PureChat · Technology · United States
Low risk. 2 critical or high findings in SSL/TLS.
PureChat is a well-established provider of live chat software solutions, offering an easy-to-use and customizable chat widget for businesses worldwide. With over 14,000 users in more than 150 countries, the company positions itself as a reliable and feature-rich SaaS provider in the customer engagement technology sector. Their offerings include mobile applications for iOS and Android, canned responses, and extensive customization options, supported by a free 30-day trial to attract new customers. The website is professionally designed, mobile-optimized, and SEO-friendly, reflecting a mature digital presence. Technically, PureChat's website is built on WordPress with modern plugins such as Elementor and Yoast SEO, hosted on AWS infrastructure. The site employs best practices like HTTPS, lazy loading, and cookie consent mechanisms, although some security headers are missing. Google Tag Manager is used for analytics, but Google Analytics is not fully configured, indicating room for improvement in data collection and marketing analytics. From a security perspective, the site demonstrates a solid posture with HTTPS and cookie consent opt-in, but lacks explicit security policies, incident response contacts, and vulnerability disclosure mechanisms. The domain WHOIS data is consistent with the business claims, showing a long-standing registration without privacy protection, which supports trustworthiness. Overall, PureChat's website is professional, secure, and compliant with privacy regulations, making it a trustworthy platform for businesses seeking live chat solutions. Strategic improvements in security headers, analytics configuration, and explicit security policies would further enhance their security posture and compliance.
Scanned
NIS2 Art. 21(2)
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
2 findings rated critical or high. Fix these first.
TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.
Server supports weak protocols: TLSv1.1
What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions
SSL certificate uses 256-bit key, which is considered weak
What to do: Use at least 2048-bit RSA or 256-bit ECC key
Need hands-on remediation? Email guard@offseq.com
This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
€25per month
Email alerts on material changes and an exportable JSON history of every change.
Billed monthly to your card. Cancel anytime. See sample alerts.
€39.90one-time
Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.
Each check with its score, findings and the evidence it collected.
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
Not counted
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Leaked records that mention purechat.com, from OffSeq Breach.
11 subdomains affected
See the 10 newest leaked credentials
A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for purechat.com.
Select it in the checkout above.
Breach keeps ingesting new leaks, so these numbers can grow between scans.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Automated reading of the public site. Ratings are indicative.
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
Retrieved 2026-10-25
Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.
Reviews of this site
Share your experience with purechat.com. Every review is verified by email and published after moderation.
Community rating
No published reviews yet. Be the first to review purechat.com.