event management, focused on ticketing services.
Key services
Ticket sales, Event listings, Identity verification
Content quality
poor

Technology

Stack
JavaScript, Google Tag Manager, Google reCAPTCHA Enterprise, Akamai DNS
SEO
poor

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA Enterprise
  • Blocking suspicious browsing activity

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Google reCAPTCHA Enterprise
Transparency
poor

Site quality

Design
poor
User experience
poor
Content relevance
poor
Navigation
poor
Professionalism
poor
Trustworthiness
low

Key observations

  1. Website content is blocked by a security challenge page, preventing full content access.
  2. No privacy, cookie, or terms of service policies found in the provided content.
  3. No contact information or forms detected.
  4. Strong use of security measures like reCAPTCHA Enterprise and blocking suspicious activity.
  5. SEO is disabled via robots meta tag (noindex, nofollow).
  6. Use of multiple Google Tag Manager containers and scripts.
  7. No visible business or legal information on the page.
  8. Website likely uses Akamai for hosting and CDN services.
  9. Content safety is rated safe with no adult or explicit content.
  10. Analysis limited due to WAF/security blocking.
Technical notes

Notes

The website uses a modern technology stack including JavaScript, Google Tag Manager, and Google reCAPTCHA Enterprise. Hosting is provided via Akamai, a reputable CDN and DNS provider. The site enforces HTTPS with strong SSL configuration. However, the current page is a security challenge blocking content access, which limits performance and content quality assessment. SEO is disabled via robots meta tags, and no CMS or frameworks are explicitly detected. The site uses multiple Google Tag Manager containers, indicating complex analytics and marketing setups. There is room for improvement in accessibility, mobile optimization, and content delivery transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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