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Security report for szp.hr

Ministarstvo gospodarstva · Government · Croatia

Medium risk. 10 critical or high findings in GDPR outside view, Email security and 2 other checks.

Security score

53/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website szp.hr is the official Croatian government consumer protection portal managed by the Ministry of Economy (Ministarstvo gospodarstva). It provides comprehensive information and guidance on consumer rights, dispute resolution, public service complaints, and relevant legislation. The portal targets Croatian consumers and serves as a central resource for consumer protection issues. Technically, the site is built on ASP.NET Web Forms, uses Bootstrap icons, and is hosted by CARNET, a reputable Croatian academic network. The site is mobile-optimized and accessible, with clear navigation and professional design. Security posture is good with HTTPS enforced and no exposed sensitive data, though security headers are not explicitly visible. Privacy and cookie policies are not found, indicating a compliance gap. Contact information is clearly provided with official emails and phone numbers. Overall, the domain registration and website content align well, indicating high legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching szp.hr

This scan found 28 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
25
Email security
40
DNS health
75
Network security
100
GDPR outside view
10
Average
53

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The portal occupies a key position as the national consumer protection information hub in Croatia, operated by a government ministry. It offers detailed legal and procedural information, supporting consumers in resolving disputes and understanding their rights. The business model is informational and service-oriented, focusing on public service rather than commercial revenue. The site links to multiple official regulatory bodies and provides contact points for various consumer-related authorities. Its partnership ecosystem includes government agencies and consumer mediation centers. The portal's content quality and trust signals are strong, supporting its authoritative role in the market.

Security posture

The website demonstrates a mature security posture with HTTPS enabled and no visible sensitive data leaks. However, the absence of explicit security headers such as Content-Security-Policy and X-Frame-Options suggests room for improvement. The use of ASP.NET Web Forms requires regular patching to mitigate known vulnerabilities. No vulnerable libraries or scripts were detected in the provided content. The site lacks a published security policy or incident response contact, which could enhance transparency and readiness. Overall, the security posture is solid but could benefit from enhanced header implementation and explicit security disclosures.

Recommendations

  1. Publish a clear and comprehensive privacy policy and cookie policy with GDPR compliance details.
  2. Implement and configure security headers including Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options.
  3. Add a dedicated security policy page and incident response contact information to improve transparency.
  4. Regularly update the ASP.NET framework and dependencies to address security vulnerabilities.
  5. Consider integrating analytics with privacy-respecting configurations and provide user consent mechanisms.

Contact details published on the site

Addresses
Legal name
Ministarstvo gospodarstva Republike Hrvatske
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ministarstvo gospodarstva
Description
Središnji portal za potrošače pruža informacije i vodiče o zaštiti potrošača u Republici Hrvatskoj, uključujući prava potrošača, rješavanje potrošačkih sporova, propise, strategije i informacije o javnim uslugama.
Key services
Informacije o potrošačkim pravima, Vodiči za rješavanje potrošačkih problema, Podrška u potrošačkim sporovima, Informacije o javnim uslugama i sigurnosti proizvoda, Kontakt i upitni obrasci
Content quality
good
Branding
consistent

Technology

Stack
ASP.NET Web Forms, Bootstrap Icons, JavaScript
Frameworks
ASP.NET
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced (implied by domain and no mixed content)
  • Use of hidden form fields for state management (__VIEWSTATE)
  • No exposed sensitive data in HTML

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a Croatian government consumer protection portal managed by Ministarstvo gospodarstva.
  2. Content is comprehensive, focused on consumer rights, dispute resolution, and public service complaints.
  3. No privacy or cookie policies explicitly found on the homepage or main navigation.
  4. Contact information is clearly provided including phone number and email links.
  5. No social media links detected in the provided content.
  6. Website uses ASP.NET Web Forms technology with Bootstrap icons and custom scripts.
  7. No advertising or tracking scripts detected.
  8. No security headers explicitly visible in the HTML content.
  9. WHOIS data confirms domain is registered with CARNET, a Croatian academic network, consistent with government use.
  10. No signs of WAF or content blocking; full content accessible.
Technical notes

Notes

The website uses a traditional ASP.NET Web Forms architecture with Bootstrap icons for UI elements. It is hosted by CARNET, indicating a reliable hosting environment. The site is mobile responsive and includes accessibility features such as an accessibility button. Performance is moderate, with no explicit performance optimization scripts detected. SEO is supported by meta tags and structured navigation. The site uses hidden form fields for state management, typical for ASP.NET. External resources are loaded from trusted domains like cdn.jsdelivr.net. There is no evidence of modern SPA frameworks or headless CMS usage, indicating a conventional web architecture. Technical risks include potential legacy ASP.NET vulnerabilities if not maintained and lack of advanced security headers.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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