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Security report for rataufdraht.at

Rat auf Draht · Government · Austria

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Rat auf Draht is a prominent Austrian non-profit emergency helpline and counseling service dedicated to children, youth, and young adults. It offers multiple communication channels including phone, chat, and peer counseling, operating under the well-known emergency number 147. The website reflects a strong national presence with consistent branding and a focus on mental health and social support. Technically, the site uses modern web technologies such as jQuery, Font Awesome, Google Analytics, and Usercentrics for consent management, built on an ASP.NET WebForms CMS platform. Security posture is solid with HTTPS enforced and CSRF protections in place, though some security headers could be improved. Privacy compliance is partial, with cookie consent mechanisms present but no explicit privacy policy or terms of service found. Overall, the site is trustworthy, professional, and well-positioned in its sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching rataufdraht.at

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
55
Email security
65
DNS health
80
Network security
100
GDPR outside view
85
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization operates in the government and non-profit sectors, targeting vulnerable youth populations in Austria. Its business model centers on providing free, anonymous, and accessible counseling services. The site’s market position is strong as a national emergency number and trusted resource. Partnerships with related domains like rataufdraht.club and elternseite.at enhance its ecosystem. The presence of social media channels indicates active engagement with its audience. The content quality and navigation support user needs effectively, reinforcing its credibility and outreach.

Security posture

The website demonstrates a mature security posture with HTTPS, CSRF tokens, and consent management. However, it lacks explicit security policies, incident response contacts, and vulnerability disclosure mechanisms. Security headers such as Content-Security-Policy and X-Frame-Options are not evident, representing an area for enhancement. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of third-party scripts is standard but should be regularly audited. Overall, the security measures are adequate for the service type but could be strengthened to align with best practices.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service to improve transparency and compliance.
  2. Implement and verify security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Establish and publicize an incident response and vulnerability disclosure contact channel.
  4. Enhance accessibility features to meet recognized standards and improve user inclusivity.
  5. Regularly audit third-party scripts and dependencies to mitigate potential security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Rat auf Draht
Description
Die Notrufnummer 147 Rat auf Draht ist in Österreich eine wichtige Anlaufstelle bei Problemen, Fragen und in Krisensituationen für Kinder, Jugendliche und und junge Erwachsene.
Key services
Telefonberatung (phone counseling), Chatberatung (chat counseling), Peer2Peer Beratung (peer counseling), Trusted Flagger for reporting illegal online content
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.3.1, Font Awesome 4.7.0, Google Analytics, Google Tag Manager, Usercentrics CMP, Slick Slider
Frameworks
ASP.NET WebForms
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • Use of HTTPS
  • CSRF token in forms
  • Consent management for cookies and tracking
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Usercentrics Consent Management Platform
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a well-established Austrian youth emergency and counseling service
  2. Content is comprehensive for target audience with multiple counseling channels
  3. Good use of modern web technologies and consent management
  4. Lacks explicit privacy policy and terms of service pages
  5. No visible security vulnerabilities or suspicious content
  6. Strong social media presence and branding consistency
Technical notes

Notes

The website is built on ASP.NET WebForms with a custom CMS (SOS CMS) and uses common libraries such as jQuery and Font Awesome. It integrates Google Analytics and Tag Manager for analytics and Usercentrics for GDPR-compliant consent management. The site is mobile-optimized with responsive design and uses slick sliders for content presentation. Performance is moderate, with room for optimization. SEO is supported by proper meta tags, Open Graph, and JSON-LD structured data. The technical stack is stable but somewhat dated due to WebForms usage, suggesting potential modernization opportunities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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