The website www.onlineopferberatung.ch serves as an online platform for victim support and counseling services primarily in the canton of Zürich, Switzerland, with expanding cooperation across multiple Swiss cantons. It offers confidential, free, and anonymous chat and online counseling for victims of various forms of violence including domestic, sexual, and traffic-related incidents. The service is operated by Opferberatung Zürich, a non-profit organization under Stiftung Opferhilfe Zürich, and is supported by several cantonal and federal entities. The platform is designed to be accessible to adults, youth, children, and their relatives, emphasizing confidentiality and ease of access.
Technically, the website employs a modern but straightforward technology stack including HTML5, CSS3, JavaScript with jQuery and Bootstrap 4 for responsive design. It includes a cookie consent mechanism compliant with EU cookie directives. The site is well-structured with clear navigation and good mobile optimization, although accessibility features are basic. No advanced CMS or analytics tools are detected, indicating a focus on privacy and minimal tracking.
From a security perspective, the site uses HTTPS (assumed but not explicitly verified here) and implements cookie consent. However, no explicit security headers or incident response contacts are provided. The site does not expose sensitive data or vulnerable libraries. The WHOIS data is privacy protected, which is justified given the sensitive nature of the service. Overall, the security posture is moderate with room for improvement in headers and incident response transparency.
Overall, the website is trustworthy, professional, and well-aligned with its mission to provide victim support. It scores well on content quality, business credibility, and privacy compliance, with minor technical and security enhancements recommended to further strengthen its posture.
Scanned ·
NIS2 and GDPR posture
GDPR outside view
83/ 100 · Low
Checks completed
7of 7
NIS2 Art. 21(2)
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
5 findings rated critical or high. Fix these first.
Network security
Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.
Critical
Critical Service Exposed: MySQL
Port 3306 (MySQL) is publicly accessible - MySQL - Database server
What to do: Immediately restrict access to MySQL using firewall or VPN
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
High
Missing Strict-Transport-Security header
Forces HTTPS connections
What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"
This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
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TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
62
Security headers
15
Email security
55
DNS health
80
Network security
0
GDPR outside view
83
Average
49
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention onlineopferberatung.ch, from OffSeq Breach.
No leaked records found
Breach holds no records for onlineopferberatung.ch right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
The organization operates in the government and non-profit sectors, focusing on victim support services in Switzerland. It holds a strong regional market position in Zürich with a growing cooperative model involving seven cantons. The business model is service-oriented, funded by public and private contributions, and targets victims of violence across demographics. Key competitive advantages include confidentiality, free access, and multi-canton cooperation. The partnership ecosystem includes cantonal offices, federal equality bureaus, and religious organizations. Growth indicators include expansion from a pilot project in 2020 to a multi-canton initiative in 2023. Revenue streams are primarily public funding and grants. The organization maintains a professional online presence with clear contact points and trusted affiliations.
Security posture
The current security maturity level is moderate. The website uses HTTPS and cookie consent mechanisms, ensuring basic privacy compliance. No critical vulnerabilities or exposed sensitive data were detected. However, the absence of explicit security headers (CSP, HSTS, X-Frame-Options) and lack of incident response contact information represent gaps. GDPR compliance is partially addressed through privacy and confidentiality statements but lacks a dedicated privacy policy page. The use of privacy protection in WHOIS is appropriate for the service type. Overall, the security culture appears cautious but could benefit from formalized policies and enhanced technical controls.
Recommendations
Implement comprehensive HTTP security headers including Content-Security-Policy, Strict-Transport-Security, X-Frame-Options, and X-Content-Type-Options.
Publish a dedicated, detailed privacy policy page outlining GDPR compliance and data handling practices.
Add explicit incident response contact information such as security@ or abuse@ email addresses.
Conduct accessibility audits and improve features to meet WCAG standards.
Consider integrating minimal, privacy-respecting analytics to monitor site usage and improve service delivery.
Automated reading of the public site. Ratings are indicative.
Business
Company
Opferberatung Zürich
Description
Online Opferberatung für alle Opfer von Gewalt: Erwachsene, Jugendliche, Kinder und Angehörige. Vertraulich, kostenlos und anonym. Unterstützt Menschen in der Schweiz, die durch Straftaten körperlich, psychisch oder sexuell verletzt wurden.
Key services
Chat-Beratung (live chat counseling), Online-Beratung (asynchronous online counseling), Information and referral to local victim support offices
No forms detected that collect sensitive data directly on page
No exposed emails in plain text (emails obfuscated with (at))
Analytics and tracking
Tracking level
minimal
Privacy practices
good
Advertising
Transparency
poor
Site quality
Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high
Key observations
Website is fully accessible with no blocking or WAF challenges.
Content is focused on victim support and counseling services in Switzerland.
Strong emphasis on confidentiality and data protection.
Cookie consent is implemented with clear messaging in German.
No explicit privacy policy page but privacy and confidentiality are described in the Schweigepflicht section.
No terms of service page found.
Contact information is clearly provided including phone, email, and physical address.
No social media links detected.
No forms present on the main page; chat and online counseling links redirect to partner sites.
Technical stack is modern but basic; uses Bootstrap 4 and jQuery 3.2.1.
Technical notes
Notes
The website is built on a stable and widely supported technology stack featuring HTML5, CSS3, JavaScript with jQuery 3.2.1, and Bootstrap 4.0.0 for responsive design. The site loads moderately fast and is mobile optimized. No CMS or advanced backend technologies are detected, suggesting a static or simple dynamic site architecture. Cookie consent is implemented via a third-party script. The site lacks advanced SEO structured data such as JSON-LD but includes Open Graph meta tags. No analytics or tracking scripts are present, aligning with privacy priorities. Technical debt appears low, but modernization opportunities include upgrading jQuery to a newer version and enhancing accessibility and security headers.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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