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Security report for novoville.com

Novoville · Government · N/a

Medium risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

Novoville operates a mature SaaS platform focused on enhancing civic engagement between local governments and citizens. The company offers a suite of modular services including citizen request management, payments processing, smart mobility solutions, and volunteer support. With over 80 local authorities and 3 million citizens engaged, Novoville holds a strong market position in the government technology sector. The website reflects a professional and consistent brand image, supported by customer testimonials and multiple industry awards. Technically, the site is built on WordPress hosted on AWS infrastructure, leveraging modern plugins and analytics tools. Security posture is adequate with HTTPS and certifications like Cyber Essentials, though improvements are recommended in security headers and incident response transparency. Privacy compliance is partially addressed with cookie consent but lacks a visible privacy policy and terms of service. Overall, Novoville presents a credible and trustworthy digital presence aligned with its business objectives.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching novoville.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
80
Email security
55
DNS health
80
Network security
40
GDPR outside view
80
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention novoville.com, from OffSeq Breach.

Total records
253
Employees
23
Customers
229
Third parties
1
Weak passwords
15%

Latest record dated 2026-05-20 · 5 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for novoville.com.

Select it in the checkout above.

Masked preview

  • –dashboard.novoville.com2026-05-20
  • –dashboard.novoville.com2026-05-18
  • –dashboard.novoville.com2026-05-18
  • –dashboard.novoville.com2026-05-13
  • –dashboard.novoville.com2026-05-13

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Novoville targets local governments and citizens, providing digital transformation tools that streamline public service delivery and citizen communication. Their business model is SaaS-based, offering cloud-hosted solutions that integrate with existing municipal systems. The company benefits from a diversified service portfolio addressing mobility, payments, volunteering, and shared repairs, enhancing its competitive advantage. Partnerships and client endorsements from government officials reinforce market credibility. Growth indicators include a broad user base and multiple awards. The platform's multilingual support and mobile app availability further expand its reach. Strategic observations suggest focusing on enhancing privacy and security transparency to meet evolving regulatory demands and customer expectations.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and recognized certifications such as Cyber Essentials. However, the absence of key security headers and DNSSEC implementation indicates room for improvement. No vulnerabilities or exposed sensitive data were detected in the HTML content. The lack of a published security policy and incident response plan may hinder transparency and readiness. Compliance with GDPR is implied but not explicitly documented. The use of third-party analytics and marketing scripts necessitates careful privacy management. Overall, Novoville maintains a solid baseline security posture suitable for its sector but should enhance documentation and technical controls to strengthen trust and compliance.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the website footer.
  2. Implement and disclose a formal security policy and incident response procedures.
  3. Enable DNSSEC to improve domain security and prevent DNS spoofing.
  4. Add essential security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  5. Enhance privacy compliance by detailing data retention policies and user rights related to analytics and tracking.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Novoville
Description
Novoville is a comprehensive civic engagement platform for local governments. Reach citizens instantly, manage their requests, and make better decisions.
Key services
e-Frontdesk for citizen requests, Consult & Communicate tools, Receive Payments processing, Smart Mobility, Parking & Permits management, Shared Repairs facilitation, Support for vulnerable people and volunteers
Content quality
good
Branding
consistent

Technology

Stack
WordPress 5.2.3, LayerSlider, Slider Revolution, jQuery, Select2, Google Tag Manager, Google Analytics, Sitepress Multilingual CMS (WPML), Cookie Law Info plugin
Frameworks
WordPress
Platforms
AWS (inferred from DNS nameservers)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data found in HTML
  • Use of security-related certifications (Cyber Essentials)

Analytics and tracking

Services
Google Analytics, LinkedIn Insight
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
LinkedIn Insight
Marketing tools
LinkedIn Insight
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional civic engagement platform targeting local governments and citizens.
  2. Content is rich with detailed service descriptions, customer testimonials, and awards.
  3. No direct contact emails or phone numbers found on the homepage; contact is via a dedicated contact page.
  4. Cookie consent is implemented with a visible cookie banner.
  5. No explicit privacy policy or terms of service links found in the provided HTML content.
  6. Use of multiple third-party scripts for analytics and marketing.
  7. Website uses WordPress CMS with several plugins for sliders, multilingual support, and cookie management.
  8. No signs of security headers in the HTML content; DNSSEC not enabled.
  9. Domain is well-managed with locks and no privacy protection, supporting legitimacy.
Technical notes

Notes

The website is built on WordPress 5.2.3 with a variety of plugins including LayerSlider, Slider Revolution, WPML for multilingual support, and Cookie Law Info for GDPR cookie consent. Hosting is provided via AWS, inferred from DNS nameservers. The site uses modern JavaScript libraries like jQuery and Select2, and integrates Google Tag Manager and LinkedIn Insight for analytics and marketing. Performance is moderate with good mobile optimization and SEO practices. Accessibility features are basic but present. The technical stack is stable and scalable, though updating WordPress and plugins to latest versions is advisable to mitigate potential vulnerabilities. The site architecture supports modular service presentation and interactive elements such as carousels and video embeds, enhancing user engagement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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