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Security report for telecoop.fr

TeleCoop · Telecommunications · France

Medium risk. 8 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

50/100

Risk levelMedium

0–100, higher is better. How it is calculated

TeleCoop is a French cooperative telecommunications operator founded in 2012, offering transparent, no-contract mobile plans with a strong focus on ecological and social responsibility. Positioned as the first cooperative telecom operator in France, it targets consumers who value sustainability and democratic governance in telecom services. The company provides a variety of mobile plans including options for children and teenagers, leveraging the 4G network of Orange, France's leading mobile network. TeleCoop emphasizes customer service based in France and promotes digital sobriety and ecological impact reduction among its subscribers. Technically, the website is built on the Kirby CMS platform and employs modern web technologies such as Matomo for analytics, Google Tag Manager, and Axeptio for cookie consent management. The site is well-optimized for mobile devices, fast loading, and accessible, with good SEO practices and structured data enhancing search engine visibility. Hosting and domain registration are managed by GANDI, a reputable registrar, with consistent WHOIS data supporting the legitimacy of the business. From a security perspective, the site enforces HTTPS and uses cookie consent mechanisms, but lacks explicit security headers like Content-Security-Policy and does not publish a dedicated security policy or incident response contact. No vulnerabilities or exposed sensitive data were detected. Privacy compliance is strong, with a comprehensive privacy policy and cookie management in place. The business credibility is reinforced by clear contact information, verified customer reviews, and social proof. Overall, TeleCoop presents a professional, trustworthy, and well-maintained online presence aligned with its cooperative and ecological mission. Strategic improvements could include publishing a security policy, adding security headers, and establishing a vulnerability disclosure channel to further enhance trust and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching telecoop.fr

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
75
DNS health
75
Network security
40
GDPR outside view
10
Average
50

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TeleCoop operates in the telecommunications sector as a cooperative, focusing on mobile plans without engagement and ecological impact reduction. Its competitive advantage lies in its cooperative governance model, ecological commitments, and customer-centric approach with service based in France. Revenue streams primarily come from mobile subscriptions, including specialized plans for children and teenagers. The company has a strong partnership ecosystem, including associations with FairTEC and other cooperative initiatives. Growth indicators include a mature domain age and positive customer satisfaction ratings. The business model emphasizes transparency, social responsibility, and digital sobriety, appealing to a niche but growing market segment in France.

Security posture

The website demonstrates a good security maturity level with HTTPS enforced and cookie consent implemented. However, it lacks explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options, which are recommended best practices. There is no publicly available security policy or incident response contact, which could hinder rapid response to security incidents. No vulnerabilities or exposed sensitive data were found in the analysis. Compliance with GDPR is evident through the privacy policy and cookie management. Overall, the security posture is solid but could be improved by adopting additional headers and publishing security-related policies.

Recommendations

  1. Implement and enforce Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options headers to enhance security.
  2. Publish a dedicated security policy page including incident response procedures and contact information.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced.
  5. Enhance transparency by providing data retention policies related to analytics and user data.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TeleCoop
Description
Découvrez nos forfaits mobiles 100 % transparents et sans engagement. Contrôlez votre consommation, vos usages et votre impact sur l’environnement !
Key services
Mobile phone plans without engagement, Eco-friendly telecom services, Customer support based in France, Mobile plans for children and teenagers
Content quality
excellent
Branding
consistent

Technology

Stack
Kirby CMS, Matomo Analytics, Google Tag Manager, Axeptio (cookie consent), Swiper.js (slider), Rellax.js (parallax), Mailjet (newsletter)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of cookie consent mechanism
  • No visible vulnerable libraries

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Mailjet, Axeptio (cookie consent)
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on cooperative and ecological telecom services.
  3. Good use of modern web technologies and analytics.
  4. Clear contact information and social proof with verified reviews.
  5. No visible security policy or incident response contact found.
  6. No vulnerability disclosure or security.txt present.
  7. Cookie consent mechanism implemented via Axeptio.
  8. WHOIS data supports legitimacy and domain age is appropriate.
Technical notes

Notes

The website is built on Kirby CMS version 3.9.5, a modern flat-file CMS known for performance and flexibility. It uses Matomo for privacy-focused analytics and Google Tag Manager for tag management. Cookie consent is managed by Axeptio, ensuring GDPR compliance. The site employs modern front-end libraries such as Swiper.js for sliders and Rellax.js for parallax effects, contributing to a rich user experience. Hosting is provided by GANDI, a reputable registrar and hosting provider. The site is optimized for mobile devices with responsive design and preloading of fonts and images. Performance is fast with critical CSS inlined and asynchronous loading of scripts. Accessibility features like skip links and semantic HTML are present. Overall, the technical infrastructure is modern, well-implemented, and aligned with best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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