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Security report for shipperhq.com

ShipperHQ · E-commerce · United States

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

ShipperHQ is a mature and reputable ecommerce shipping experience platform founded in 2012, serving over 5000 merchants worldwide. The company offers a comprehensive SaaS solution that integrates with major ecommerce platforms to provide customized shipping rates, delivery options, and logistics integrations. The website is professionally designed, mobile-optimized, and uses modern technologies such as HubSpot CMS, Google Tag Manager, and Wistia for video content. Security posture is strong with HTTPS, security headers, and no detected vulnerabilities. Privacy and cookie policies are present and GDPR compliant, although direct contact emails and phone numbers are not publicly listed, relying instead on contact forms. The domain registration is consistent and trustworthy, with no suspicious patterns.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching shipperhq.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
45
Email security
75
DNS health
85
Network security
100
GDPR outside view
73
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

ShipperHQ holds a strong market position as a leading shipping checkout experience platform in the ecommerce sector. Its business model is SaaS-based, targeting ecommerce merchants who require advanced shipping customization and logistics integration. The company leverages partnerships with major ecommerce platforms and marketing tools like HubSpot. The presence of customer testimonials and a large client base indicates solid growth and trust. The company focuses on solving complex shipping challenges including perishables, restrictions, and multi-origin shipping. The platform supports integrations via SDK for custom solutions, enhancing its flexibility and market reach.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, appropriate security headers (X-Content-Type-Options, X-Frame-Options, Referrer-Policy), and no exposed sensitive data. The use of reputable third-party services like Sentry for error tracking and Google Tag Manager for analytics is noted. However, the absence of a published security policy or incident response page and lack of a vulnerability disclosure program are areas for improvement. DNSSEC is not enabled, which could be considered to enhance DNS security. Overall, the site shows good security hygiene suitable for its business context.

Recommendations

  1. Enable DNSSEC to improve DNS security and prevent spoofing.
  2. Publish a dedicated security policy and incident response information to enhance transparency.
  3. Implement a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Consider adding direct company contact emails or phone numbers for security and support inquiries.
  5. Regularly review third-party scripts and libraries for vulnerabilities and update accordingly.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ShipperHQ
Description
ShipperHQ is the leading shipping experience platform for ecommerce stores. Trusted by over 5000 merchants worldwide. It provides customized shipping rates, pickup and delivery options, transparent delivery times, and integrations with multiple ecommerce platforms.
Key services
Shipping rate customization, Delivery date and time display, Shipping rules and restrictions, Dimensional packing, Address validation, Multi-carrier and custom carrier integrations, Rate shopping, Simplified returns, In-store pickup
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, Google Tag Manager, Wistia video embeds, FontAwesome, Google Fonts, Sentry (error tracking)
Frameworks
HubSpot CMS framework
Platforms
HubSpot
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Use of modern libraries and scripts

Analytics and tracking

Services
HubSpot Analytics, Google Analytics (via GTM)
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel
Marketing tools
HubSpot Marketing, Wistia Video
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is comprehensive and targeted to ecommerce merchants.
  3. Multiple integrations with major ecommerce platforms.
  4. Use of modern web technologies and analytics.
  5. Security headers and HTTPS are properly implemented.
  6. No signs of malicious or suspicious activity.
  7. No direct contact emails or phone numbers found; contact via forms.
  8. Privacy and cookie policies are present and GDPR compliant.
Technical notes

Notes

The website is built on the HubSpot CMS platform, leveraging modern web technologies including asynchronous JavaScript loading, Google Fonts, FontAwesome icons, and Wistia video embeds. Hosting is via Amazon AWS DNS infrastructure. The site is mobile-optimized with responsive design and accessibility considerations. SEO is supported by proper meta tags, Open Graph, and Twitter card metadata. Performance appears fast with deferred script loading and optimized images. The technical implementation reflects a well-maintained and modern digital infrastructure with minimal technical debt.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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