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Security report for switchboard.live

Switchboard Live · Technology · United States

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Switchboard Live is a SaaS platform specializing in live stream management and multistreaming, targeting IT, marketing, communication teams, and public sector agencies. Founded in 2016 and based in the US, it offers a dashboard interface with integrations to major social media and streaming platforms, enabling users to stream simultaneously to unlimited destinations. The company positions itself as a leading live stream management platform with features like auto start/stop, scheduled streaming, and support for modern protocols like SRT. The website reflects a professional and consistent brand with good content quality and user experience. Technically, the site is built on Webflow CMS, leveraging modern analytics and marketing tools including Google Analytics, HubSpot, PostHog, and others. It uses Cloudflare DNS and enforces HTTPS with reCAPTCHA v3 on forms, indicating a solid digital infrastructure. Performance and mobile optimization are good, though accessibility is basic. Security headers are partially implemented, and DNSSEC is not enabled, representing areas for improvement. From a security perspective, the site demonstrates good practices such as HTTPS enforcement and form protection but lacks explicit security policies, incident response contacts, and vulnerability disclosure mechanisms. Privacy compliance is partial with a privacy policy present but no cookie consent mechanism or terms of service page. WHOIS data shows a consistent and legitimate domain registration with privacy protection justified for this tech business. Overall, Switchboard Live presents a trustworthy and professional online presence with a mature technical stack and solid business credibility. Strategic improvements in security policies, privacy compliance, and DNS security would enhance its posture and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching switchboard.live

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
80
DNS health
85
Network security
100
GDPR outside view
68
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Switchboard Live operates in the technology and media sectors, providing a SaaS solution for live stream management and multistreaming. Its competitive advantage lies in unlimited destination streaming, ease of use, and integration with popular social platforms. The business model is subscription-based SaaS targeting IT, marketing, and public sector users. Partnerships with Techstars and Google for Startups indicate strong ecosystem support. The company shows growth potential with upcoming features like scheduled streaming and archive storage. The website's marketing and analytics stack supports data-driven growth and customer engagement. No direct revenue streams or pricing details were extracted, but the presence of pricing pages suggests tiered subscription offerings. The company maintains a consistent brand and leverages testimonials to build trust.

Security posture

The security maturity of Switchboard Live is moderate to good. HTTPS is enforced site-wide, and forms are protected with Google reCAPTCHA v3, reducing spam and abuse risks. The domain is protected with clientTransferProhibited status, but DNSSEC is not enabled, which is a recommended enhancement to prevent DNS spoofing. Security headers like Content-Security-Policy and X-Frame-Options are not explicitly found, which could mitigate clickjacking and content injection risks. No security.txt or vulnerability disclosure policy is published, limiting transparency for security researchers. Incident response contact information is absent. The website does not expose sensitive data or use vulnerable libraries visibly. Privacy compliance is partial, lacking cookie consent mechanisms. Overall, the security posture is adequate for a SaaS platform but could be improved with additional policies, headers, and DNS security.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish a comprehensive security policy and incident response contact information on the website.
  3. Implement and display a cookie consent banner to comply with GDPR and other privacy regulations.
  4. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to harden the website against common attacks.
  5. Create and publish a terms of service page to clarify user agreements and legal protections.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Switchboard Live
Description
Switchboard helps IT, marketing, and communication teams successfully manage the three stages of a live stream; pre, during, and post-stream. Switchboard’s user interface is a dashboard and supports social network integrations for Twitter, Facebook, YouTube, LinkedIn, and Twitch, amongst other destinations.
Key services
Live stream management, Multistreaming to unlimited destinations, Social network integrations, Auto start/stop streaming, Scheduled streaming (coming soon), SRT input support (coming soon), Archive storage (coming soon)
Content quality
good
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Google Analytics, HubSpot, PostHog, Customer.io, ProfitWell, Swarmify Video Hosting, Vector Analytics, Apollo Website Tracker, jQuery, GSAP
Frameworks
Webflow
Platforms
Cloudflare DNS, Google reCAPTCHA v3
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • reCAPTCHA v3 implemented on forms
  • No exposed sensitive data in HTML
  • Use of clientTransferProhibited domain status

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, PostHog, Customer.io, ProfitWell, Vector Analytics, Apollo Website Tracker
Tracking level
extensive
Privacy practices
basic

Advertising

Tracking pixels
HubSpot Ads Pixel, PostHog, Customer.io, ProfitWell, Vector Analytics, Apollo Website Tracker
Marketing tools
HubSpot, PostHog, Customer.io, ProfitWell
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is relevant and targeted to IT, marketing, and public sector users.
  3. Multiple integrations with social media and streaming platforms.
  4. Strong use of modern analytics and marketing tools.
  5. Security posture is good but could be improved with DNSSEC and additional headers.
  6. No explicit privacy or cookie consent banner found.
  7. No visible phone numbers or physical addresses on the main site.
  8. No terms of service page detected.
  9. Domain WHOIS uses privacy protection but is consistent and legitimate.
Technical notes

Notes

The website is built using Webflow CMS, which provides a modern and responsive design framework. It integrates multiple third-party analytics and marketing tools including Google Analytics, HubSpot, PostHog, Customer.io, and ProfitWell, indicating a mature digital marketing infrastructure. Hosting and DNS are managed via Cloudflare, providing performance and security benefits. The site uses Google reCAPTCHA v3 for form protection and Swarmify for video hosting acceleration. Performance is fast with good mobile optimization. Accessibility is basic and could be improved. The technical stack is modern and well-maintained, but there is room for improvement in security headers and DNS configuration. The site uses multiple external scripts and CDNs, which should be monitored for vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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