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Security report for surancebay.com

SuranceBay LLC · Technology · United States

Low risk. 2 critical or high findings in GDPR outside view.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

SuranceBay LLC operates a leading SaaS platform focused on insurance agent onboarding and compliance, positioning itself as the industry's number one solution in this niche. Their platform, SureLC, streamlines and automates insurance distribution processes, serving carriers, agencies, producers, and third-party administrators. The company demonstrates a solid market presence with a medium-sized operation based in the United States. Technically, the website is well-structured with modern web technologies, good SEO, and mobile optimization. The hosting infrastructure is based on Amazon AWS, and the site employs Google Tag Manager for analytics. Security-wise, the site benefits from a valid SSL certificate issued by Go Daddy and robust HTTP security headers including HSTS with preload, X-Frame-Options, and Content Security Policy. However, the absence of enabled TLS protocols is a critical security gap that should be addressed promptly. The company maintains comprehensive legal documentation including privacy policy and terms of service, but lacks visible cookie consent mechanisms and vulnerability disclosure policies. Overall, SuranceBay presents a professional and trustworthy digital presence with room for security enhancements.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching surancebay.com

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
87
Security headers
80
Email security
100
DNS health
85
Network security
100
GDPR outside view
43
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SuranceBay's market positioning as the top national solution for insurance agent onboarding and compliance highlights its competitive advantage in the insurance technology sector. Their SaaS business model targets multiple customer segments including insurance carriers, agencies, producers, and TPAs, offering integrated solutions that simplify contracting and licensing processes. The presence of client testimonials and partnerships with platforms like Salesforce and Zendesk indicate a mature ecosystem and customer-centric approach. The company leverages digital marketing tools and analytics to drive growth and engagement. While the company size is medium, the volume of contracts submitted monthly and producers served suggests significant operational scale. Strategic observations include the need to enhance security posture and compliance transparency to maintain trust and support expansion.

Security posture

The website demonstrates a good security maturity level with strong HTTP security headers and a valid SSL certificate. The use of HSTS with preload and denial of framing via X-Frame-Options reduces common web attack vectors. No known SSL vulnerabilities such as Heartbleed or POODLE are present. However, the lack of enabled TLS protocols (TLS 1.2 or higher) is a critical vulnerability that could expose users to insecure connections. DNSSEC and CAA records are not configured, which limits DNS and certificate issuance security. There is no visible security policy or incident response contact information, which may impact compliance with regulations like GDPR or NIS2. Data protection practices appear basic with no explicit data protection officer contact found. Incident response readiness and security culture indicators are not publicly documented. Overall, the security posture is good but requires immediate attention to TLS configuration and enhanced transparency.

Recommendations

  1. Enable and enforce TLS 1.2 or higher protocols to secure data in transit.
  2. Implement DNSSEC and CAA DNS records to strengthen domain and certificate security.
  3. Publish a formal security policy and vulnerability disclosure program to improve transparency and trust.
  4. Add a cookie consent mechanism to comply with privacy regulations and enhance user trust.
  5. Designate and publish contact information for a Data Protection Officer or security incident response team.

Contact details published on the site

Addresses
Legal name
SuranceBay LLC
Technical notes

Notes

The website is built with standard web technologies including HTML5, CSS, and JavaScript, with Google Tag Manager integrated for analytics. Hosting is provided by Amazon AWS, inferred from DNS nameservers. The site demonstrates good performance and mobile optimization, with responsive design and accessibility considerations. No CMS or specific web frameworks were detected. The absence of TLS protocols enabled is a significant technical risk. The site uses multiple third-party marketing and support tools such as Zendesk, AWeber, and Salesforce integrations. Technical debt appears low, but modernization efforts should focus on security protocol updates and DNS security enhancements to mitigate operational risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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