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Security report for releva.ai

Releva AI · E-commerce · Bulgaria

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Releva AI is a technology company specializing in AI-powered personalization solutions for e-commerce businesses. Their platform offers a comprehensive suite of marketing automation tools including personalized product recommendations, retargeting, omnichannel engagement, and post-purchase strategies designed to increase conversion rates, average order value, and customer loyalty. The company is positioned as a trusted partner for over 500 online brands globally and has received multiple industry awards recognizing its support quality and ease of use. Technically, the website is built using modern web technologies including React and integrates with popular marketing and analytics platforms such as HubSpot, Facebook Pixel, Google Analytics, and Zoho Bookings. The site is well-optimized for performance, mobile responsiveness, and SEO, providing an excellent user experience. The domain is registered with privacy protection consistent with the company's Bulgarian base and business age. From a security perspective, the site enforces HTTPS and employs cookie consent mechanisms, but lacks explicit security policies, incident response contacts, and vulnerability disclosure information. Security headers are not fully verified, and DNSSEC is not enabled, representing areas for improvement. No critical vulnerabilities or exposed sensitive data were detected. Overall, Releva AI presents a professional, trustworthy, and technically mature online presence with strong business credibility. Strategic enhancements in security transparency and DNS security would further strengthen their posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching releva.ai

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
75
DNS health
75
Network security
100
GDPR outside view
83
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Releva AI operates in the competitive e-commerce personalization market, leveraging AI to deliver tailored marketing experiences that drive measurable growth for online retailers. Their SaaS business model targets e-commerce owners and marketing specialists seeking to optimize customer engagement and sales through automation. The company benefits from a strong partnership ecosystem including HubSpot and Zoho, and maintains a solid reputation evidenced by numerous customer testimonials and industry awards. Growth indicators include a broad client base of 500+ brands and active marketing campaigns. The company’s focus on omnichannel marketing and advanced AI capabilities positions it well for continued expansion in the digital commerce space.

Security posture

The current security maturity level is moderate to good. HTTPS is enforced, and cookie consent is implemented, supporting GDPR compliance. However, the absence of published security policies, incident response contacts, and vulnerability disclosure mechanisms indicates gaps in transparency and readiness. DNSSEC is not enabled, which could improve DNS security. No vulnerable libraries or exposed sensitive data were identified. The use of multiple third-party marketing and analytics tools introduces moderate tracking but appears managed with privacy considerations. Overall, the security culture is emerging but would benefit from formalized policies and enhanced header configurations.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish a dedicated security policy page outlining security practices and compliance.
  3. Provide clear incident response contact information, such as a security@ or abuse@ email address.
  4. Implement a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  5. Review and implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Releva AI
Description
Releva AI provides an AI-powered personalization platform designed to optimize marketing strategies for e-commerce businesses. It offers personalized product recommendations, retargeting, omnichannel customer engagement, post-purchase strategies, and cross-sell/upsell capabilities to boost online growth and conversion rates.
Key services
AI-powered personalization, Product recommendations, Basket & browse abandonment retargeting, Omnichannel customer engagement, Post-purchase strategies, Cross-sell & upsell strategies, Email, SMS, Viber, social media campaign management
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot scripts, Facebook Pixel, Google Tag Manager, Google Analytics, LinkedIn Insight Tag, Zoho Bookings, Releva SDK
Frameworks
React
Platforms
HubSpot, Zoho
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Cookie consent banner implemented

Analytics and tracking

Services
Google Analytics, Google Tag Manager, HubSpot Analytics, LinkedIn Insight Tag
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Facebook Ads, Google Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag
Marketing tools
HubSpot, Zoho Bookings, Releva SDK
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong focus on AI-driven e-commerce personalization
  3. Multiple customer testimonials and industry recognitions enhance trust
  4. Comprehensive privacy and cookie policies with consent mechanism
  5. No direct contact emails or phone numbers found on main site
  6. Use of multiple marketing and analytics tools with moderate tracking
  7. No explicit security policy or incident response information published
  8. No vulnerability disclosure or security.txt found
  9. Domain uses privacy protection but is consistent with business claims
Technical notes

Notes

The website employs a modern React-based single-page application architecture integrated with multiple marketing and analytics platforms such as HubSpot, Facebook Pixel, Google Analytics, and Zoho Bookings. The site demonstrates fast loading times, excellent mobile optimization, and good accessibility features. The domain is registered with a reputable registrar and uses privacy protection consistent with business needs. No CMS was detected, indicating a custom or proprietary solution. The technical stack supports scalability and integration with various marketing channels, but there is room for improvement in security header implementation and DNS security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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