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Security report for starface.de

STARFACE GmbH · Technology · Germany

High risk. 7 critical or high findings in Network security, Security headers and 1 other check.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

STARFACE GmbH is a well-established German technology company specializing in software-based VoIP telephone systems for digital communication. Their offerings include cloud-hosted PBX solutions, VM editions for self-hosting, and hardware appliances, targeting small to large enterprises. The company maintains a strong market position with recognized awards and a comprehensive product portfolio that integrates with popular business software and supports mobile and remote work scenarios. Technically, the website is built on WordPress with modern plugins and frameworks, optimized for performance and mobile use. Security posture is good with HTTPS and cookie consent mechanisms, though improvements can be made in security headers and published policies. Overall, the website reflects a professional and trustworthy business with a mature digital presence.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: PostgreSQL

      Port 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server

      What to do: Immediately restrict access to PostgreSQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
20
Email security
85
DNS health
80
Network security
0
GDPR outside view
95
Average
60
After the cap
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

STARFACE operates in the telecommunications and technology sectors, focusing on B2B IP telephony solutions. Their business model revolves around software licensing, cloud services, and hardware sales. The company targets dynamic small and medium enterprises as well as larger organizations, offering scalable and flexible communication solutions. Their partnership ecosystem includes portals and support sites, enhancing customer engagement and service delivery. The company demonstrates growth through awards and active content marketing via blogs, podcasts, and whitepapers. Their multilingual website supports German, English, French, and Austrian German, indicating a broad European market focus.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and a robust cookie consent mechanism via Borlabs Cookie. No critical vulnerabilities or exposed sensitive data were detected. However, the absence of explicit security headers and published security policies or incident response contacts indicates room for improvement. The lack of a vulnerability disclosure or security.txt file suggests limited transparency in security communications. Overall, the security measures are adequate for a commercial website but could be enhanced to meet higher compliance and trust standards.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Publish a comprehensive privacy policy and terms of service to improve compliance and user trust.
  3. Implement standard security headers such as Content-Security-Policy, X-Content-Type-Options, and Strict-Transport-Security.
  4. Add a dedicated security policy page and incident response contact information to improve transparency and readiness.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting.

Contact details published on the site

Addresses
Legal name
STARFACE GmbH
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
STARFACE GmbH
Description
STARFACE offers software-based VoIP telephone systems for digital communication including Cloud, VM Edition, and hardware appliances. They target small, medium, and large enterprises with scalable IP telephony solutions.
Key services
Cloud PBX, VM Edition telephone systems, Hardware appliances, Integration with CRM and ERP systems, Mobile and desktop apps, Video meetings, MS Teams integration
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress 6.8.3, Gravity Forms, Borlabs Cookie, jQuery 3.7.1, WPML (multilingual plugin), Ajax Search Pro
Frameworks
Bootstrap (implied by navbar classes)
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Cookie consent mechanism implemented
  • No exposed sensitive data found in HTML
  • Use of security-focused cookie plugin (Borlabs Cookie)

Analytics and tracking

Services
Leadfeeder
Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
Google Analytics (disabled by default), Leadfeeder
Marketing tools
Borlabs Cookie
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Content is in German with multilingual support (EN, FR, AT)
  3. Strong branding and professional design
  4. Comprehensive product and service offerings in VoIP telephony
  5. Use of modern web technologies and cookie consent management
  6. No explicit privacy policy or terms of service found in the scanned content
  7. Contact information includes email and contact forms but no phone numbers explicitly labeled
  8. Social media presence on Facebook, Instagram, LinkedIn, YouTube, Spotify, TikTok
  9. No security.txt or vulnerability disclosure found
  10. No explicit security policy or incident response contact information found
Technical notes

Notes

The website is built on WordPress 6.8.3 with a modern tech stack including jQuery, Gravity Forms, WPML for multilingual support, and Borlabs Cookie for privacy compliance. The site uses Bootstrap for responsive design and Ajax Search Pro for enhanced search functionality. Performance is optimized with autoptimize caching and deferred script loading. The site is mobile-optimized with good accessibility and SEO practices. Hosting details are limited but domain registration is stable and long-standing. No critical technical debt or outdated libraries were detected, indicating a well-maintained infrastructure.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 49/100High29 findingsView report
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