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Security report for teleperformance.pt

Teleperformance Portugal · Other · Portugal

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

52/100

Risk levelMedium

0–100, higher is better. How it is calculated

Teleperformance Portugal operates a professional multilingual job portal focused on customer service and support roles, positioning itself as a leading provider of omnichannel customer solutions. The website targets job seekers interested in careers with Teleperformance, offering detailed job listings and a streamlined application process. The company maintains a strong market presence with recognized certifications and partnerships with major brands such as Spotify and Pinterest. Technically, the website is built on WordPress with modern frameworks like Bootstrap and jQuery, enhanced by SEO and GDPR compliance plugins. It demonstrates good mobile optimization and moderate performance, with comprehensive cookie consent and privacy policy implementations. The use of tracking pixels and analytics tools is balanced with privacy considerations. From a security perspective, the site enforces HTTPS and employs consent management but lacks some advanced security headers and incident response disclosures. No critical vulnerabilities or blocking mechanisms were detected, indicating a solid security posture suitable for its business model. Overall, the website reflects a credible and professional digital presence for Teleperformance Portugal, with recommendations to enhance security headers and incident response transparency to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
55/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching teleperformance.pt

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
60
DNS health
80
Network security
40
GDPR outside view
55
Average
52

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Teleperformance Portugal is positioned as a major player in the customer experience outsourcing sector, leveraging its global brand to attract multilingual talent. The business model focuses on providing outsourced customer support services across various languages and industries, including retail and digital platforms. The website's integration with social media and marketing tools supports a broad recruitment strategy targeting diverse geographic markets. The presence of awards and brand partnerships enhances its competitive advantage and market credibility. Growth indicators include active job listings and multilingual support, reflecting ongoing recruitment and expansion efforts.

Security posture

The website exhibits a mature security posture with enforced HTTPS and GDPR-compliant cookie consent mechanisms. However, the absence of certain security headers like Content-Security-Policy and lack of published incident response contacts represent areas for improvement. The site uses secure form handling with input validation and file upload restrictions, mitigating common risks. Tracking and analytics are implemented with user consent, aligning with privacy regulations. No exposed sensitive data or vulnerable libraries were identified, indicating effective security hygiene. Enhancing security transparency and header configurations would elevate the overall security maturity.

Recommendations

  1. Implement a Content-Security-Policy header to mitigate XSS and related attacks.
  2. Publish a security.txt file and incident response contact information to facilitate vulnerability reporting.
  3. Enhance accessibility features to improve compliance and user experience for all users.
  4. Regularly audit third-party scripts and plugins for security vulnerabilities and update accordingly.
  5. Consider adding a clear Terms of Service page to clarify user and applicant rights and obligations.

Contact details published on the site

Addresses
Legal name
Teleperformance Portugal
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Teleperformance Portugal
Description
Teleperformance is one of the most trusted providers of world-class omnichannel customer solutions. We combine technology with a human touch.
Key services
Customer support, Social media customer delight, Content moderation, Legal operations, Sales and commercial roles
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.6.0, Bootstrap, Owl Carousel, Yoast SEO, Complianz GDPR plugin, Mailchimp for WordPress, intl-tel-input
Frameworks
Bootstrap
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Consent management for cookies
  • Input validation on forms (file size/type restrictions)

Analytics and tracking

Services
Microsoft Clarity, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Bing Ads
Tracking pixels
Microsoft Clarity, Jobmatix pixel, Bing UET
Marketing tools
Mailchimp
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a career/job portal for Teleperformance Portugal
  2. Multilingual support with language selectors and hreflang tags
  3. Comprehensive cookie consent mechanism implemented
  4. Multiple job listings with detailed descriptions and apply now functionality
  5. Social media presence on Facebook, Instagram, LinkedIn, Twitter
  6. Use of modern web technologies and SEO best practices
  7. No visible security or phishing issues
  8. No explicit terms of service found
Technical notes

Notes

The website leverages a modern WordPress CMS with Bootstrap for responsive design and jQuery for interactivity. SEO is enhanced via Yoast SEO plugin, and GDPR compliance is managed through Complianz. The site integrates multiple third-party analytics and marketing tools, including Microsoft Clarity, Google Tag Manager, and Mailchimp. Performance is moderate, with room for optimization in loading speed and accessibility. The technical stack is well-maintained with no deprecated or vulnerable libraries detected. Opportunities exist to improve security headers and incident response readiness to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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