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Security report for rappi.com

Rappi · E-commerce · Mexico

Medium risk. 6 critical or high findings in Security headers and GDPR outside view.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Rappi is a leading Latin American delivery platform specializing in food, supermarket, pharmacy, and other retail product deliveries. The company operates a marketplace model connecting consumers with a wide network of restaurants, stores, and delivery personnel, primarily targeting the Mexican market. The website demonstrates a mature digital presence with comprehensive content, strong branding, and extensive service offerings including Rappi Travel and RappiCard financial services. Technically, the site leverages modern frameworks such as Next.js and Chakra UI, integrates multiple analytics and marketing tools, and is optimized for mobile and SEO. Security posture is strong with HTTPS enforcement and security headers, though explicit security policies and incident response contacts are not publicly detailed. Privacy and cookie policies are comprehensive and GDPR compliant, with clear consent mechanisms. Overall, the site is professional, trustworthy, and well-positioned in the e-commerce delivery sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching rappi.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
15
Email security
75
DNS health
80
Network security
100
GDPR outside view
50
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Rappi holds a strong market position as a large-scale delivery platform in Mexico and Latin America, serving millions of users and thousands of partners. Its business model focuses on marketplace facilitation, generating revenue from delivery fees, partnerships, and financial products. The company maintains a robust partnership ecosystem including restaurants, stores, and delivery personnel recruitment portals. Growth indicators include extensive app availability, promotional campaigns, and diversified service verticals. Strategic observations highlight Rappi's emphasis on convenience, 24/7 service, and broad product offerings, positioning it competitively against other delivery platforms.

Security posture

The website exhibits a high level of security maturity with enforced HTTPS, use of security headers such as CSP and HSTS, and no visible exposure of sensitive data. Integration of third-party analytics and marketing scripts is extensive but appears well-managed. However, the absence of a public security policy, incident response contacts, and vulnerability disclosure mechanisms suggests room for improvement in transparency and incident readiness. Compliance with privacy regulations is evident through detailed privacy and cookie policies with consent mechanisms. Overall, the security posture is strong but could benefit from enhanced communication of security governance.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and compliance.
  2. Establish and publicize incident response contacts such as security@ or abuse@ email addresses.
  3. Implement and link a security.txt file to facilitate responsible vulnerability disclosure.
  4. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
  5. Enhance visibility of company contact information for security and compliance inquiries.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Rappi
Description
Rappi is an online delivery platform offering food, supermarket, pharmacy, and other product deliveries across Mexico. It connects users with restaurants, stores, and services for fast home delivery.
Key services
Food delivery, Supermarket delivery, Pharmacy delivery, Courier services, Rappi Travel, RappiCard financial services
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Chakra UI, Google Analytics, Amplitude, Hotjar, Facebook Pixel, AppsFlyer, TikTok Analytics, Spreedly (payment iframe)
Frameworks
Next.js, Chakra UI
Platforms
Web, Mobile apps (iOS, Android, Huawei AppGallery)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure cookies
  • Use of CSP
  • No exposed sensitive data in HTML
  • Use of modern JS frameworks

Analytics and tracking

Services
Google Analytics, Amplitude, Hotjar, AppsFlyer, Facebook Pixel, TikTok Analytics, TVSquared
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Pixel, Google Ads
Tracking pixels
Facebook Pixel, Amplitude, Hotjar, AppsFlyer, TikTok Analytics, TVSquared
Marketing tools
Amplitude, Hotjar, AppsFlyer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Comprehensive privacy, cookie, and terms policies are present and linked.
  3. No direct company contact emails or phone numbers found on the homepage.
  4. Strong use of modern web technologies and analytics tools.
  5. Good mobile and SEO optimization observed.
  6. Social media presence on Facebook, Twitter, Instagram confirmed.
  7. Multiple calls to action for partners, restaurants, and delivery personnel.
  8. Use of secure HTTPS and security headers indicates good security posture.
  9. No explicit security policy or incident response contact found publicly.
  10. No vulnerability disclosure or security.txt file detected.
Technical notes

Notes

The website is built on a modern technology stack including React and Next.js, ensuring server-side rendering and fast performance. Chakra UI is used for consistent styling and responsive design, contributing to excellent mobile optimization and accessibility. The site integrates multiple analytics and marketing tools such as Google Analytics, Amplitude, Hotjar, Facebook Pixel, and TikTok Analytics, enabling extensive user behavior tracking and marketing insights. Performance is optimized with preloading, DNS prefetching, and asynchronous script loading. No CMS is explicitly detected, suggesting a custom or headless architecture. Hosting details are not explicit but the infrastructure supports fast loading and scalability. Technical risks are minimal, with recommendations focusing on maintaining script security and enhancing security governance transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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