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Security report for platform28.com

Platform28 · Technology · N/a

Medium risk. 5 critical or high findings in GDPR outside view, SSL/TLS and 2 other checks.

Security score

53/100

Risk levelMedium

0–100, higher is better. How it is calculated

Platform28 is a technology company specializing in AI-powered cloud contact center solutions designed for enterprises, government agencies, and telecommunications providers. Their platform integrates intelligent automation, live agent support, and real-time analytics to optimize customer interactions and operational efficiency. The company positions itself as a hands-on partner offering proprietary technology with a focus on intelligent routing, omnichannel communication, and agent engagement. The website is professionally designed, leveraging HubSpot CMS and marketing tools, and includes client testimonials and certifications such as PCI-DSS and SOC 2, indicating a mature business presence.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  4. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Weak SPF Policy

      SPF record has permissive policy allowing any server to send email

      What to do: Use -all or ~all qualifier for better email security

Need hands-on remediation? Email guard@offseq.com

Keep watching platform28.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
45
Email security
70
DNS health
60
Network security
100
GDPR outside view
43
Average
53

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention platform28.com, from OffSeq Breach.

Total records
34
Employees
0
Customers
34
Third parties
0
Weak passwords
18%

4 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for platform28.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Platform28 operates a B2B SaaS business model targeting medium to large organizations requiring advanced contact center technology. Their competitive advantage lies in proprietary AI technology and a consultative approach without surprise costs. The company serves a diverse client base including government and telecom sectors, supported by a strong partnership ecosystem and a focus on continuous optimization. The website content and marketing assets reflect a consistent brand and a clear value proposition emphasizing efficiency, security, and customer experience.

Security posture

The website enforces HTTPS and uses secure HubSpot forms, with no exposed sensitive data detected. While explicit security headers like Content-Security-Policy and X-Frame-Options are not evident, the overall security posture is good. Certifications such as PCI-DSS and SOC 2 are claimed, supporting compliance with industry standards. However, the absence of a public incident response policy or vulnerability disclosure reduces transparency. The site uses tracking and marketing scripts responsibly, with a cookie consent mechanism in place, but GDPR compliance indicators could be stronger.

Recommendations

  1. Implement and publish explicit security headers (CSP, X-Frame-Options, X-Content-Type-Options) to enhance protection against common web attacks.
  2. Publish an incident response policy or provide a dedicated security contact channel to improve transparency and readiness.
  3. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Enhance GDPR compliance by providing clearer privacy and cookie policies with detailed user rights and data retention information.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and improve user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Platform28
Description
Platform28 provides a robust cloud contact center solution combining AI automation, live agent support, and real-time insights for enterprises, government agencies, and telcos.
Key services
Contact Center Software, Agent Engagement, Intelligent Routing, Omnichannel Communication, Self Service, API & Integrations, Analytics & Insights
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Slick Carousel, Font Awesome, CSS3 Animate It, Select2, HubSpot CMS and marketing tools, Google Analytics
Frameworks
HubSpot CMS
Platforms
HubSpot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of HubSpot secure forms and CTAs

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, Lucky Orange
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Facebook Ads Pixel
Tracking pixels
Facebook Pixel, Lucky Orange
Marketing tools
HubSpot Marketing, BugHerd
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and content-rich
  2. Strong use of HubSpot CMS and marketing tools
  3. Clear focus on AI-powered cloud contact center solutions
  4. Multiple client testimonials and trust signals present
  5. No visible security or privacy policy gaps but could improve transparency
  6. No signs of blocking or WAF interference
Technical notes

Notes

The website is built on HubSpot CMS, utilizing modern JavaScript libraries such as jQuery, Slick Carousel, and Select2 for UI enhancements. It integrates multiple marketing and analytics tools including Google Analytics, HubSpot Analytics, Facebook Pixel, and Lucky Orange. The site is mobile responsive with good SEO practices and clear navigation. Performance is moderate, with potential improvements in accessibility and loading speed. The technical infrastructure is stable and well-maintained, but could benefit from additional security hardening and performance optimization.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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