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Security report for spinoco.com

Spinoco · Technology · N/a

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Spinoco is a technology company offering a SaaS platform that integrates customer care and teamwork functionalities into a single application. Their solution automates task allocation based on workload and language skills, supports chatbot and voice bot automation for routine queries, and targets businesses such as e-shops, front desks, and logistics companies. The website is professionally designed, mobile-optimized, and uses modern web technologies including Webflow, Google Tag Manager, and LinkedIn Insight Tag. Hosting is provided via Cloudflare with HTTPS enforced and several security headers implemented, though some security enhancements are recommended. Privacy compliance is addressed with clear privacy and cookie policies and a consent mechanism. No direct company emails or phone numbers are publicly listed; contact is primarily through a web form. Overall, the site presents a trustworthy and professional business presence with a good security posture and moderate user tracking.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching spinoco.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
60
Email security
50
DNS health
85
Network security
100
GDPR outside view
43
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Spinoco positions itself as a comprehensive customer care and teamwork platform with automation capabilities, targeting small to medium businesses across various sectors. Their SaaS business model focuses on ease of adoption without additional hardware. The company leverages partnerships with Google and LinkedIn for marketing and analytics. The website content and structure indicate a clear understanding of customer pain points and a focus on efficiency and automation. No evidence of parent or subsidiary companies was found. The company appears to be in a growth phase with a focus on customer acquisition and onboarding support.

Security posture

The website enforces HTTPS with a valid TLS certificate supporting modern protocols including TLS 1.3. Security headers such as HSTS, Content Security Policy, and X-Frame-Options are present but could be strengthened by enabling HSTS includeSubDomains and preload flags. OCSP stapling is not enabled, which could improve certificate revocation checks. No known vulnerable libraries or exposed sensitive data were detected. The absence of a security.txt file and incident response contact information is a gap in transparency and readiness. Cookie consent mechanisms and privacy policies indicate GDPR awareness but no explicit incident response or security policy documentation was found.

Recommendations

  1. Enable HSTS includeSubDomains and preload flags to strengthen HTTPS enforcement.
  2. Implement OCSP stapling to improve TLS certificate revocation checking.
  3. Add a security.txt file with incident response contact details to enhance transparency.
  4. Consider enabling DNSSEC and CAA records to improve domain security posture.
  5. Review TLS protocol support and consider disabling TLS 1.1 due to known security weaknesses.
Technical notes

Notes

The website is built on Webflow CMS, leveraging Google Fonts, Google Tag Manager, and LinkedIn Insight Tag for analytics and marketing. Hosting is via Cloudflare, providing CDN and security features. The site loads quickly with no reported performance issues and is mobile-optimized with good accessibility features. The use of modern TLS protocols and security headers indicates a solid technical foundation. However, the lack of OCSP stapling and partial HSTS implementation are areas for improvement. The site uses external scripts from trusted sources and does not expose sensitive data in the HTML or scripts.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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