Skip to main content

Security report for shopkeep.com

Lightspeed · Technology · Canada

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Lightspeed is a technology company specializing in point of sale (POS) and business management software solutions primarily targeting retail and restaurant businesses. The website reflects its integration of the ShopKeep brand, emphasizing 24/7 customer support and a comprehensive service offering for business growth. The company positions itself as an enterprise-level provider with a strong market presence in the technology and retail sectors. The website content is professionally presented, consistent with the brand identity, and targets business customers seeking POS solutions.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching shopkeep.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
65
Email security
85
DNS health
85
Network security
100
GDPR outside view
73
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates a SaaS business model delivering POS and retail/restaurant management software. Its market position is strengthened by the acquisition and integration of ShopKeep, expanding its portfolio. The target audience includes retail and restaurant businesses requiring reliable POS systems. The website leverages multiple marketing and analytics tools, indicating a mature digital marketing strategy. Partnerships with Trustpilot and use of referral programs suggest a focus on customer trust and growth. The absence of direct email contacts but presence of phone and contact forms aligns with enterprise customer engagement practices.

Security posture

The website employs HTTPS with strong SSL configuration and integrates advanced security tools such as Google reCAPTCHA Enterprise and OneTrust for cookie consent management. Use of Datadog RUM and Visual Website Optimizer indicates active monitoring and optimization. However, the site lacks publicly visible security policies, incident response information, and vulnerability disclosure mechanisms, which are recommended for enterprise-grade security transparency. No critical vulnerabilities or exposed sensitive data were detected. Overall, the security posture is strong but could be improved with enhanced transparency and formal policies.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Enhance accessibility features to meet higher standards and improve user experience for all users.
  4. Regularly audit and update third-party scripts to mitigate potential security risks.
  5. Provide clearer contact information including security or abuse contacts to facilitate incident reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Lightspeed
Description
We’re now part of the Lightspeed family! Current customers: Our team is available 24/7 to help you run and grow your retail or restaurant business.
Key services
Point of Sale software, Retail management, Restaurant management, Customer support
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Google Analytics, Google Ads, Datadog RUM, OneTrust Cookie Consent, Visual Website Optimizer (VWO), reCAPTCHA Enterprise, Trustpilot widget, Tailwind CSS, WordPress
Frameworks
WordPress, Tailwind CSS
Platforms
WordPress CMS
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • Use of HTTPS
  • Use of reCAPTCHA Enterprise
  • Cookie consent management via OneTrust
  • Phone tracking with callback sanitization
  • Datadog RUM for monitoring
  • Visual Website Optimizer for A/B testing with consent integration

Analytics and tracking

Services
Google Analytics, Datadog RUM, Bizible
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Bizible
Tracking pixels
Datadog RUM, Visual Website Optimizer
Marketing tools
Bizible, Trustpilot
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multiple scripts for analytics and marketing.
  2. No WHOIS data available publicly, indicating privacy or registrar restrictions.
  3. Strong use of modern web technologies and compliance tools.
  4. No explicit security or incident response policies found on the analyzed page.
  5. Contact information is limited to phone and contact forms; no direct emails found.
  6. No vulnerability disclosure or security.txt detected.
  7. Content is business-oriented and safe for general audiences.
Technical notes

Notes

The website is built on WordPress CMS with Tailwind CSS for styling, leveraging modern JavaScript libraries and frameworks. It integrates multiple third-party services for analytics, marketing, and user experience optimization, including Google Tag Manager, Google Analytics, Datadog RUM, OneTrust, and Visual Website Optimizer. The site demonstrates good performance and mobile optimization. The technical infrastructure supports extensive user tracking and marketing automation, balanced with cookie consent mechanisms for privacy compliance. Hosting provider details are not explicit but the site uses CDN and global services for performance and reliability.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with shopkeep.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review shopkeep.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.