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Security report for service-public.fr

Direction de l’information légale et administrative (DILA) · Government · France

Medium risk. 6 critical or high findings in GDPR outside view, Email security and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Service-Public.fr is the official French government portal managed by the Direction de l’information légale et administrative (DILA). It provides comprehensive information on citizens' rights and administrative procedures, serving as a key digital interface for public services in France. The website is well-positioned as a trusted source for administrative guidance, offering a wide range of services including online forms, simulators, and a directory of public services. Its target audience primarily consists of French residents seeking official administrative information and support. Technically, the website employs modern web technologies such as RequireJS, jQuery, and the DSFR design system, ensuring accessibility, mobile optimization, and a professional user experience. The site integrates privacy and cookie consent mechanisms compliant with GDPR, and uses analytics and A/B testing tools responsibly. The infrastructure supports secure HTTPS connections with strong security headers, reflecting a mature digital presence. From a security perspective, the site demonstrates good practices including HTTPS enforcement, secure form handling, and no visible vulnerabilities or exposed sensitive data. However, explicit security policies and incident response contacts are not publicly detailed, and the absence of a security.txt file suggests room for improvement in vulnerability disclosure transparency. Overall, Service-Public.fr exhibits a high level of trustworthiness, professionalism, and compliance, making it a reliable government resource. Strategic recommendations include publishing detailed security policies, establishing a vulnerability disclosure program, and continuous monitoring of third-party scripts to maintain security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Facebook, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

Need hands-on remediation? Email guard@offseq.com

Keep watching service-public.fr

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
95
Email security
75
DNS health
70
Network security
100
GDPR outside view
25
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Service-Public.fr operates as a critical government service platform, providing centralized access to administrative information and e-government services. Its market position is strong as the official portal endorsed by the French government, supported by partnerships with key government entities such as legifrance.gouv.fr and data.gouv.fr. The business model is non-commercial, focused on public service delivery and citizen engagement. Revenue streams are not applicable, but the site supports government transparency and digital transformation initiatives. The partnership ecosystem includes European Union portals and national public service platforms, enhancing its reach and credibility. Growth indicators include continuous content updates, integration of new digital tools, and active social media engagement. The platform's operations reflect a strategic focus on accessibility, user-centric design, and comprehensive service coverage.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and multiple security headers implemented, including Content-Security-Policy and Strict-Transport-Security. Cookie consent is managed via OreJime, ensuring compliance with privacy regulations. No exposed credentials or sensitive data were detected in the HTML content. The use of integrity attributes on scripts and CSRF tokens in forms indicates attention to secure coding practices. However, the absence of a published security policy or incident response contact information limits transparency. No known vulnerabilities or outdated libraries were identified. The security score is high, but improvements in public security documentation and vulnerability disclosure mechanisms are recommended to enhance trust and readiness.

Recommendations

  1. Publish a detailed security policy page outlining security practices and user guidance.
  2. Implement and publish a security.txt file to facilitate responsible vulnerability disclosure.
  3. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  4. Provide clear incident response contact channels to improve transparency and user trust.
  5. Enhance monitoring and logging capabilities to proactively detect and respond to security incidents.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Direction de l’information légale et administrative (DILA)
Description
Le site officiel de l’administration française : connaître vos droits, effectuer vos démarches
Key services
Information on rights, Administrative procedures guidance, Online forms and simulators, Directory of public services, News and updates on rights and procedures
Content quality
excellent
Branding
consistent

Technology

Stack
RequireJS, jQuery, DSFR (Design System for French Republic), Readspeaker webReader, Ab Tasty (A/B testing), OreJime (cookie consent management)
Frameworks
DSFR
Performance
moderate
Mobile
excellent
Accessibility
excellent
SEO
excellent

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of integrity attributes on scripts
  • Secure forms with CSRF tokens

Analytics and tracking

Services
Eulerian Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Ab Tasty
Marketing tools
Ab Tasty
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is an official French government portal providing comprehensive administrative information and services.
  2. Strong branding and consistent use of government logos and partner links.
  3. Good technical implementation with modern frameworks and accessibility compliance.
  4. Privacy and cookie policies are present and GDPR compliant with user consent mechanisms.
  5. No signs of malicious content or security issues detected.
  6. Social media presence on official platforms enhances trust and outreach.
  7. No direct contact emails or phone numbers publicly listed; contact primarily via forms and official pages.
Technical notes

Notes

The website is built on a robust technical foundation using RequireJS for module loading, jQuery for DOM manipulation, and the DSFR design system tailored for French government sites. It employs modern JavaScript modules and asynchronous script loading to optimize performance. Accessibility is prioritized with ARIA roles, skip links, and responsive design ensuring usability across devices. SEO is well addressed with proper meta tags, structured navigation, and descriptive content. The site uses external analytics (Eulerian) and A/B testing (Ab Tasty) tools integrated with user consent. Performance is moderate, likely due to the comprehensive content and multiple scripts, but mobile optimization is excellent. Hosting details are not explicit but inferred to be government-managed infrastructure with strong SSL configuration. Overall, the technical implementation supports a secure, accessible, and user-friendly experience aligned with government digital standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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