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Security report for surveymonkey.com

SurveyMonkey · Technology · N/a

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

89/100

Risk levelLow

0–100, higher is better. How it is calculated

SurveyMonkey is a well-established SaaS platform specializing in online surveys and forms, serving a global audience of businesses and individuals. Founded in 1999 and operating under the parent company Momentive (SVMK, Inc.), it holds a strong market position as a leader in survey solutions. The platform offers a comprehensive suite of services including survey creation, market research, employee and customer feedback, event registrations, and extensive integrations with over 100 applications. The website reflects a professional and consistent brand image with excellent content quality and user experience.

Scanned

This is an earlier scan of surveymonkey.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching surveymonkey.com

This scan found 10 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
70
Email security
100
DNS health
85
Network security
100
GDPR outside view
95
Average
89

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention surveymonkey.com, from OffSeq Breach.

Total records
471,382
Employees
9
Customers
469,000
Third parties
2,373
Weak passwords
14%

Latest record dated 2026-06-02 · 258 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for surveymonkey.com.

Select it in the checkout above.

Masked preview

  • –surveymonkey.com2026-06-02
  • –www.surveymonkey.com2026-05-21
  • –surveymonkey.com2025-11-13
  • –www.surveymonkey.com2025-08-20
  • –www.surveymonkey.com2025-07-20

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SurveyMonkey's business model centers on providing scalable survey and data collection tools to diverse sectors such as healthcare, education, technology, government, and financial services. Their competitive advantage lies in their broad feature set, AI-enhanced survey tools, and a large ecosystem of integrations. Revenue streams likely include subscription plans, enterprise solutions, and premium features. The company targets professionals in marketing, customer experience, product management, human resources, and research roles. Their partnership ecosystem includes integrations with numerous third-party apps, enhancing their market reach and operational flexibility.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, robust security headers, and a comprehensive cookie consent mechanism aligned with GDPR requirements. However, explicit security policies, incident response procedures, and vulnerability disclosure information are not publicly available, representing an area for improvement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The use of third-party scripts like Google Tag Manager is standard but requires ongoing monitoring to mitigate supply chain risks. Overall, the security posture is strong but could benefit from enhanced transparency and formalized security documentation.

Recommendations

  1. Publish a dedicated security policy and incident response plan on the website to improve transparency and trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide clear contact information for the Data Protection Officer or privacy team to enhance GDPR compliance visibility.
  4. Regularly audit and update third-party scripts and libraries to minimize potential vulnerabilities.
  5. Update WHOIS registration details to improve domain transparency and reduce suspicion from missing data.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SurveyMonkey
Description
Surveymonkey is an online surveys and forms platform that allows users and organisations to customize, analyze and distribute surveys with ease.
Key services
Survey creation, Form building, Market research solutions, Employee and customer feedback, Event registrations, Integrations with 100+ apps
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Fides.js (privacy consent management), SVG graphics, CSS custom properties and modern CSS
Frameworks
React
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Third party advertising networks (unnamed)
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong privacy and cookie consent mechanisms implemented
  3. No signs of phishing or malware
  4. Professional branding and consistent design
  5. WHOIS data is missing or protected, limiting domain transparency
  6. No explicit security policy or incident response info published
  7. Multiple language options available
  8. Use of modern web technologies and analytics tools
Technical notes

Notes

SurveyMonkey's website is built on modern web technologies, likely using React for frontend rendering, supported by efficient CSS and SVG graphics for branding. The site is optimized for performance with prefetching of scripts and responsive design for mobile devices. SEO best practices are evident through comprehensive meta tags, Open Graph data, and structured JSON-LD schema. The use of Google Tag Manager facilitates analytics and marketing integrations. Hosting details are not explicitly identified, but the site demonstrates fast loading times and good accessibility features. Technical risks are minimal, with opportunities to enhance security documentation and WHOIS transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 88/100 −2Low19 findingsView report
  2. 90/100 +10Low17 findingsView report
  3. 80/100Low18 findingsView report
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