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Security report for pomoc.sk

Pomoc.sk · Government · Slovakia

Medium risk. 8 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

Pomoc.sk is a Slovak non-profit helpline and educational platform dedicated to child and youth internet safety, supported by the European Commission and Slovak government bodies. It provides free 24/7 telephone counseling, online chat, and email support, alongside accredited educational programs addressing cyberbullying, online risks, and digital literacy. The organization has a strong market position in Slovakia with over 18 years of experience and recognized partnerships with UNICEF and government ministries. Technically, the website uses standard web technologies including HTML, CSS, JavaScript, Google Analytics for tracking, and a third-party chat widget (Livechatoo). The site is moderately optimized for performance and mobile use but lacks advanced accessibility features and comprehensive SEO optimization. No CMS or hosting provider details are evident. From a security perspective, the site uses HTTPS and avoids exposing sensitive data but lacks visible security headers and published security or incident response policies. Privacy and cookie policies are absent, representing compliance gaps with GDPR and related regulations. The site does not show signs of vulnerabilities or malicious content but would benefit from improved security best practices. Overall, Pomoc.sk is a trustworthy and professionally presented resource for child internet safety in Slovakia, with solid business credibility but room for improvement in privacy compliance and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching pomoc.sk

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Security headers
45
Email security
85
DNS health
45
Network security
100
GDPR outside view
10
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention pomoc.sk, from OffSeq Breach.

No leaked records found

Breach holds no records for pomoc.sk right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Pomoc.sk operates as a small-sized non-profit entity focused on child and youth protection in the digital space within Slovakia. Its competitive advantage lies in its EU funding, government partnerships, and long-standing presence since 2007. The business model centers on providing free helpline services and educational programs funded by public and EU sources. Target customers include children, parents, educators, and professionals working with youth. The partnership ecosystem includes UNICEF, Slovak ministries, and safer internet initiatives. Growth indicators include extensive training reach and multiple recognized projects. Strategic observations highlight the importance of maintaining compliance and enhancing digital security to sustain trust and funding.

Security posture

The current security maturity level is moderate. The website uses HTTPS and avoids exposing sensitive data but lacks critical security headers and formalized security policies. No vulnerability disclosures or incident response contacts are published, limiting transparency and readiness. Compliance with GDPR is partial due to missing privacy and cookie policies. The use of third-party chat and analytics services introduces potential privacy risks if not properly managed. Overall, the security culture appears basic but could be significantly improved by adopting standard security frameworks and publishing clear policies.

Recommendations

  1. Publish a comprehensive privacy policy and cookie policy with GDPR compliance details.
  2. Implement security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  3. Establish and publish an incident response plan and vulnerability disclosure policy.
  4. Enhance mobile optimization and accessibility features to improve user experience.
  5. Regularly audit third-party scripts and services for security and privacy compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Pomoc.sk
Description
Pomoc.sk is a combined helpline part of the Zodpovedne.sk project supported by the European Commission under the Connecting Europe Facility program. It provides coordinated help and advice for responsible use of the internet, mobile communication, and new technologies. It offers telephone, chat, and email counseling services focused on child safety and digital risks.
Key services
24/7 free telephone helpline (116 111), Online chat counseling (18:00-22:00 daily), Email consultations (potrebujem@pomoc.sk), Educational trainings and preventive lectures on cyber risks and bullying
Content quality
good
Branding
consistent

Technology

Stack
HTML, CSS, JavaScript, Google Analytics, Livechatoo chat widget
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
70/100
Good practices seen
  • Use of HTTPS (implied by script sources using https)
  • No visible exposed sensitive data
  • No vulnerable libraries detected

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Marketing tools
Livechatoo chat
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a Slovak non-profit helpline focused on child internet safety.
  2. Content is comprehensive about services and educational programs.
  3. No privacy or cookie policies found, which is a compliance gap.
  4. Uses Google Analytics and a third-party chat service (Livechatoo).
  5. No visible security headers or advanced security policies published.
  6. No forms other than email contact and chat widget detected.
  7. No social media links found in the content.
  8. Website is in Slovak language and targets Slovak audience.
  9. No signs of adult or inappropriate content.
Technical notes

Notes

The website is built with standard web technologies including HTML, CSS, and JavaScript, integrating Google Analytics and Livechatoo chat services. The site lacks a detectable CMS and hosting provider information. Performance is moderate with basic mobile responsiveness. SEO and accessibility are basic but could be improved. No modern JavaScript frameworks or advanced backend technologies are evident. The technical infrastructure is sufficient for the site's purpose but modernization and security hardening would benefit long-term stability and compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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