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Security report for tic.ie

TIC: Social and Messaging AL/NLP Technology · Technology · Ireland

High risk. 10 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

39/100

Risk levelHigh

0–100, higher is better. How it is calculated

TIC is an innovative technology company specializing in AI-driven, data-based communication applications designed to enhance customer engagement and operational efficiency. Their flagship products, AirChat and MedChat, serve global clients primarily in the transportation (notably airports) and healthcare sectors, offering personalized, real-time messaging and automated social decisioning capabilities. The company has established a credible market position supported by client testimonials from major international airports and recognition such as an IATA award. Technically, the website is built on WordPress using the Divi theme and integrates modern web technologies including jQuery, Owl Carousel, and social media widgets. The infrastructure supports responsive design and multimedia content, indicating a moderate to good level of digital maturity. Analytics and tracking are implemented via Google Analytics and Google Tag Manager, with social media integration enhancing outreach. From a security perspective, the site enforces HTTPS and avoids exposing sensitive data or vulnerable libraries. However, it lacks some advanced security headers and formalized security policies such as a security.txt file or incident response contacts. Privacy compliance is weak due to the absence of explicit privacy and cookie policies, which could pose regulatory risks. Overall, TIC presents a professional and trustworthy online presence with solid business credibility and technical implementation. Strategic improvements in privacy compliance and security policy transparency would enhance their risk posture and regulatory alignment.

Scanned

NIS2 and GDPR posture

GDPR outside view
0/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching tic.ie

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
55
DNS health
65
Network security
100
GDPR outside view
0
Average
39

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TIC operates as a B2B SaaS provider delivering AI-powered communication solutions tailored for sectors requiring real-time customer engagement, notably airports and healthcare providers. Their business model leverages automated messaging platforms to reduce operational costs and generate new revenue streams. The company targets enterprises seeking scalable, personalized communication tools to improve customer experience and crisis management. Partnerships and client endorsements from global airports and healthcare settings indicate a strong ecosystem and market acceptance. The company’s digital presence and product portfolio suggest a focus on innovation and customer-centric technology solutions.

Security posture

The website demonstrates a good baseline security posture with enforced HTTPS and no visible exposure of sensitive information. The absence of key security headers such as Content-Security-Policy and X-Frame-Options represents an area for improvement. No vulnerability disclosures or incident response contacts are published, indicating limited transparency in security incident management. Privacy policies and cookie consent mechanisms are missing, which may lead to compliance gaps with GDPR and related regulations. Overall, the security maturity is moderate but could be enhanced by adopting best practices in headers, policy publication, and incident response readiness.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies to improve GDPR compliance.
  2. Add security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to strengthen browser security.
  3. Create and host a security.txt file to facilitate vulnerability disclosure and improve transparency.
  4. Publish incident response contact information to enhance trust and readiness for security events.
  5. Regularly audit and update third-party scripts and plugins to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
TIC: Social and Messaging AL/NLP Technology
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TIC: Social and Messaging AL/NLP Technology
Description
TIC is a web based innovative technology company dedicated to providing high quality and user-friendly communication applications. They offer bespoke automated software tailored to business requirements, focusing on real-time personalized messaging and social decisioning technology.
Key services
Personalized real-time messaging, Automated social decisioning, Operational and commercial messaging, Crisis management communication, Patient communication automation
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Divi Theme, jQuery, Owl Carousel, Google Analytics, Twitter Widgets, Vimeo embed
Frameworks
WordPress CMS, Divi Builder
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear business focus on AI-driven messaging solutions.
  2. Strong client references and testimonials from major airports enhance credibility.
  3. No explicit privacy, cookie, or terms of service policies found, indicating compliance gaps.
  4. Use of modern web technologies and social media integration is evident.
  5. Security posture is good but could be improved with additional headers and policies.
  6. Contact information is clearly presented with phone, email, and physical address.
  7. No signs of blocking or WAF interference; full content accessible.
Technical notes

Notes

The website is built on a mature CMS platform (WordPress) using the Divi theme, which provides flexibility and ease of content management. The tech stack includes jQuery, Owl Carousel for UI components, and integration with social media and analytics services. Performance is moderate with responsive design and multimedia content optimized for various devices. Some technical debt is indicated by reliance on older jQuery versions and multiple CSS/JS files, but overall the infrastructure supports the business needs effectively. Opportunities exist to modernize front-end assets and improve accessibility features to enhance user experience and SEO.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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