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Security report for probegroup.com.au

Probe Group · Technology · Australia

Medium risk. 6 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Probe Group is a leading Australian-based company specializing in Customer Experience (CX) and Business Process Outsourcing (BPO) services. The company emphasizes a people-first approach combined with digital innovation to deliver exceptional client experiences. Their market position is strong, supported by a portfolio of subsidiary brands including Probe CX, Convai, Innovior, MicroSourcing, and Beepo. The website reflects a professional and consistent brand image targeting businesses seeking advanced CX and BPO solutions.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching probegroup.com.au

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
50
Email security
85
DNS health
70
Network security
100
GDPR outside view
25
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention probegroup.com.au, from OffSeq Breach.

Total records
522
Employees
4
Customers
173
Third parties
345
Weak passwords
6%

Latest record dated 2026-05-16 · 17 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for probegroup.com.au.

Select it in the checkout above.

Masked preview

  • –vpn.probegroup.com.au2026-05-16
  • –vpnhd1.probegroup.com.au2025-06-30
  • –vpn.probegroup.com.au2025-06-13
  • –vpn.probegroup.com.au2025-04-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Probe Group operates a service-oriented business model focused on CX and BPO sectors within the technology industry. Their competitive advantage lies in integrating technology with human-centric services, supported by a diverse brand ecosystem. The company leverages HubSpot CMS for digital presence and employs multiple marketing and analytics tools to optimize customer engagement. Their partnership ecosystem includes career portals and social media channels, enhancing recruitment and brand visibility. The business appears mature and well-positioned for growth in the outsourcing market.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and the use of privacy consent mechanisms. However, explicit security headers are not fully implemented, and no dedicated security or incident response policies are published. The absence of a vulnerability disclosure policy or security.txt file suggests room for improvement in transparency and security culture. No critical vulnerabilities or exposed sensitive data were detected, indicating a generally secure environment suitable for business operations.

Recommendations

  1. Implement comprehensive security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a clear security policy and incident response contact information to improve transparency and readiness.
  3. Introduce a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Enhance privacy compliance documentation, explicitly addressing GDPR and other relevant regulations.
  5. Regularly review and audit third-party scripts and analytics tools to mitigate potential security risks.

Contact details published on the site

Legal name
Probe Operations Pty Ltd
Registration number
94 624 615 925
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Probe Group
Description
We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
Key services
Customer Experience (CX) services, Business Process Outsourcing (BPO), Digital innovation, Technology-enabled services
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, Google Fonts, Font Awesome, jQuery, Slick Carousel, Matomo Analytics, Lucky Orange, Google Tag Manager, LinkedIn Insight Tag
Frameworks
HubSpot CMS framework
Platforms
HubSpot
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google Consent Mode for privacy
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Matomo, HubSpot Analytics, Google Tag Manager, Lucky Orange, LinkedIn Insight Tag
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Matomo Analytics, Lucky Orange
Marketing tools
HubSpot Marketing
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear branding and consistent messaging
  2. Strong focus on customer experience and technology-driven services
  3. Multiple CTAs for contact and engagement
  4. Use of modern web technologies and analytics tools
  5. No critical security issues detected
  6. Privacy and cookie policies present but could be more comprehensive
  7. No explicit security or incident response policies found
Technical notes

Notes

The website is built on the HubSpot CMS platform, utilizing modern web technologies including jQuery, Font Awesome, Google Fonts, and Slick Carousel for UI components. Analytics and marketing integrations include Matomo, Lucky Orange, Google Tag Manager, and LinkedIn Insight Tag, indicating a mature digital marketing infrastructure. Performance is moderate with good mobile optimization and accessibility features. The technical implementation supports a professional user experience but could benefit from improved security header configurations and enhanced privacy controls.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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