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Security report for springcm.com

Docusign · Technology · N/a

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

The website login.springcm.com serves as the secure login portal for DocuSign's SpringCM Contract Lifecycle Management platform. DocuSign, a leading enterprise in digital agreement management, provides this portal to enable business users to securely access contract management services. The site features professional branding consistent with DocuSign's corporate identity and supports advanced security features such as two-factor authentication. The technical infrastructure leverages modern web technologies including AngularJS and SpringCM's UX framework, with assets delivered via Akamai CDN to ensure performance and reliability. From a security perspective, the site enforces HTTPS and includes anti-CSRF tokens in its forms, demonstrating adherence to standard security best practices. However, explicit security headers such as Content-Security-Policy or X-Frame-Options are not evident in the HTML content, and no cookie consent mechanism is present, which could be improved to enhance privacy compliance. The absence of contact information and vulnerability disclosure pages limits transparency but is typical for login portals. Overall, the website presents a secure and professional interface aligned with enterprise standards. The lack of WHOIS data for the subdomain is expected and does not detract from legitimacy, as subdomains are not separately registered. Strategic recommendations include implementing security headers, adding cookie consent for GDPR compliance, and publishing vulnerability disclosure information to strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
85
Email security
87
DNS health
85
Network security
100
GDPR outside view
53
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DocuSign operates in the technology sector, focusing on digital contract lifecycle management through its SpringCM platform. The business model is SaaS-based, targeting enterprise customers requiring secure and efficient contract workflows. The login portal is a critical access point for users, reflecting DocuSign's market position as a leader in digital agreement solutions. The company benefits from a strong brand presence and a global customer base. The absence of direct contact information on the login page suggests a focus on authenticated users rather than public engagement. The partnership ecosystem includes Akamai for content delivery, enhancing performance and security. Growth indicators include integration of two-factor authentication and multilingual support, indicating a mature and scalable platform.

Security posture

The security posture of the login.springcm.com site is robust in key areas such as HTTPS enforcement and support for two-factor authentication, which significantly reduces the risk of unauthorized access. The use of anti-CSRF tokens in form submissions further protects against common web attacks. However, the lack of visible security headers and absence of a published security policy or incident response contact reduces transparency and may expose the site to certain risks such as clickjacking or MIME sniffing attacks. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Compliance with GDPR is partially indicated through privacy policy links but could be enhanced with explicit cookie consent and data protection officer contact details. Overall, the site demonstrates a mature security posture suitable for enterprise use but with room for improvement in transparency and privacy controls.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  2. Add a cookie consent mechanism to comply fully with GDPR and enhance user privacy transparency.
  3. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Provide clear contact information for security incidents and data protection inquiries to improve trust and compliance.
  5. Regularly audit and update third-party libraries and frameworks to ensure no known vulnerabilities are present.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Docusign
Description
Docusign provides contract lifecycle management (CLM) solutions, enabling businesses to manage agreements digitally and securely.
Key services
Contract Lifecycle Management, Digital Agreement Management, Secure Login and Authentication
Content quality
good
Branding
consistent

Technology

Stack
AngularJS, SpringCM UX Framework, Google Authenticator (2FA), SVG Icons, jQuery
Frameworks
AngularJS
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Two-factor authentication support
  • Anti-CSRF tokens in forms
  • Input validation on login forms

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a secure login portal for DocuSign CLM (SpringCM) service.
  2. No WHOIS data for subdomain as expected; WHOIS query returned no match.
  3. Site uses HTTPS with strong security practices including 2FA support.
  4. Privacy and terms links point to official DocuSign corporate pages.
  5. No contact emails or phone numbers visible on login page.
  6. No cookie consent mechanism detected despite GDPR relevance.
  7. No advertising or tracking scripts detected.
  8. No security.txt or vulnerability disclosure found.
  9. Content is professional, safe, and targeted at business users.
Technical notes

Notes

The website employs a modern technology stack centered around AngularJS and a proprietary SpringCM UX framework, delivering a responsive and user-friendly login experience. Assets are served via Akamai CDN, indicating a robust hosting and content delivery infrastructure. The site includes support for two-factor authentication using Google Authenticator, enhancing security. Performance is moderate with good mobile optimization, though accessibility features are basic and could be improved. SEO optimization is minimal, which is typical for a login portal. The HTML and CSS are valid and well-structured, supporting maintainability. Technical risks are low, but the absence of certain security headers and privacy mechanisms represents areas for modernization and compliance enhancement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 68/100 −12Medium20 findingsView report
  2. 80/100Low19 findingsView report
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