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Security report for salesforce-experience.com

Salesforce · Technology · N/a

Low risk. 5 critical or high findings in Security headers and GDPR outside view.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Salesforce is a leading global enterprise specializing in AI-powered CRM and integrated business applications. The website showcases a comprehensive portfolio of products including AI agents (Agentforce), Starter Suite for small businesses, and extensive CRM, sales, marketing, and analytics solutions. The company targets a broad business audience from small to large enterprises, emphasizing innovation and customer success. Technically, the site employs modern web technologies, including Salesforce's proprietary frameworks, Vidyard for video content, and robust analytics and consent management tools. Performance and mobile optimization are excellent, supporting a seamless user experience. Security posture is strong with HTTPS, multiple security headers, and adherence to recognized frameworks such as ISO 27001 and SOC 2. Privacy compliance is well addressed with clear policies and cookie consent mechanisms. WHOIS data is unavailable likely due to registry restrictions, but the brand's global reputation and website professionalism mitigate concerns. Overall, the site reflects a mature, secure, and business-focused digital presence.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching salesforce-experience.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
60
Email security
87
DNS health
85
Network security
100
GDPR outside view
35
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Salesforce maintains a dominant market position in CRM and AI-driven business solutions, leveraging a SaaS model with extensive product integration. Its competitive advantage lies in its unified platform approach, AI capabilities, and strong partner ecosystem including AppExchange and Trailhead. Revenue streams are diversified across product subscriptions, professional services, and partner solutions. The target customer segments range from small businesses to large enterprises across multiple industries such as technology, finance, retail, healthcare, and manufacturing. Growth indicators include continuous product innovation, customer success stories, and industry recognitions. Strategic partnerships and a strong developer and learning community further enhance market presence.

Security posture

The website demonstrates a high level of security maturity with enforced HTTPS, comprehensive security headers, and no visible vulnerabilities or exposed sensitive data. The presence of certifications like ISO 27001 and SOC 2 indicates robust internal security controls. Privacy policies and cookie consent mechanisms align with GDPR requirements, though explicit incident response contacts and vulnerability disclosure policies are not prominently found. The security culture appears proactive, but could benefit from enhanced transparency in incident response and vulnerability reporting. Overall, the security posture supports business continuity and customer trust effectively.

Recommendations

  1. Publish a clear vulnerability disclosure policy and security.txt file to enhance transparency and community engagement.
  2. Provide explicit contact information for incident response and data protection officer to improve trust and compliance.
  3. Regularly review and update privacy and cookie policies to maintain GDPR and other regulatory compliance.
  4. Enhance visibility of security certifications and audit reports on the website to reinforce trust.
  5. Continue investing in performance optimization and accessibility improvements to maintain excellent user experience.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Salesforce
Description
Salesforce is the #1 AI CRM, where humans with agents drive customer success together with AI, data and Customer 360 apps on one unified platform.
Key services
Agentforce AI agents, Starter Suite CRM, Sales, Service, Marketing, Commerce apps, Data Cloud, Slack integration, MuleSoft API platform, Analytics and AI
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Vidyard video player, Google Tag Manager, OneTrust cookie consent, Optimizely, Boomerang performance monitoring, Salesforce proprietary frameworks
Frameworks
Page Builder, Optimizely A/B testing
Platforms
Salesforce Cloud, Vidyard, Google Analytics
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with proper labels

Analytics and tracking

Services
Google Analytics, Boomerang, Evergage
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Evergage, Optimizely, Boomerang
Marketing tools
OneTrust, Optimizely
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong branding and consistent design
  3. Comprehensive product and service offerings detailed
  4. Multiple customer success stories and industry recognitions
  5. Use of modern web technologies and performance monitoring
  6. Privacy and cookie policies are present with consent mechanisms
  7. No direct contact emails or phone numbers found in HTML; contact via forms
  8. WHOIS data unavailable, likely due to registry restrictions
Technical notes

Notes

The website is built on a modern technology stack including Salesforce's proprietary Page Builder framework, Vidyard for video content delivery, and integrates multiple third-party analytics and consent management tools such as Google Tag Manager, OneTrust, and Optimizely. Hosting appears to leverage Salesforce's cloud infrastructure and Akamai CDN for performance and reliability. The site is well-optimized for mobile devices and accessibility standards. Technical risks are minimal with no outdated or vulnerable libraries detected. Opportunities exist to further modernize by adopting emerging web standards and enhancing automation in security monitoring.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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