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Security report for packhelp.co.uk

Packhelp · E-commerce · United Kingdom

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Packhelp.co.uk is a well-established online platform specializing in custom packaging solutions tailored for businesses, particularly in the e-commerce sector. Founded in 2017, the company offers a comprehensive range of packaging products including boxes, tubes, mailing bags, accessories, and food packaging, supported by services such as design, sourcing, warehousing, and flexible payments. The website demonstrates a strong market position with a professional design, clear navigation, and extensive product categorization, targeting small to large businesses in the UK and beyond. Technically, the site leverages modern web technologies including the Astro framework, WordPress CMS, and integrates advanced analytics and marketing tools such as RudderStack, HubSpot, and Sentry for error tracking. The site is optimized for performance, mobile responsiveness, and SEO, reflecting a mature digital infrastructure. Hosting details are not explicit, but domain registration is managed by GoDaddy, indicating a reputable setup. From a security perspective, the website enforces HTTPS and employs consent management for cookies, but lacks explicit security headers and published security policies or incident response contacts. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Privacy compliance is basic, with a cookie consent mechanism present but no visible privacy policy or terms of service links. Business credibility is high based on consistent branding, social media presence, and structured data usage. Overall, Packhelp.co.uk presents a secure, professional, and user-friendly platform with room for improvement in privacy transparency and security policy publication. Strategic enhancements in these areas would further strengthen trust and compliance posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      SSL Certificate Expires Soon

      SSL certificate expires in 26 days

      What to do: Renew SSL certificate before expiration

      • NIS2 21(2)(h)
      • IR 2024/2690 9.2(c): Implementing Regulation (EU) 2024/2690, Annex point 9.2(c): Cryptography
      • NIST SC-17: NIST SP 800-53 Rev. 5 SC-17: Public Key Infrastructure Certificates
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching packhelp.co.uk

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
35
Email security
60
DNS health
65
Network security
100
GDPR outside view
68
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention packhelp.co.uk, from OffSeq Breach.

Total records
62
Employees
0
Customers
62
Third parties
0
Weak passwords
6%

5 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for packhelp.co.uk.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Packhelp operates as a specialized e-commerce platform providing customizable packaging solutions to a diverse range of industries including health & beauty, food, electronics, and more. Its business model centers on an online self-service platform complemented by professional services such as design and sourcing. The company targets SMEs to large enterprises, offering wholesale pricing and bulk order capabilities. Market positioning is strong with international reach, supported by multiple localized domains and a robust social media ecosystem. Revenue streams likely include product sales, design services, and value-added logistics solutions. The partnership ecosystem includes integrations with marketplaces and white-label stores, enhancing distribution channels and customer engagement.

Security posture

The website demonstrates a moderate to strong security posture with mandatory HTTPS encryption and active use of security monitoring tools like Sentry. Cookie consent management is implemented, indicating awareness of privacy regulations. However, the absence of explicit security headers such as Content-Security-Policy and lack of published security or incident response policies represent gaps in transparency and defense-in-depth. No critical vulnerabilities or exposed sensitive information were found, but the site would benefit from formalizing its security framework and incident response readiness. GDPR compliance indicators are partial, with cookie consent but no visible privacy policy or DPO contact information.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the homepage.
  2. Implement and advertise a security policy and incident response contact channels (e.g., security@ or abuse@ emails).
  3. Add standard security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection.
  4. Provide clear contact information including company emails and phone numbers for customer and security inquiries.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Packhelp
Description
Custom packaging designed to fit your business. Explore, design and order sustainable packaging your customers will love.
Key services
Custom packaging design, Wholesale packaging, Packaging accessories, Design services, Sourcing services, Warehousing services, Flexible payments
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, Astro framework, Sentry (error tracking), RudderStack (analytics), HubSpot (marketing and chat), Algolia (search)
Frameworks
Astro
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Sentry for error monitoring
  • Consent management for cookies

Analytics and tracking

Services
RudderStack, HubSpot, Sentry
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
RudderStack, HubSpot, Sentry, GrowSumo
Marketing tools
HubSpot, Algolia
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Comprehensive product catalog with detailed categories and subcategories.
  3. Strong SEO and social media integration.
  4. Cookie consent mechanism implemented with localStorage and modal.
  5. No explicit contact emails or phone numbers found in the HTML content.
  6. No visible privacy policy or terms of service links in the provided content.
  7. Use of modern web technologies and frameworks.
  8. No security.txt or vulnerability disclosure found.
  9. No explicit security or incident response policies published.
Technical notes

Notes

The website is built on a modern technology stack featuring the Astro framework for frontend rendering and WordPress as the CMS backend. It integrates third-party services for analytics (RudderStack), marketing automation (HubSpot), error tracking (Sentry), and search (Algolia). The site uses asynchronous loading techniques and font optimizations to enhance performance. Mobile optimization and accessibility are well addressed. Hosting specifics are not explicit but domain registration is with GoDaddy. The site shows no signs of technical debt or legacy code issues in the provided content. Opportunities exist to improve security headers and formalize privacy and security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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