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Security report for openforms.com

Granicus · Government · United States

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

Granicus is an established enterprise technology company specializing in digital government solutions, particularly focused on transforming paper-based processes into digital workflows and online services for local and regional governments. Their market position is strong, supported by a broad portfolio of government experience cloud products and trusted by over 170 government agencies worldwide. The website content is professional, well-structured, and targeted at public sector organizations, reflecting a mature business model centered on B2G SaaS offerings. Technically, the website is built on WordPress with modern integrations such as Google Tag Manager, New Relic monitoring, and Typekit fonts. Hosting is managed via AWS DNS infrastructure. The site demonstrates good SEO practices, mobile optimization, and accessibility features, although performance is moderate and could be improved. Security posture is solid with HTTPS enforced and domain transfer protections, but there is room for enhancement by enabling DNSSEC and publishing more explicit security policies. From a security perspective, no critical vulnerabilities or exposed sensitive data were detected. Privacy compliance is evident with accessible privacy and cookie policies and GDPR considerations. However, incident response and vulnerability disclosure information are not prominently available, suggesting an area for improvement. Overall, the site is trustworthy and professional, with a high legitimacy score based on domain age and WHOIS consistency. Strategic recommendations include enabling DNSSEC, publishing detailed security and incident response policies, adding security headers, and implementing a vulnerability disclosure program to further enhance trust and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
25
Email security
100
DNS health
80
Network security
100
GDPR outside view
100
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Granicus operates in the government technology sector, providing digital transformation solutions that enable governments to digitize forms, workflows, and service delivery. Their competitive advantage lies in a comprehensive product suite tailored for public sector needs, including forms and workflow automation, meeting management, and compliance solutions. The business model is subscription-based SaaS targeting government agencies, with revenue streams from product licenses and consulting services. The company has a strong partnership ecosystem with services like govDelivery and Host Compliance. Growth indicators include a large client base, extensive resource and success story content, and active social media presence. Operationally, Granicus demonstrates a mature digital presence with consistent branding and professional content.

Security posture

Granicus exhibits a mature security posture with HTTPS enforced site-wide and domain registration protections such as clientTransferProhibited status. The absence of DNSSEC is a minor gap. The website does not expose sensitive data or vulnerable libraries. Privacy policies and cookie consent mechanisms are in place, supporting GDPR compliance. However, explicit incident response contacts and vulnerability disclosure mechanisms are not found, indicating potential gaps in security transparency and readiness. The use of monitoring tools like New Relic suggests active performance and error tracking. Overall, the security culture appears solid but could benefit from enhanced public security documentation and DNS security improvements.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Publish a dedicated incident response policy and provide clear security contact channels.
  3. Implement and publicize a vulnerability disclosure program and security.txt file.
  4. Add security HTTP headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  5. Continue enhancing privacy compliance transparency and update cookie consent mechanisms as regulations evolve.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Granicus
Description
Granicus provides digital government solutions that transform paper-based processes into smart, digital workflows and online services, trusted by cities and counties for seamless service delivery.
Key services
Online forms and workflow digitization, Government experience cloud solutions, Digital services and forms, Meeting and agenda management, Public records and compliance solutions
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, Google Tag Manager, New Relic Browser monitoring, Typekit Fonts, Drift Chat (commented out), AWS DNS hosting
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Client transfer prohibited domain status
  • No DNSSEC enabled (potential improvement area)

Analytics and tracking

Services
Google Analytics (via GTM), New Relic Browser
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
New Relic
Marketing tools
Drift Chat (commented out)
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is comprehensive and targeted at government agencies.
  3. Strong SEO and social media integration.
  4. No signs of phishing, malware, or suspicious activity.
  5. Security policies and privacy compliance are present but could be more explicit.
  6. No direct contact emails or phone numbers found on the product page; contact is via forms and support portals.
  7. Use of modern web technologies and monitoring tools.
  8. No DNSSEC enabled, which is a minor security improvement opportunity.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including Google Tag Manager for analytics, New Relic for performance monitoring, and Typekit for font management. Hosting is supported by AWS DNS infrastructure, indicating reliable cloud hosting. The site is mobile optimized and accessible, with good SEO practices implemented via Yoast SEO plugin. Performance is moderate, with potential for optimization in loading speed. The technical implementation is robust but could be improved by enabling DNSSEC and adding advanced security headers. The site uses asynchronous loading for scripts and fonts, enhancing user experience. Overall, the technical infrastructure supports a professional and scalable digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 83/100 +10Low22 findingsView report
  2. 73/100Medium23 findingsView report
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