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Security report for orderlookupapp.com

Venntov · E-commerce · United States

Medium risk. 5 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Venntov operates a Shopify app called Order Lookup that enables Shopify merchants to provide their customers with real-time order tracking information, reducing support requests and improving customer experience. The business targets e-commerce store owners using Shopify, offering a subscription-based SaaS model with additional per-order fees. The website is professionally designed, mobile-optimized, and integrates multiple support and marketing tools, reflecting a mature digital presence. Technically, the site leverages Shopify's platform, modern JavaScript libraries, and analytics tools, with fast performance and good SEO practices. Security posture is solid with HTTPS enforced and no visible vulnerabilities, though some security headers and cookie consent mechanisms could be improved. The domain is well aged and registered with a reputable registrar, consistent with the business claims. Overall, the site demonstrates a trustworthy and professional e-commerce SaaS offering with room for minor compliance enhancements.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

  3. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Domain Expires Soon

      Domain expires in 1 days

      What to do: Renew domain registration before expiration

Need hands-on remediation? Email guard@offseq.com

Keep watching orderlookupapp.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
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  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
75
Email security
75
DNS health
65
Network security
100
GDPR outside view
70
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Venntov positions itself as a niche Shopify app provider focused on order tracking and customer support reduction. Its competitive advantage lies in seamless Shopify integration, support for over 400 carriers, multi-language capabilities, and drop shipping support. Revenue streams include monthly subscriptions and per-order fees. The target customers are Shopify merchants seeking to reduce support costs and improve customer satisfaction. The company maintains active social media channels and provides extensive support and status resources, indicating a well-established partnership ecosystem. The business is small-sized, founded in 2016, and maintains consistent branding and content quality across its digital assets.

Security posture

The website exhibits a mature security posture with HTTPS enforced and no exposed sensitive data. Use of CAPTCHA on forms and integration with trusted third-party services like Help Scout and Sleekplan enhance security and customer support. However, the absence of explicit security headers such as Content-Security-Policy and X-Frame-Options is a gap. No incident response or security policy pages were found, and no dedicated security contact channels are published. GDPR compliance is addressed in the privacy policy, but cookie consent mechanisms are missing. Overall, the security maturity is good but could benefit from formalized policies and enhanced header configurations.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security.
  2. Implement explicit security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Add a cookie consent banner to comply fully with GDPR and other privacy regulations.
  4. Publish a dedicated security policy and incident response contact information on the website.
  5. Regularly audit third-party scripts and dependencies to ensure no vulnerabilities are introduced.

Contact details published on the site

Addresses
Legal name
Venntov
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Venntov
Description
Order Lookup is a Shopify app that helps merchants reduce customer support requests by providing customers with real-time order tracking information via a customizable customer-facing portal.
Key services
Real-time order tracking portal, Customer self-service order lookup, Integration with 400+ shipping carriers, Multi-language support, ePacket and drop shipping support
Content quality
good
Branding
consistent

Technology

Stack
Shopify platform, JavaScript, Helpscout Beacon, Sleekplan feedback widget, Shopify Analytics (Trekkie), Cloudflare DNS
Frameworks
Shopify Liquid, Prestige Shopify theme
Platforms
Shopify
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of CAPTCHA on forms
  • No vulnerable libraries detected

Analytics and tracking

Services
Shopify Analytics (Trekkie), Google Analytics, Fullstory, Kissmetrics, Segment
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Adroll
Tracking pixels
Kissmetrics, Segment, Mailchimp
Marketing tools
Mailchimp, Segment
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a Shopify hosted app landing page with detailed product info.
  2. Content is well structured with clear navigation and multiple support links.
  3. Privacy policy is detailed and GDPR aware but no cookie consent banner found.
  4. No terms of service or explicit security policy pages detected.
  5. Multiple social media profiles linked and active.
  6. Use of modern Shopify theme and scripts for analytics and feedback.
  7. No signs of malware, phishing, or suspicious content.
  8. Domain is well aged and registered with reputable registrar.
  9. No phone numbers explicitly labeled as company contact found.
Technical notes

Notes

The website is built on the Shopify platform using the Prestige theme, leveraging modern JavaScript libraries and Shopify's analytics framework (Trekkie). It uses Cloudflare for DNS but lacks DNSSEC. Performance is fast with asynchronous script loading and lazy loading of images. The site is mobile-optimized and accessible with good SEO metadata including Open Graph and JSON-LD structured data. Technical debt appears low, but the absence of some security headers and cookie consent mechanisms indicates areas for modernization. The integration of multiple third-party services for support, feedback, and marketing is well managed, though continuous monitoring is advised to mitigate supply chain risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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