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Security report for retirease.com.au

Auto & General Services Pty Ltd · Other · Australia

Medium risk. 7 critical or high findings in Email security, Security headers and 2 other checks.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

Retirease Insurance is an Australian insurance service provider specializing in car insurance and related products targeted at older drivers and retirees. The website indicates that it no longer accepts new customers and directs new business to Budget Direct, a partner insurer. The business operates under Auto & General Services Pty Ltd, a licensed insurance arranger, with clear regulatory disclosures and contact information for existing customers. The website is professionally designed with a focus on clarity and ease of navigation, optimized for mobile devices, and integrates multiple third-party analytics and marketing tools. Security posture is moderate with HTTPS implied but lacking explicit security headers and modern library versions. Privacy compliance is basic with a privacy policy present but no explicit cookie consent mechanism. WHOIS data is unavailable due to privacy or malformed response, but business legitimacy is supported by regulatory disclosures and consistent branding. Overall, the site presents a trustworthy and professional front for its niche insurance market segment.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching retirease.com.au

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
60
DNS health
75
Network security
100
GDPR outside view
58
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company positions itself as a niche insurance provider for retirees, leveraging partnerships with Budget Direct and Auto & General Insurance Company Ltd. Its business model is brokerage and arrangement of insurance products rather than direct underwriting. The website's discontinuation of new customer acquisition suggests a strategic shift or market exit. The target audience is older drivers seeking specialized insurance products. The company benefits from regulatory compliance and established Australian insurance market presence since 2003. The partnership ecosystem includes Budget Direct for new quotes and roadside assistance. The website's content and structure support customer retention and claims management rather than new sales. Growth indicators are limited due to the cessation of new business. The company maintains a moderate digital presence with integrated marketing and analytics tools.

Security posture

The website demonstrates a moderate security maturity level. HTTPS is used, but explicit security headers such as Content Security Policy, HSTS, and X-Frame-Options are not evident from the provided data. The use of an outdated jQuery version (1.11.1) presents a potential vulnerability vector. No exposed sensitive data or credentials were found in the HTML content. Privacy compliance is partial, with a privacy policy present but lacking a cookie consent mechanism. Incident response and security policy information are not published. The integration of third-party analytics and chat tools increases the attack surface but appears managed. Overall, the security posture is adequate for a brochure-style insurance site but could be improved by updating libraries, implementing security headers, and enhancing privacy controls.

Recommendations

  1. Update all JavaScript libraries to current supported versions to mitigate known vulnerabilities.
  2. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to harden the site against common attacks.
  3. Add a clear cookie consent banner/mechanism to comply with privacy regulations and improve user transparency.
  4. Publish a security policy and incident response contact information to enhance trust and preparedness.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance.

Contact details published on the site

Legal name
Auto & General Services Pty Ltd
Registration number
ABN 61 003 617 909, AFSL 241 411
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Auto & General Services Pty Ltd
Description
Retirease Insurance offers car insurance products targeted at older drivers and retirees, providing comprehensive cover and roadside assistance. The website indicates that new customers are no longer accepted and directs them to Budget Direct for new quotes.
Key services
Car Insurance, Home & Contents Insurance, Roadside Assistance
Content quality
good
Branding
consistent

Technology

Stack
jQuery 1.11.1, Bootstrap CSS and JS, Google Tag Manager, Google Analytics, Genesys chat, Tealeaf analytics, DoubleClick advertising
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
70/100
Good practices seen
  • Use of HTTPS implied by Google Tag Manager and external scripts
  • No exposed sensitive data found in HTML

Analytics and tracking

Services
Google Analytics, Tealeaf
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google AdSense, DoubleClick
Marketing tools
Genesys chat, Tealeaf analytics
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is operational and content is accessible
  2. No WAF or security blocking detected
  3. WHOIS data is unavailable due to malformed request or privacy protection
  4. Website no longer accepts new customers and redirects new quotes to Budget Direct
  5. Clear contact information for existing customers is provided
  6. Use of multiple third-party analytics and marketing tools
  7. No explicit privacy cookie consent mechanism detected
  8. Security headers and SSL configuration details not available from provided data
  9. Content is focused on insurance products for retirees
  10. No adult or questionable content detected
Technical notes

Notes

The website uses a classic Bootstrap framework with jQuery 1.11.1, which is outdated and may pose security risks. Google Tag Manager and Google Analytics are used for tracking, alongside Tealeaf for session replay and Genesys for chat support. The site is mobile responsive and has a clear navigation structure. Performance is moderate, with no explicit data on load times but no major blocking scripts detected. No CMS is identified, suggesting a custom or static site architecture. Hosting provider details are not available. Accessibility features are basic, with some support for older browsers. SEO optimization is basic with meta description and viewport tags present but no structured data or Open Graph tags detected. Overall, the technical implementation is functional but could benefit from modernization and enhanced security practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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