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Security report for optixapp.com

ShareDesk Global Inc. · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Optix, operated by ShareDesk Global Inc., is a specialized SaaS provider offering automation-first coworking and flexible workspace management software. The platform emphasizes end-to-end automation, including booking, invoicing, CRM, and branded mobile apps, targeting coworking operators and community managers seeking to streamline workflows and accelerate growth. The website presents a professional, well-branded, and content-rich experience with strong trust signals such as customer testimonials and industry awards. Technically, the site is built on WordPress with modern marketing and analytics tools integrated, including HubSpot, Google Analytics, and Facebook Pixel. Security posture is solid with HTTPS and some security plugins, though explicit security headers and policies are not evident. Privacy compliance is partially addressed with a comprehensive privacy policy but lacks a visible cookie consent mechanism. WHOIS data for the domain is missing, which raises concerns about domain registration transparency, though the website content and branding suggest a legitimate business. Overall, the site is mature, professional, and well-optimized but would benefit from enhanced transparency and security disclosures.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching optixapp.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
45
Email security
85
DNS health
85
Network security
100
GDPR outside view
68
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Optix positions itself as a forward-thinking leader in coworking software, leveraging automation to differentiate from legacy competitors. Its business model is SaaS subscription-based, targeting coworking spaces, co-warehousing, medical coworking, and niche flex spaces. The company leverages partnerships with review platforms and recruitment services to enhance market reach. Growth indicators include customer testimonials, awards, and a broad feature set. The company focuses on user experience, automation, and community engagement as competitive advantages. The absence of direct contact emails or phone numbers on the homepage suggests a controlled lead generation approach via forms. The company appears medium-sized with a technology sector focus and a global customer base.

Security posture

The website enforces HTTPS and uses security plugins to prevent user enumeration, indicating a baseline security awareness. However, the absence of key security headers such as Content-Security-Policy and lack of published security or incident response policies limit the security maturity level. No vulnerabilities or exposed sensitive data were detected in the HTML content. Privacy compliance is partially implemented with a privacy policy but lacks cookie consent mechanisms, which is a GDPR compliance gap. No vulnerability disclosure or security.txt files were found, reducing transparency for security researchers. Overall, the security posture is moderate but could be improved with enhanced headers, policies, and transparency.

Recommendations

  1. Implement and enforce security headers like Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to harden the website against common attacks.
  2. Add a visible cookie consent banner to comply with GDPR and other privacy regulations, especially given the use of tracking scripts.
  3. Publish a formal security policy and incident response contact information to improve transparency and trust.
  4. Consider creating a vulnerability disclosure program or security.txt file to facilitate responsible reporting of security issues.
  5. Verify and update WHOIS domain registration information to ensure transparency and legitimacy of the domain ownership.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ShareDesk Global Inc.
Description
Optix is the only coworking software enhanced with end-to-end automation capabilities to save time and accelerate your growth.
Key services
Coworking automation software, Booking management, Invoicing, Branded mobile app, CRM, Automations
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, HubSpot forms, Google Tag Manager, Facebook Pixel, Hotjar, LinkedIn Insight Tag, Google Analytics, Slick Carousel, Intercom
Platforms
WordPress CMS
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security plugins (stop-user-enumeration plugin detected)

Analytics and tracking

Services
Google Analytics, Hotjar, Facebook Pixel, LinkedIn Insight Tag
Tracking level
extensive
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, Hotjar, LinkedIn Insight Tag, Clearbit
Marketing tools
HubSpot, Intercom
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong focus on automation and growth for coworking spaces.
  3. Multiple customer testimonials and awards enhance trust.
  4. No direct company contact emails or phone numbers found on homepage; contact via forms.
  5. No explicit cookie consent banner detected despite tracking scripts present.
  6. WHOIS data missing, which reduces trust in domain registration transparency.
Technical notes

Notes

The website is built on WordPress CMS with a modern front-end using Bootstrap components for UI elements like tabs and accordions. It integrates multiple marketing and analytics tools including HubSpot forms, Google Tag Manager, Facebook Pixel, Hotjar, and LinkedIn Insight Tag, indicating a mature digital marketing infrastructure. The site is mobile-optimized with responsive design and good accessibility practices. Performance is moderate, with some large images and multiple third-party scripts that could impact load times. The use of a security plugin to prevent user enumeration is a positive security measure. Technical debt appears low, but opportunities exist to optimize performance and enhance security headers. Hosting provider details are not explicitly identified from the content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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